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Ranked on the record · 20 apps

Best Customer Intelligence 2026

Every product here is ranked by Samsung Mobile US Press's record score: what its maker publishes about it, where it runs (Android first), whether it is free to try, and how recently the facts were read.

01

The Free plan is described for startups and small teams; Growth is aimed at teams with higher volume or advanced integration needs.

Free plan Free trial Open source From $265 a month, billed yearly AndroidiPhone & iPadWebMacLinuxBrowser extension+2
03

BlueConic

BlueConic is aimed at B2C brands, particularly e-commerce teams coordinating customer growth programs across channels.

AndroidiPhone & iPadWeb+2
Record5.0 Visit
05

NIQ

NIQ suits organizations such as manufacturers, retailers, media companies, and financial institutions seeking market and consumer insights.

AndroidiPhone & iPadWeb+2
Record4.4 Visit
6
Dovetail

Dovetail suits teams that need to organize customer conversations and other feedback for analysis.

WebAPI Free plan Record4.3 Visit
7
Decile

It suits mid-market Shopify or Shopify Plus brands seeking customer analysis, enrichment, segmentation, and audience activation.

WebAPI $900 a month Record4.2 Visit
8
SAP Customer Data Platform

It suits organizations that need to unify customer profiles and activate permissioned data across engagement systems.

WebAPI $1.15 a month Record4.2 Visit
9
SAS Customer Intelligence 360

The platform is intended for marketers, campaign developers, digital marketers, and customer-experience professionals.

AndroidiPhone & iPadWeb+1 — Record4.2 Visit
10
Tealium AudienceStream CDP

It may suit organizations seeking to unify customer data and activate audiences in real time.

AndroidiPhone & iPadWeb+1 — Record4.1 Visit
11 WebAPI — Record3.9 Visit
12
mParticle

It suits teams that need to consolidate customer event and identity data and connect it to marketing, analytics, or warehousing tools.

AndroidiPhone & iPadWeb+1 — Record3.9 Visit
13 WebAPI — Record3.7 Visit
14
DinMo

DinMo suits marketing and business teams that need to activate warehouse data without a technical background.

WebAPI — Record3.7 Visit
15
Resonate Ignite

Ignite is aimed at brands, agencies, publishers, political organizations, and advocacy groups that need audience segmentation, activation, and measurement.

Web — Record3.7 Visit
16
Sprinklr Social Listening

Sprinklr Social Listening suits organizations tracking brand conversations, social performance, or emerging crises across multiple channels.

WebAPI — Record3.7 Visit
17 WebAPISelf-hosted — Record3.7 Visit
18 Web — Record2.5 Visit
19 Web — Record2.5 Visit
20 Web — Record2.5 Visit