The best LibreDesk alternatives

It suits support, sales, and engagement teams that want to manage customer conversations across channels.

It suits organizations managing customer support or IT service operations.

Crisp suits customer support, inbound sales, and marketing teams that manage conversations across channels.

Zammad suits support, IT, and operations teams needing shared ticket workflows, multilingual web access, or self-hosting.

Re:amaze suits ecommerce stores, SaaS businesses, and small businesses that want to manage several customer contact channels in one helpdesk.

Intercom suits businesses that need to manage customer conversations across a website, app, or product, with both automated answers and agent handoff.

It suits teams handling customer conversations across the listed channels and creating searchable help-center content.

FreeScout suits organizations looking for a self-hosted support inbox with no listed caps on agents, tickets, or mailboxes.

Gorgias is designed for ecommerce customer experience teams handling customer conversations across several channels.

Freshdesk suits service teams managing customer requests across multiple channels.

LiveAgent suits support teams that handle several communication channels and want them in a shared inbox.

Kayako suits organizations needing shared customer-support workflows, AI-assisted resolution, and integrations.

Zoho Desk may suit support teams that need shared customer-service tools, from a three-user free plan to paid plans for five or unlimited users.

Kustomer says it serves customer experience representatives and leaders, customers, and the operations teams that run customer experience.