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Alternatives · 2026

The best System Center Operations Manager alternatives

The rest of Best IT Service Management - Enterprise Software, in this site's order: each with what it costs, where it runs and its record score.

1
GLPI

GLPI suits organizations managing service requests and IT assets, especially those choosing between cloud hosting and on-premise deployment.

AndroidiPhone & iPadWeb+6 €19 a month Record6.8 Visit
2
ManageEngine ServiceDesk Plus

It suits organizations looking for an IT help desk with options to add asset management, change management or projects.

AndroidiPhone & iPadWeb+5 $10 a month Record6.6 Visit
3
Jira

Jira suits software, product, marketing, operations, and other teams that need to assign and track coordinated work.

AndroidiPhone & iPadWeb+4 Free plan Record6.4 Visit
4 WebLinuxAPI+1 $4,499 a year Record6.0 Visit
5
InvGate Service Desk

InvGate suits organizations coordinating service work across IT and other departments.

AndroidiPhone & iPadWeb+5 — Record5.7 Visit
6
iTop

iTop suits IT teams managing service delivery across teams and support levels, whether support is in-house or external.

WebWindowsMac+3 Free plan Record5.6 Visit
7
SysAid

It suits IT teams managing service incidents, requests, changes, problems, and assets.

AndroidiPhone & iPadWeb+6 $89 a month Record5.3 Visit
8
TOPdesk

TOPdesk is suited to service teams in IT, Facility Management, and HR.

AndroidiPhone & iPadWeb+2 £51 a month Record5.2 Visit
9 AndroidiPhone & iPadWeb+2 $49 a month Record5.1 Visit
10
Ivanti Neurons for Enterprise Service Management

Ivanti ESM is intended for enterprises extending service management across departments and supporting workflows outside IT.

AndroidiPhone & iPadWeb+3 — Record4.7 Visit
11
Alemba Service Manager

ASM suits large and mid-sized organizations with mature, governed service operations, especially in public-sector and regulated industries.

AndroidiPhone & iPadWeb+3 — Record4.4 Visit
12
IFS Enterprise Service Management

IFS ESM suits businesses that manufacture, service, or manage complex assets and want to coordinate requests across IT and departments such as HR,…

AndroidiPhone & iPadWeb+1 — Record4.4 Visit
13
OTRS

OTRS suits customer service, IT service management, and corporate security teams needing ticket queues, portals, automation, and Linux-based…

AndroidiPhone & iPadWeb+3 — Record4.4 Visit
14 WebLinuxAPI+1 — Record4.2 Visit
15 AndroidiPhone & iPadWeb+2 — Record4.2 Visit
16
SimpleOne ITSM

SimpleOne ITSM is aimed at corporate and government organizations, including large enterprises and shared service centers.

AndroidiPhone & iPadWeb+1 — Record4.2 Visit
17 AndroidiPhone & iPadWeb+1 — Record4.0 Visit
18
OpenText Service Management

It suits organizations seeking service workflows for IT or non-IT departments, with catalog, employee, knowledge, and change-management functions.

AndroidiPhone & iPadWeb — Record3.0 Visit
19
ServiceNow ITSM

ServiceNow ITSM may suit teams organizing IT requests, incidents, assets, and operational workflows.

AndroidiPhone & iPadWeb — Record3.0 Visit
20 Web — Record2.5 Visit
21 Web — Record2.4 Visit