Collaborate

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Score8.6

Rank#7 of 177

Free planNo

Runs onAndroid, API, iOS, Web

Summary

Collaborate is ranked #7 of 177 in case management software on Samsung Mobile US Press, made by Collaborate (Chicago, Illinois, United States). It runs on Android, API, iOS, Web.

Collaborate plans and pricing

All plans

Custom pricing Not published Based on organization size, user count, and modules · No per-seat licensing fees collaboratesoftware.com · 4 Oct 2026

Compared on case management software

Custom intake forms: Yescollaboratesoftware.com
Service plan tracking: Yescollaboratesoftware.com
Referral tracking: Yescollaboratesoftware.com
Outcome tracking: Yescollaboratesoftware.com
Client portal: Yescollaboratesoftware.com
Mobile access: browsercollaboratesoftware.com

Facts

Product: Collaborate is customizable case management software for nonprofits and social services agencies.collaboratesoftware.com · 3 Oct 2026
Case management: Case profiles bring intake data, services, assignments, referrals, notes, documents, notifications, and alerts together on one screen.collaboratesoftware.com · 3 Oct 2026
Custom forms: Social services experts tailor intake forms to an organization and can digitize paper forms and automate manual processes.collaboratesoftware.com · 3 Oct 2026
Reporting: Users can build filterable, shareable reports from database fields and visualize results with charts and graphs.collaboratesoftware.com · 3 Oct 2026
Integrations: The product integrates with DocuSign and supports API connections to systems such as statewide referrals, medical billing, payroll, staffing, and QuickBooks.collaboratesoftware.com · 3 Oct 2026
Security: The maker says Collaborate is HIPAA compliant and SOC 2 Type 2 compliant, with encryption, role-based permissions, multi-factor authentication, audit logs, and backups.collaboratesoftware.com · 3 Oct 2026
Support: Support includes a knowledge base, in-app help, support requests, live and on-demand training, and an account manager.collaboratesoftware.com · 3 Oct 2026
Deployment: Collaborate is cloud hosted and browser accessible, with no software installation required.collaboratesoftware.com · 3 Oct 2026
Mobile access: Collaborate is responsive and accessible on desktop, laptop, tablet, and mobile phone with an internet connection.collaboratesoftware.com · 3 Oct 2026
Networks: Collaborate for Networks supports secure sharing of sensitive data among organizations using Collaborate.collaboratesoftware.com · 3 Oct 2026
Pricing model: The maker says there are no annual or per-seat license fees; multiple-organization network licensing can reduce cost by up to 50%.collaboratesoftware.com · 3 Oct 2026
Purpose: Collaborate is customizable case management software for nonprofits and social services agencies.collaboratesoftware.com · 4 Oct 2026
Case management: It tracks intake, services, goals, outcomes, case history, assignments, tasks, referrals, notes, and alerts.collaboratesoftware.com · 4 Oct 2026
Forms and services: The product offers organization-specific intake forms, pre-built service forms, custom services, and external forms that can be shared by link or embedded on a website.collaboratesoftware.com · 4 Oct 2026
Reporting: Users can create filterable, shareable dynamic reports, charts, crosstabs, and custom funder reports.collaboratesoftware.com · 4 Oct 2026
Integrations: The maker lists REST API, webhooks, SFTP/SCP, state data systems, DocuSign, and SMS providers, and describes examples including medical billing, payroll/staffing, and QuickBooks.collaboratesoftware.com · 4 Oct 2026
Security: The maker states that Collaborate is HIPAA compliant and SOC 2 Type 2 certified, and describes TLS 1.3 encryption in transit and AES-256 encryption at rest.collaboratesoftware.com · 4 Oct 2026
Access controls: Features include role-based permissions, multifactor authentication support, SSO support, and audit logs of access and changes.collaboratesoftware.com · 4 Oct 2026
Hosting: Collaborate is cloud-hosted SaaS accessed through modern web browsers and requires no installation.collaboratesoftware.com · 4 Oct 2026
Mobile access: The maker says Collaborate is accessible on desktop, laptop, tablet, and mobile phone with an internet connection.collaboratesoftware.com · 4 Oct 2026
Support: The maker lists email and phone support, an online knowledge base, on-demand video training, and a response time under 24 hours for critical incidents.collaboratesoftware.com · 4 Oct 2026
Implementation: Typical deployment is stated as 8–12 weeks from contract to go-live, including data migration, customization, and staff training.collaboratesoftware.com · 4 Oct 2026
Company: Collaborate is developed by Network Ninja, Inc., which the maker says was established in 1998.collaboratesoftware.com · 4 Oct 2026