Free plan Free trial From $315 a year AndroidiPhone & iPadWebAPI
Best AI Sentiment Analysis Software 2026
Facts read 20 Sep 2026 – 21 Oct 2026
AI sentiment analysis software can help examine opinion and emotional tone in the inputs it supports. Compare aspect-based sentiment, emotion detection, and custom categories to see which kinds of signals are listed. API access, real-time analysis, and supported languages provide additional criteria, while free-plan availability and paid-from pricing add cost context. Symbl.ai, InfoNgen, and Sentriment are among the entries to consider, together with NLP Cloud and Twilio Conversation Intelligence. Think about the feedback you need to interpret and compare the listed analysis and language capabilities against that work.
The standings: top 10
| Name | In a line | Record score | Price from | Try it free | Runs on | Facts read |
|---|---|---|---|---|---|---|
| 01 Alchemer | 6.0 | $315 a year | Free plan | Android, iPhone & iPad, Web, API | 14 Oct 2026 | |
| 02 Nextiva | Nextiva may suit small companies looking for a hosted business phone system with voice, messaging, and collaboration features. | 6.0 | $15 a month | Free trial | Android, iPhone & iPad, Web, Windows | 21 Oct 2026 |
| 03 NLP Cloud | It suits developers or teams seeking API access to emotion detection, aspect-based sentiment analysis, or custom categories. | 5.4 | $29 a month | Free plan | Web, Linux, API, Self-hosted | 15 Oct 2026 |
| 04 Sentriment | Sentriment is intended for SaaS product, support, and growth teams that want to organize customer feedback and connect themes to reported revenue. | 5.1 | €49 a month | Free plan | Web, API | 29 Sep 2026 |
| 05 Symbl.ai | Symbl.ai suits AI, product, revenue, and data teams building conversation-aware applications or analyzing voice, video, and chat. | 5.0 | Free plan | Free plan | Android, iPhone & iPad, Web, API | 30 Sep 2026 |
| 06 InfoNgen | It suits organizations in fields such as financial services, life sciences, manufacturing, technology, retail, legal, and insurance that need to analyze varied content… | 4.8 | Free plan | Free plan | Android, iPhone & iPad, Web, API | 29 Sep 2026 |
| 07 RightResponse AI | It suits businesses, local teams, multi-location organizations, enterprises, franchisors, and agencies managing online reputation. | 4.8 | $10 a month | Free trial | Web | 1 Oct 2026 |
| 08 Affective AI | It suits teams using guided call analysis for sales, support, negotiation, or compliance workflows. | 4.7 | £99 a month | Free trial | Web, API, Self-hosted | 30 Sep 2026 |
| 09 Cauliflower | It is designed for insight and research teams managing complex studies, tracking waves, open answers, and stakeholder reports. | 4.6 | €79 a month, billed yearly | — | Web, API, Self-hosted | 3 Oct 2026 |
| 10 Sentimento | It suits small teams, recurring-analysis teams, and agencies working with customer reviews. | 4.3 | $19 a month | Free trial | Web, API | 4 Oct 2026 |
02
Nextiva
Nextiva may suit small companies looking for a hosted business phone system with voice, messaging, and collaboration features.
AndroidiPhone & iPadWeb+5 Record6.0 Visit
03
NLP Cloud
It suits developers or teams seeking API access to emotion detection, aspect-based sentiment analysis, or custom categories.
WebLinuxAPI+1 Record5.4 Visit
04
Sentriment
Sentriment is intended for SaaS product, support, and growth teams that want to organize customer feedback and connect themes to reported revenue.
WebAPI Record5.1 Visit
05
Symbl.ai
Symbl.ai suits AI, product, revenue, and data teams building conversation-aware applications or analyzing voice, video, and chat.
AndroidiPhone & iPadWeb+2 Record5.0 Visit
6
InfoNgen
AndroidiPhone & iPadWeb+2 Free plan Record4.8 Visit It suits organizations in fields such as financial services, life sciences, manufacturing, technology, retail, legal, and insurance that need to analyze varied content…
7
RightResponse AI
Web $10 a month Record4.8 Visit It suits businesses, local teams, multi-location organizations, enterprises, franchisors, and agencies managing online reputation.
8
Affective AI
WebAPISelf-hosted £99 a month Record4.7 Visit It suits teams using guided call analysis for sales, support, negotiation, or compliance workflows.
9
Cauliflower
WebAPISelf-hosted €79 a month, billed yearly Record4.6 Visit It is designed for insight and research teams managing complex studies, tracking waves, open answers, and stakeholder reports.
10
Sentimento
WebAPI $19 a month Record4.3 Visit It suits small teams, recurring-analysis teams, and agencies working with customer reviews.
11
Cresta
WebBrowser extensionAPI $150,000 a year Record4.2 Visit Cresta is aimed at large enterprise customer experience operations, including telecommunications, financial services, healthcare, retail, travel, and automotive…
12
unitQ Research
WebAPI $99 a month Record4.2 Visit unitQ Research is designed for product, research, customer experience, and marketing teams.
13
Symanto
WebAPI — Record3.8 Visit Symanto suits teams that need to analyze customer or employee text, including online reviews or uploaded data.
16
Wonderflow
WebAPI — Record3.7 Visit Wonderflow is designed for enterprise organizations and teams in product, consumer insights, marketing, eCommerce, customer care, and CX.
17
Twilio Conversation Intelligence
Web $0.01 usage-based Record2.9 Visit It may suit teams that need conversation search alongside sentiment, intent or journey analysis across channels.
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