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Alternatives · 2026

The best 8x8 X Series alternatives

The rest of Best Cloud Communication Platform, in this site's order: each with what it costs, where it runs and its record score.

1
CloudTalk AI Voice Agent

CloudTalk AI Voice Agent suits small and mid-sized sales or support teams that handle inbound and outbound calls.

AndroidiPhone & iPadWeb+4 $25 a month, billed yearly Record6.6 Visit
2
Zoho Voice

It suits businesses seeking cloud-based calling with contact center tools, messaging, and Zoho integrations.

AndroidiPhone & iPadWeb+5 $39 a month Record6.6 Visit
3
CallHippo

CallHippo may suit small teams with low to moderate call volumes, as well as growing businesses and advanced operations.

AndroidiPhone & iPadWeb+3 $18 a month, billed yearly Record6.4 Visit
4
Microsoft Teams

Teams suits people who need chat, calls, meetings, and screen sharing across desktop, mobile, or web.

AndroidiPhone & iPadWeb+3 $4 a month, billed yearly Record6.3 Visit
5
Freshcaller

It suits support, sales, IT, and HR teams that need call routing, call management, and contact-center tools.

AndroidiPhone & iPadWeb $15 a month, billed yearly Record6.0 Visit
6
Genesys Cloud CX

Genesys Cloud CX may suit contact-center, service, operations and IT teams needing voice or digital customer-service tools.

AndroidiPhone & iPadWeb+4 $75 a month, billed yearly Record6.0 Visit
7
Nextiva

Nextiva may suit small companies looking for a hosted business phone system with voice, messaging, and collaboration features.

AndroidiPhone & iPadWeb+5 $15 a month Record6.0 Visit
8 AndroidiPhone & iPadWeb+2 $15 a month Record5.8 Visit
9 AndroidiPhone & iPadWeb+4 $29 a month, billed yearly Record5.8 Visit
10
Zoom Phone

Zoom Phone suits organizations needing cloud calling, routing, voicemail transcription, and connected communications.

AndroidiPhone & iPadWindows+2 — Record5.8 Visit
11
Quo

Quo may suit teams that need business phone numbers across desktop and mobile platforms.

AndroidiPhone & iPadWeb+3 $15 a month, billed yearly Record5.6 Visit
12
Amazon Connect

It suits enterprises delivering customer experiences across multiple touchpoints, from tens to tens of thousands of agents.

AndroidiPhone & iPadWeb+1 — Record5.5 Visit
13
Broadvoice Cloud PBX

It suits mid-market teams needing cloud calling across desktop and mobile devices.

AndroidiPhone & iPadWeb+2 $18 a month Record5.5 Visit
14 AndroidiPhone & iPadWeb+2 $27.99 a month Record5.5 Visit
15 AndroidiPhone & iPadWindows+1 $20 a month, billed yearly Record5.3 Visit
16
3CX

3CX may suit organizations looking for a communications platform with desktop and mobile access, call routing, and voicemail transcription.

AndroidiPhone & iPadWeb+3 $300 a year Record5.1 Visit
17 WebAPISelf-hosted $150 a month Record4.9 Visit
18
GoTo Connect

GoTo Connect suits businesses needing cloud telephony across desktop, mobile, and web.

AndroidiPhone & iPadWeb+2 — Record4.6 Visit
19 AndroidiPhone & iPadWeb+2 $14 a month Record4.6 Visit
20
Aircall

Aircall suits businesses looking for calling tools across desktop and mobile platforms.

AndroidiPhone & iPadWeb+2 $30 a month, billed yearly Record4.5 Visit
21
Avaya Experience Platform

Avaya Infinity is designed for large, complex enterprise contact centers, including deployments with thousands of agents.

WebAPISelf-hosted $48 a month, billed yearly Record4.4 Visit
22
RingCentral RingEX

RingEX may suit businesses seeking calls, meetings, messaging, SMS, and fax alongside team collaboration tools.

AndroidiPhone & iPad — Record4.3 Visit
23 AndroidiPhone & iPadWeb+3 — Record4.1 Visit
24 AndroidiPhone & iPadWeb+2 — Record4.0 Visit