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Best CallMiner Quality Management Alternatives in 2026

Updated

20 apps from call center quality management software ranked against CallMiner Quality Management on the same published basis.

  1. 1
    Convin Free plan AndroidiOSWeb Free7.8
    CallMiner Quality Management vs Convin
  2. 2
    QualityDesk Free plan AndroidiOSWeb €339/mo7.8
    CallMiner Quality Management vs QualityDesk
  3. 3
    ImpactCX Manual Quality Management AndroidapiextensioniOSLinux $15/mo7.1
    CallMiner Quality Management vs ImpactCX Manual Quality Management
  4. 4
    MaestroQA Free plan extensionWeb $185/mo6.3
    CallMiner Quality Management vs MaestroQA
  5. 5
    Voxjar Free plan Web $90/mo6.3
    CallMiner Quality Management vs Voxjar
  6. 6
    Abacus QMS api 5.8
    CallMiner Quality Management vs Abacus QMS
  7. 7
    AmplifAI Quality Assurance apiself-hostedWeb 5.8
    CallMiner Quality Management vs AmplifAI Quality Assurance
  8. 8
    TELUS Digital Agent Quality Insights Web 5.8
    CallMiner Quality Management vs TELUS Digital Agent Quality Insights
  9. 9
    Call Optix Free trial apiWeb $149/mo5.6
    CallMiner Quality Management vs Call Optix
  10. 10
    Click2Coach 5.6
    CallMiner Quality Management vs Click2Coach
  11. 11
    MyQM Auto QA Free trial Web 5.6
    CallMiner Quality Management vs MyQM Auto QA
  12. 12
    Enthu.AI Free trial Web $59/mo5.5
    CallMiner Quality Management vs Enthu.AI
  13. 13
    EvaluAgent Web 5.5
    CallMiner Quality Management vs EvaluAgent
  14. 14
    MiaRec Free trial apiself-hostedWeb $25/mo5.5
    CallMiner Quality Management vs MiaRec
  15. 15
    Observe.AI Conversation Intelligence Web 5.5
    CallMiner Quality Management vs Observe.AI Conversation Intelligence
  16. 16
    OttoQA Free trial Web $1.01/mo5.5
    CallMiner Quality Management vs OttoQA
  17. 17
    QUALICORE Free trial apiWeb ZAR 160/mo5.5
    CallMiner Quality Management vs QUALICORE
  18. 18
    Scorebuddy Conversation Analytics Free trial apiWeb 5.5
    CallMiner Quality Management vs Scorebuddy Conversation Analytics
  19. 19
    SQM CX Quality Free trial apiself-hostedWeb 5.5
    CallMiner Quality Management vs SQM CX Quality
  20. 20
    TouchPoint One Quality Management apiWeb $29.23/mo5.5
    CallMiner Quality Management vs TouchPoint One Quality Management

CallMiner Quality Management alternatives compared

#AppScoreFree planFromRuns on
1Convin7.8Free planFreeAndroid, iOS, Web
2QualityDesk7.8Free plan€339/moAndroid, iOS, Web
3ImpactCX Manual Quality Management7.1No$15/moAndroid, API, Browser, iOS, Linux, Mac, self-hosted, Web, Windows
4MaestroQA6.3Free plan$185/moBrowser, Web
5Voxjar6.3Free plan$90/moWeb
6Abacus QMS5.8No—API
7AmplifAI Quality Assurance5.8No—API, self-hosted, Web
8TELUS Digital Agent Quality Insights5.8No—Web
9Call Optix5.6No$149/moAPI, Web
10Click2Coach5.6No——
11MyQM Auto QA5.6No—Web
12Enthu.AI5.5No$59/moWeb
13EvaluAgent5.5No—Web
14MiaRec5.5No$25/moAPI, self-hosted, Web
15Observe.AI Conversation Intelligence5.5No—Web
16OttoQA5.5No$1.01/moWeb
17QUALICORE5.5NoZAR 160/moAPI, Web
18Scorebuddy Conversation Analytics5.5No—API, Web
19SQM CX Quality5.5No—API, self-hosted, Web
20TouchPoint One Quality Management5.5No$29.23/moAPI, Web
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Questions about CallMiner Quality Management alternatives

What is the best alternative to CallMiner Quality Management?

Convin, number 1 in call center quality management software with a score of 7.8 out of 10. The others here: QualityDesk, ImpactCX Manual Quality Management, MaestroQA and 16 more.

What is the best free alternative to CallMiner Quality Management?

Convin is the best-ranked alternative with a free plan. 4 of the 20 alternatives here publish a free plan on their own pricing pages.

How are these alternatives ranked?

Ranked mobile-first: a phone app alongside the web or desktop product, a free tier and the depth of its documentation.