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CallHippo
What it is
CallHippo is a communication platform centered on a cloud business phone system, with AI voice agents, an omnichannel inbox, WhatsApp Business API and a parallel dialer. Its calling tools include voicemail, click to dial, business hours, call recording, IVR, call distribution and smart DID routing. It supports multiple business numbers, an auto attendant, advanced call routing and voicemail transcription, with desktop and mobile apps across Android, iOS, macOS, Windows, web and extension platforms. Listed integrations include Salesforce, Pipedrive, Zapier, HubSpot, Microsoft Dynamics, Freshdesk and Intercom; these can sync CRM contacts, log calls in both systems and enable click to call from a CRM. The Basic plan is free for the first six months after signup, after which Starter is required to continue. Starter is $18 a month per user, Professional is $30 a month, and Ultimate is $42 a month. Unlimited calling applies only to domestic calls in the United States and Canada, excludes premium and toll-free numbers, and may be subject to fair-use limits.
For and against
For
- Offers multiple business numbers and an auto attendant.
- Supports advanced call routing and voicemail transcription.
- CRM integrations can sync contacts and log calls.
- Desktop and mobile apps are available across listed platforms.
Against
- Basic is free only for the first six months.
- Unlimited calling is limited to domestic US and Canada calls.
- Unlimited calling excludes premium and toll-free numbers.
The verdict
CallHippo combines cloud business calling with CRM integrations and tools for routing, recording and voicemail. Check the plan limits and calling restrictions against your team's needs before choosing a tier.
Who it suits
CallHippo may suit small teams with low to moderate call volumes, as well as growing businesses and advanced operations. It is relevant to teams seeking business calling tools alongside CRM integrations and desktop or mobile access.
Plans and prices
Starter
1000 calling minutes within US/CA · 100 SMS · basic analytics · call logs
Read 3 Oct 2026 · callhippo.com
Professional
Unlimited calling minutes within US/CA · 500 SMS · call recordings · multilingual IVR
Read 3 Oct 2026 · callhippo.com
Ultimate
Unlimited calling minutes within US/CA · 1000 SMS · smart DID routing · multilevel IVR
Read 3 Oct 2026 · callhippo.com
Enterprise
Minimum 50 users · Unlimited calling to 48 countries
Read 21 Sep 2026 · callhippo.com
Enterprise Plan
Minimum 50 users · unlimited calling to 48 countries · SLA · WhatsApp Business API
Read 3 Oct 2026 · callhippo.com
Basic
Pay only for numbers · voicemail · click to dial · business hours
Read 3 Oct 2026 · callhippo.com
On the record
- Auto attendant
- Yescallhippo.com · read 21 Sep 2026
- Business numbers
- multiplecallhippo.com · read 21 Sep 2026
- Calling features
- The pricing page lists voicemail, click to dial, business hours, call recording, IVR, call distribution and smart DID routing across its plans.callhippo.com · read 3 Oct 2026
- Calling restrictions
- CallHippo says unlimited calling applies only to domestic calls within the United States and Canada, excludes premium and toll-free numbers, and may be subject to fair-use limits.callhippo.com · read 3 Oct 2026
- Call routing
- advancedcallhippo.com · read 21 Sep 2026
- Company leadership
- CallHippo’s About page identifies Ankit Dudhwewala as Founder and CEO and Suhasini Dudhwewala as Co-Founder.callhippo.com · read 3 Oct 2026
- Desktop and mobile apps
- Yescallhippo.com · read 21 Sep 2026
- Healthcare privacy
- CallHippo says its HIPAA Compliant setting can automatically erase data from CallHippo to limit retention of patient information.help.callhippo.com · read 3 Oct 2026
- Integration behavior
- CallHippo says integrations can sync CRM contacts, log calls in both systems and enable click to call from a CRM.help.callhippo.com · read 3 Oct 2026
- Integrations
- The App Marketplace lists integrations including Salesforce, Pipedrive, Zapier, HubSpot, Microsoft Dynamics, Freshdesk and Intercom.callhippo.com · read 3 Oct 2026
- Intended users
- The pricing page describes its core calling plans as suitable for small teams with low to moderate call volumes and labels Starter for small businesses, Professional for growing businesses and Ultimate for advanced operations.callhippo.com · read 3 Oct 2026
- Product
- CallHippo describes itself as a communication platform with a cloud business phone system, AI voice agents, an omnichannel inbox, WhatsApp Business API and a parallel dialer.callhippo.com · read 3 Oct 2026
- Security
- CallHippo states that it is SOC 2 Type II compliant and describes its platform as GDPR compliant.callhippo.com · read 3 Oct 2026
- Paid from
- 18callhippo.com · read 21 Sep 2026
- Support
- The Ultimate plan lists 24×7 and phone support; Enterprise lists priority support with a one-hour response-time guarantee and 24/7 availability.callhippo.com · read 3 Oct 2026
- Usage limits
- The pricing page says Basic is free for the first six months after signup, after which users must upgrade to Starter to continue using the service.callhippo.com · read 3 Oct 2026
- Voicemail transcription
- Yescallhippo.com · read 21 Sep 2026
