Best Social Media Customer Service Software in 2026
Updated
38 social media customer service software ranked on what their makers publish — plans and prices, free tiers, platforms and the facts on their own pages.
38ranked
1free plans on this page
$15/molowest paid tier
4 Oct 2026last checked
Recognised 40% · Phone app 26% · Documented 20% · Free plan 14% of the score
- 26 LiveAgent No phone app RecognisedPhone appDocumentedFree plan 6.3$15/mo
- 27 Emplifi No phone app RecognisedPhone appDocumentedFree plan 6.1
- 28 Zendesk Messaging No phone app RecognisedPhone appDocumentedFree plan 6.1$55/mo
- 29 Hootsuite No phone app RecognisedPhone appDocumentedFree plan 6.1$99/mo
- 30 Gorgias No phone app RecognisedPhone appDocumentedFree plan 6.0
- 31 Zoho Desk No phone app RecognisedPhone appDocumentedFree plan 6.0₹420/mo
- 32 Front No phone app RecognisedPhone appDocumentedFree plan 5.9$25/mo
- 33 eDesk No phone app RecognisedPhone appDocumentedFree plan 5.7$39/mo
- 34 Trengo No phone app RecognisedPhone appDocumentedFree plan 5.3€299/mo
- 35 Vista Social No phone app RecognisedPhone appDocumentedFree plan 5.3$79/mo
- 36 Kayako No phone app RecognisedPhone appDocumentedFree plan 5.3
- 37 Five9 Interaction Analytics No phone app RecognisedPhone appDocumentedFree plan 5.3$119/mo
- 38 Deskpro No phone app RecognisedPhone appDocumentedFree plan 5.2$39/mo
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