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Ranked on the record · 20 apps

Best AI Sentiment Analysis Software 2026

AI sentiment analysis software can help examine opinion and emotional tone in the inputs it supports. Compare aspect-based sentiment, emotion detection, and custom categories to see which kinds of signals are listed. API access, real-time analysis, and supported languages provide additional criteria, while free-plan availability and paid-from pricing add cost context. Symbl.ai, InfoNgen, and Sentriment are among the entries to consider, together with NLP Cloud and Twilio Conversation Intelligence. Think about the feedback you need to interpret and compare the listed analysis and language capabilities against that work.

02

Nextiva

Nextiva may suit small companies looking for a hosted business phone system with voice, messaging, and collaboration features.

AndroidiPhone & iPadWeb+5
Record6.0 Visit
03

NLP Cloud

It suits developers or teams seeking API access to emotion detection, aspect-based sentiment analysis, or custom categories.

WebLinuxAPI+1
Record5.4 Visit
04

Sentriment

Sentriment is intended for SaaS product, support, and growth teams that want to organize customer feedback and connect themes to reported revenue.

WebAPI
Record5.2 Visit
05

Symbl.ai

Symbl.ai suits AI, product, revenue, and data teams building conversation-aware applications or analyzing voice, video, and chat.

AndroidiPhone & iPadWeb+2
Record5.1 Visit
6
InfoNgen

It suits organizations in fields such as financial services, life sciences, manufacturing, technology, retail, legal, and insurance that need to analyze varied content…

AndroidiPhone & iPadWeb+2 Free plan Record4.9 Visit
7
RightResponse AI

It suits businesses, local teams, multi-location organizations, enterprises, franchisors, and agencies managing online reputation.

Web $10 a month Record4.9 Visit
8
Affective AI

It suits teams using guided call analysis for sales, support, negotiation, or compliance workflows.

WebAPISelf-hosted £99 a month Record4.8 Visit
9
Cauliflower

It is designed for insight and research teams managing complex studies, tracking waves, open answers, and stakeholder reports.

WebAPISelf-hosted €79 a month, billed yearly Record4.6 Visit
10
Sentimento

It suits small teams, recurring-analysis teams, and agencies working with customer reviews.

WebAPI $19 a month Record4.4 Visit
11
unitQ Research

unitQ Research is designed for product, research, customer experience, and marketing teams.

WebAPI $99 a month Record4.3 Visit
12
Cresta

Cresta is aimed at large enterprise customer experience operations, including telecommunications, financial services, healthcare, retail, travel, and automotive…

WebBrowser extensionAPI $150,000 a year Record4.2 Visit
13
Symanto

Symanto suits teams that need to analyze customer or employee text, including online reviews or uploaded data.

WebAPI — Record3.9 Visit
14 WebAPI $100,000 a year Record3.7 Visit
15 WebAPI $25,000 a year Record3.7 Visit
16
Wonderflow

Wonderflow is designed for enterprise organizations and teams in product, consumer insights, marketing, eCommerce, customer care, and CX.

WebAPI — Record3.7 Visit
17
Twilio Conversation Intelligence

It may suit teams that need conversation search alongside sentiment, intent or journey analysis across channels.

Web $0.01 usage-based Record3.1 Visit
18 Web — Record2.5 Visit