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Best ICTContact Alternatives in 2026

Updated

20 apps from call center software ranked against ICTContact on the same published basis.

  1. 1
    Freshcaller Free plan AndroidiOSWeb $15/mo9.4
    ICTContact vs Freshcaller
  2. 2
    Amazon Connect Free trial AndroidapiiOSWeb 9.0
    ICTContact vs Amazon Connect
  3. 3
    Genesys Cloud CX WebWinMaciOSAndroid $75/mo8.8
    ICTContact vs Genesys Cloud CX
  4. 4
    8x8 Contact Center AndroidapiiOSMacWeb 8.7
    ICTContact vs 8x8 Contact Center
  5. 5
    Google Contact Center AI Platform WebiOSAndroid 8.5
    ICTContact vs Google Contact Center AI Platform
  6. 6
    Dialpad Support Free trial AndroidapiextensioniOSMac $8,095/mo8.5
    ICTContact vs Dialpad Support
  7. 7
    GoTo Contact Center WinMaciOSAndroidWeb 8.4
    ICTContact vs GoTo Contact Center
  8. 8
    uContact WebiOSAndroid $59.99/mo8.3
    ICTContact vs uContact
  9. 9
    Agentforce Contact Center WebiOSAndroid $50/mo8.3
    ICTContact vs Agentforce Contact Center
  10. 10
    Daktela Contact Center Free trial AndroidapiiOSMacWeb €12/mo8.2
    ICTContact vs Daktela Contact Center
  11. 11
    GoContact WebiOSAndroid $75/mo8.1
    ICTContact vs GoContact
  12. 12
    UJET Free trial AndroidapiiOSWeb $65/mo8.1
    ICTContact vs UJET
  13. 13
    Odigo Free trial AndroidapiiOSWeb €40/mo8.1
    ICTContact vs Odigo
  14. 14
    CallHub Free plan AndroidapiiOSMacWeb $0.05/mo8.1
    ICTContact vs CallHub
  15. 15
    Comm100 Contact Center Free trial AndroidapiiOSMacself-hosted $27/mo8.0
    ICTContact vs Comm100 Contact Center
  16. 16
    ZIWO WebiOSAndroid $40/mo7.9
    ICTContact vs ZIWO
  17. 17
    Natterbox AndroidextensioniOSWeb $82/mo7.9
    ICTContact vs Natterbox
  18. 18
    VCC Live AndroidapiWebWin $50/mo7.8
    ICTContact vs VCC Live
  19. 19
    MyOperator Free trial AndroidapiiOSWeb ₹5,000/mo7.8
    ICTContact vs MyOperator
  20. 20
    KrispCall AndroidextensioniOSWeb $12/mo7.8
    ICTContact vs KrispCall

ICTContact alternatives compared

#AppScoreFree planFromRuns on
1Freshcaller9.4Free plan$15/moAndroid, iOS, Web
2Amazon Connect9.0No—Android, API, iOS, Web
3Genesys Cloud CX8.8No$75/moWeb, Windows, Mac, iOS, Android
48x8 Contact Center8.7No—Android, API, iOS, Mac, Web, Windows
5Google Contact Center AI Platform8.5No—Web, iOS, Android
6Dialpad Support8.5No$8,095/moAndroid, API, Browser, iOS, Mac, Web, Windows
7GoTo Contact Center8.4No—Windows, Mac, iOS, Android, Web
8uContact8.3No$59.99/moWeb, iOS, Android
9Agentforce Contact Center8.3No$50/moWeb, iOS, Android
10Daktela Contact Center8.2No€12/moAndroid, API, iOS, Mac, Web, Windows
11GoContact8.1No$75/moWeb, iOS, Android
12UJET8.1No$65/moAndroid, API, iOS, Web
13Odigo8.1No€40/moAndroid, API, iOS, Web
14CallHub8.1Free plan$0.05/moAndroid, API, iOS, Mac, Web, Windows
15Comm100 Contact Center8.0No$27/moAndroid, API, iOS, Mac, self-hosted, Web, Windows
16ZIWO7.9No$40/moWeb, iOS, Android
17Natterbox7.9No$82/moAndroid, Browser, iOS, Web
18VCC Live7.8No$50/moAndroid, API, Web, Windows
19MyOperator7.8No₹5,000/moAndroid, API, iOS, Web
20KrispCall7.8No$12/moAndroid, Browser, iOS, Web
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Questions about ICTContact alternatives

What is the best alternative to ICTContact?

Freshcaller, number 1 in call center software with a score of 9.4 out of 10. The others here: Amazon Connect, Genesys Cloud CX, 8x8 Contact Center and 16 more.

What is the best free alternative to ICTContact?

Freshcaller is the best-ranked alternative with a free plan. 2 of the 20 alternatives here publish a free plan on their own pricing pages.

How are these alternatives ranked?

Ranked mobile-first: a phone app alongside the web or desktop product, a free tier and the depth of its documentation.