Best Abacus QMS Alternatives in 2026
Updated
20 apps from call center quality management software ranked against Abacus QMS on the same published basis.
- 1Abacus QMS vs MaestroQA
- 2Abacus QMS vs Convin
- 3Abacus QMS vs AmplifAI Quality Assurance
- 4Abacus QMS vs EvaluAgent
- 5Abacus QMS vs Observe.AI Conversation Intelligence
- 6Abacus QMS vs Voxjar
- 7Abacus QMS vs TouchPoint One Quality Management
- 9Abacus QMS vs Enthu.AI
- 10Abacus QMS vs TELUS Digital Agent Quality Insights
- 11Abacus QMS vs SQM CX Quality
- 12Abacus QMS vs OttoQA
- 13Abacus QMS vs Primas
- 14Abacus QMS vs QUALICORE
- 15Abacus QMS vs CallMiner Quality Management
- 16Abacus QMS vs Call Optix
- 17Abacus QMS vs QualityDesk
- 18Abacus QMS vs MiaRec
- 19Abacus QMS vs Click2Coach
- 20Abacus QMS vs MyQM Auto QA
- 21Abacus QMS vs ImpactCX Manual Quality Management
Abacus QMS alternatives compared
| # | App | Score | Free plan | From | Runs on |
|---|---|---|---|---|---|
| 1 | MaestroQA | 8.2 | Free plan | $185/mo | Browser, Web |
| 2 | Convin | 7.7 | Free plan | Free | Android, iOS, Web |
| 3 | AmplifAI Quality Assurance | 7.5 | No | — | API, self-hosted, Web |
| 4 | EvaluAgent | 7.4 | No | — | Web |
| 5 | Observe.AI Conversation Intelligence | 7.1 | No | — | Web |
| 6 | Voxjar | 6.9 | Free plan | $90/mo | Web |
| 7 | TouchPoint One Quality Management | 6.8 | No | $29.23/mo | Web |
| 9 | Enthu.AI | 6.7 | No | $59/mo | Web |
| 10 | TELUS Digital Agent Quality Insights | 6.5 | No | — | Web |
| 11 | SQM CX Quality | 6.4 | No | — | Web |
| 12 | OttoQA | 6.4 | No | $1.01/mo | Web |
| 13 | Primas | 6.3 | No | — | — |
| 14 | QUALICORE | 6.3 | No | ZAR 160/mo | API, Web |
| 15 | CallMiner Quality Management | 6.2 | No | — | — |
| 16 | Call Optix | 5.9 | No | $149/mo | API, Web |
| 17 | QualityDesk | 5.8 | No | — | Web |
| 18 | MiaRec | 5.7 | No | $25/mo | API, self-hosted, Web |
| 19 | Click2Coach | 5.6 | No | — | — |
| 20 | MyQM Auto QA | 5.5 | No | — | Web |
| 21 | ImpactCX Manual Quality Management | 5.2 | No | — | — |
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Questions about Abacus QMS alternatives
What is the best alternative to Abacus QMS?
MaestroQA, number 1 in call center quality management software with a score of 8.2 out of 10. The others here: Convin, AmplifAI Quality Assurance, EvaluAgent and 16 more.
What is the best free alternative to Abacus QMS?
MaestroQA is the best-ranked alternative with a free plan. 3 of the 20 alternatives here publish a free plan on their own pricing pages.
How are these alternatives ranked?
Ranked mobile-first: a phone app alongside the web or desktop product, a free tier and the depth of its documentation.