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Best ImpactCX Manual Quality Management Alternatives in 2026

Updated

20 apps from call center quality management software ranked against ImpactCX Manual Quality Management on the same published basis.

  1. 1
    Convin Free plan AndroidiOSWeb Free7.8
    ImpactCX Manual Quality Management vs Convin
  2. 2
    QualityDesk Free plan AndroidiOSWeb €339/mo7.8
    ImpactCX Manual Quality Management vs QualityDesk
  3. 4
    MaestroQA Free plan extensionWeb $185/mo6.3
    ImpactCX Manual Quality Management vs MaestroQA
  4. 5
    Voxjar Free plan Web $90/mo6.3
    ImpactCX Manual Quality Management vs Voxjar
  5. 6
    Abacus QMS api 5.8
    ImpactCX Manual Quality Management vs Abacus QMS
  6. 7
    AmplifAI Quality Assurance apiself-hostedWeb 5.8
    ImpactCX Manual Quality Management vs AmplifAI Quality Assurance
  7. 8
    Click2Coach self-hostedWeb 5.8
    ImpactCX Manual Quality Management vs Click2Coach
  8. 9
    Primas 5.8
    ImpactCX Manual Quality Management vs Primas
  9. 10
    TELUS Digital Agent Quality Insights Web 5.8
    ImpactCX Manual Quality Management vs TELUS Digital Agent Quality Insights
  10. 11
    CallMiner Quality Management api 5.7
    ImpactCX Manual Quality Management vs CallMiner Quality Management
  11. 12
    Call Optix Free trial apiWeb $149/mo5.6
    ImpactCX Manual Quality Management vs Call Optix
  12. 13
    MyQM Auto QA Free trial Web 5.6
    ImpactCX Manual Quality Management vs MyQM Auto QA
  13. 14
    Enthu.AI Free trial Web $59/mo5.5
    ImpactCX Manual Quality Management vs Enthu.AI
  14. 15
    EvaluAgent Web 5.5
    ImpactCX Manual Quality Management vs EvaluAgent
  15. 16
    MiaRec Free trial apiself-hostedWeb $25/mo5.5
    ImpactCX Manual Quality Management vs MiaRec
  16. 17
    Observe.AI Conversation Intelligence Web 5.5
    ImpactCX Manual Quality Management vs Observe.AI Conversation Intelligence
  17. 18
    OttoQA Free trial Web $1.01/mo5.5
    ImpactCX Manual Quality Management vs OttoQA
  18. 19
    QUALICORE Free trial apiWeb ZAR 160/mo5.5
    ImpactCX Manual Quality Management vs QUALICORE
  19. 20
    Scorebuddy Conversation Analytics Free trial apiWeb 5.5
    ImpactCX Manual Quality Management vs Scorebuddy Conversation Analytics
  20. 21
    SQM CX Quality Free trial apiself-hostedWeb 5.5
    ImpactCX Manual Quality Management vs SQM CX Quality

ImpactCX Manual Quality Management alternatives compared

#AppScoreFree planFromRuns on
1Convin7.8Free planFreeAndroid, iOS, Web
2QualityDesk7.8Free plan€339/moAndroid, iOS, Web
4MaestroQA6.3Free plan$185/moBrowser, Web
5Voxjar6.3Free plan$90/moWeb
6Abacus QMS5.8No—API
7AmplifAI Quality Assurance5.8No—API, self-hosted, Web
8Click2Coach5.8No—self-hosted, Web
9Primas5.8No——
10TELUS Digital Agent Quality Insights5.8No—Web
11CallMiner Quality Management5.7No—API
12Call Optix5.6No$149/moAPI, Web
13MyQM Auto QA5.6No—Web
14Enthu.AI5.5No$59/moWeb
15EvaluAgent5.5No—Web
16MiaRec5.5No$25/moAPI, self-hosted, Web
17Observe.AI Conversation Intelligence5.5No—Web
18OttoQA5.5No$1.01/moWeb
19QUALICORE5.5NoZAR 160/moAPI, Web
20Scorebuddy Conversation Analytics5.5No—API, Web
21SQM CX Quality5.5No—API, self-hosted, Web
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Questions about ImpactCX Manual Quality Management alternatives

What is the best alternative to ImpactCX Manual Quality Management?

Convin, number 1 in call center quality management software with a score of 7.8 out of 10. The others here: QualityDesk, MaestroQA, Voxjar and 16 more.

What is the best free alternative to ImpactCX Manual Quality Management?

Convin is the best-ranked alternative with a free plan. 4 of the 20 alternatives here publish a free plan on their own pricing pages.

How are these alternatives ranked?

Ranked mobile-first: a phone app alongside the web or desktop product, a free tier and the depth of its documentation.