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unitQ Research
unitQ lists its headquarters at 501 2nd Street, San Francisco, California 94107.
What it is
unitQ Research runs AI-assisted customer interviews and surveys, then turns responses into reports covering themes, sentiment, quotes, and recommendations. Participants can answer adaptive interviews by chat, voice, or video, either asynchronously through a link or through continuing research connected to cohorts, behavior, or churn signals. The product supports more than 100 languages. Every plan includes surveys, an AI research assistant, multilingual support, instant AI reports, unlimited users, brand customization, webhooks, embeds, exports, and MCP access. Chat responses use one credit, voice responses eight, and video responses ten. Pro costs $99 a month with 10,000 survey responses and 100 interview credits; Team costs $449 a month with 50,000 responses and 500 credits. Enterprise has custom pricing and usage. Integrations include Zendesk, Amplitude, Datadog, Zapier, Salesforce Service Cloud, Slack, and app stores. unitQ states SOC 2 Type II and EU GDPR compliance, with an on-premise option for Enterprise customers.
For and against
For
- Chat, voice, and video interviews
- Supports more than 100 languages
- Automated reports with themes and sentiment
- Unlimited users on all plans
- 30-day trial available
Against
- No free plan
- Pro starts at $99 a month
- Voice and video responses consume more credits
- Enterprise pricing is custom
The verdict
unitQ Research combines asynchronous and ongoing customer research with automated qualitative reporting. Its plans scale response and interview-credit allowances, while larger deployments can use Enterprise pricing and on-premise delivery.
Who it suits
unitQ Research is designed for product, research, customer experience, and marketing teams. It suits organizations conducting multilingual interviews, surveys, and ongoing cohort or churn research.
Plans and prices
Pro
10,000 survey responses/mo · 100 AI interview credits/mo · additional credits $0.75 each
Read 7 Oct 2026 · prod.unitq.com
Team
50,000 survey responses/mo · 500 AI interview credits/mo · additional credits $0.65 each
Read 7 Oct 2026 · prod.unitq.com
Enterprise
Custom survey responses · custom AI interview credits · additional credits $0.60 each
Read 7 Oct 2026 · prod.unitq.com
On the record
- Async participation
- Participants can open a link and complete interviews on their own time without scheduling or facilitation.prod.unitq.com · read 7 Oct 2026
- Automated analysis
- The product synthesizes themes, sentiment, quotes, and recommendations into reports.prod.unitq.com · read 7 Oct 2026
- Credit use
- A chat response costs 1 credit, a voice response 8 credits, and a video response 10 credits.prod.unitq.com · read 7 Oct 2026
- Deployment
- unitQ says it offers an on-premise version to Enterprise customers.prod.unitq.com · read 7 Oct 2026
- Included features
- All plans include surveys, an AI research assistant, multilingual support, instant AI reports, unlimited users, brand customization, webhooks, embeds, exports, and MCP access.prod.unitq.com · read 7 Oct 2026
- Integrations
- The unitQ integrations page lists tools and sources including Zendesk, Amplitude, Datadog, Zapier, Salesforce Service Cloud, Slack, and app stores.prod.unitq.com · read 7 Oct 2026
- Intended teams
- The product page identifies product, research, customer experience, and marketing teams as audiences for unitQ Research.prod.unitq.com · read 7 Oct 2026
- Interview formats
- Participants can respond to adaptive interviews by chat, voice, or video.prod.unitq.com · read 7 Oct 2026
- Languages
- The product supports more than 100 languages.prod.unitq.com · read 7 Oct 2026
- Ongoing research
- Research can be tied to customer cohorts, behavior, or churn signals and triggered continuously.prod.unitq.com · read 7 Oct 2026
- Purpose
- unitQ Research runs AI-powered customer interviews at scale and synthesizes insights from them.prod.unitq.com · read 7 Oct 2026
- Security
- unitQ states that it is SOC 2 Type II and EU GDPR compliant and that its datacenters meet ISO 27001, ISO 27017, and ISO 27018 standards.prod.unitq.com · read 7 Oct 2026
