- Home
- AI Sentiment Analysis Software
- Sentimento
Sentimento
What it is
Sentimento turns customer feedback into sentiment categories, recurring themes, trend views, and executive-ready summaries. It labels reviews positive, negative, mixed, or neutral and can identify themes such as quality, service, price, and delivery. Users enter feedback directly or upload CSV and Excel files. Interactive charts and dashboards display sentiment trends, while evidence views pinpoint text spans supporting each classification. Sentimento is offered through web and API access, and the site says review data is processed securely and never shared. There is no free plan, but a 14-day trial requires no card and allows three projects, three analyses per project, and 100 reviews per analysis. Starter costs $19 a month for small teams validating product-market fit. Growth costs $49 a month for recurring monthly analysis, and Scale costs $129 a month for high-volume teams and agencies. Support rises from email on Starter to priority support, with onboarding on Scale.
For and against
For
- Classifies four sentiment categories
- Extracts recurring feedback themes
- Shows supporting text spans
- Accepts CSV and Excel uploads
- 14-day trial needs no card
Against
- No free plan
- Trial limits projects, analyses, and reviews
- Starter begins at $19 a month
- Scale is $129 a month
The verdict
Sentimento combines sentiment labeling, theme extraction, evidence text, and dashboard reporting. Its tiered plans target different analysis volumes, with a limited no-card trial before paid use.
Who it suits
It suits small teams, recurring-analysis teams, and agencies working with customer reviews. API and web access support different workflows.
Plans and prices
Starter
5 projects · 20 analyses per project · 500 reviews per analysis · Email support
Read 4 Oct 2026 · sentimentoai.com
Growth
20 projects · 75 analyses per project · 2,500 reviews per analysis · Priority support
Read 4 Oct 2026 · sentimentoai.com
Scale
75 projects · 250 analyses per project · 10,000 reviews per analysis · Priority support + onboarding
Read 4 Oct 2026 · sentimentoai.com
On the record
- Beta offer
- Approved beta users receive 50% off Growth for the first 3 months, with seats approved in batches.sentimentoai.com · read 4 Oct 2026
- Company name
- The site footer identifies the company as Sentimento, Inc.sentimentoai.com · read 4 Oct 2026
- Dashboards
- Sentimento presents sentiment trends in interactive charts and dashboards.sentimentoai.com · read 4 Oct 2026
- Data privacy
- The site says review data is processed securely and never shared.sentimentoai.com · read 4 Oct 2026
- Evidence
- The product can pinpoint exact text spans that support each classification.sentimentoai.com · read 4 Oct 2026
- Inputs
- Users can upload CSV or Excel files or provide feedback through direct input.sentimentoai.com · read 4 Oct 2026
- Intended users
- The pricing page describes Starter for small teams validating product-market fit, Growth for active teams running recurring monthly analysis, and Scale for high-volume teams and agencies.sentimentoai.com · read 4 Oct 2026
- Purpose
- Sentimento turns customer feedback into sentiment trends, key themes, and executive-ready summaries.sentimentoai.com · read 4 Oct 2026
- Sentiment categories
- It classifies review sentiment as positive, negative, mixed, or neutral.sentimentoai.com · read 4 Oct 2026
- Support
- Starter includes email support; Growth and Scale include priority support, and Scale also includes onboarding.sentimentoai.com · read 4 Oct 2026
- Theme analysis
- It extracts recurring themes such as quality, service, price, and delivery.sentimentoai.com · read 4 Oct 2026
- Trial limits
- The 14-day trial requires no card and is limited to 3 projects, 3 analyses per project, and 100 reviews per analysis.sentimentoai.com · read 4 Oct 2026
