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On the recordRead 11 Oct 202621 facts
Case Closed Software
Case Closed Software · founded 2016
Plans and prices
Case Closed Software
Priced on request
Custom pricing; contact for pricing
Read 11 Oct 2026 · caseclosedsoftware.com
On the record
- Agency data
- The maker says each agency has a dedicated isolated environment, U.S. agencies’ data remains in the United States, and agencies retain ownership and can request a full backup when leaving.caseclosedsoftware.com · read 11 Oct 2026
- Audit trail
- Yescaseclosedsoftware.com · read 22 Sep 2026
- Case workflow
- The platform manages investigations from intake through prosecution, including case tracking, reports, evidence, and intelligence.caseclosedsoftware.com · read 11 Oct 2026
- Compliance
- The maker lists CJIS, TX-RAMP Level 2, SOC 2 Type 2, 28 CFR Part 23, AES-256 encryption at rest, and TLS 1.2 or higher in transit.caseclosedsoftware.com · read 11 Oct 2026
- Custom case fields
- Yescaseclosedsoftware.com · read 22 Sep 2026
- Deployment
- The product is available through U.S.-based cloud hosting and on-premises deployment; the site says most customers use Microsoft Azure cloud hosting.caseclosedsoftware.com · read 11 Oct 2026
- Implementation and training
- Typical implementations take 4–8 weeks, and deployments include administrator and end-user training through Webex or onsite.caseclosedsoftware.com · read 11 Oct 2026
- Informant management
- Its confidential informant module tracks informant status, payments, reliability scores, and deconfliction, with payment vouchers and approval workflows.caseclosedsoftware.com · read 11 Oct 2026
- Case intake forms
- Yescaseclosedsoftware.com · read 22 Sep 2026
- Integrations
- The platform supports secure API integrations with RMS, CAD, analytics, and reporting tools, plus custom NCIC and local database integrations when authorized.caseclosedsoftware.com · read 11 Oct 2026
- Maker history
- Crime Tech Solutions acquired Case Closed Software in 2016 and rebuilt the platform around investigative work.caseclosedsoftware.com · read 11 Oct 2026
- Maker location
- The company says it operates remotely with a distributed team throughout the United States.caseclosedsoftware.com · read 11 Oct 2026
- Mobile apps
- Nocaseclosedsoftware.com · read 22 Sep 2026
- Modules
- Modules include case management, confidential informants, tips and leads, evidence tracking, gang intelligence, operations planning, agent payments, and analytics and reporting.caseclosedsoftware.com · read 11 Oct 2026
- Notable limits
- The maker says Tracker and CaseNexus modules are in active development.caseclosedsoftware.com · read 11 Oct 2026
- Purpose
- Case Closed is a case management and intelligence platform for law enforcement and investigative agencies.caseclosedsoftware.com · read 11 Oct 2026
- Reporting dashboards
- Yescaseclosedsoftware.com · read 22 Sep 2026
- Security
- The maker says data is encrypted in transit and at rest, with MFA, access controls, audit logging, and daily backups.caseclosedsoftware.com · read 11 Oct 2026