Best SmarterTrack Alternatives in 2026
Updated
20 apps from help desk software ranked against SmarterTrack on the same published basis.
- 1SmarterTrack vs Vtiger Help Desk
- 2SmarterTrack vs Chatwoot
- 3SmarterTrack vs Desk365
- 4SmarterTrack vs Intercom
- 5SmarterTrack vs Kustomer
- 6SmarterTrack vs Freshdesk
- 7SmarterTrack vs Help Scout
- 8SmarterTrack vs Jitbit Helpdesk
- 9SmarterTrack vs Zoho Desk
- 10SmarterTrack vs Comm100 Contact Center
- 11SmarterTrack vs Odoo Helpdesk
- 12SmarterTrack vs Re:amaze
- 13SmarterTrack vs Gist
- 14SmarterTrack vs Whelp
- 15SmarterTrack vs LiveAgent
- 16SmarterTrack vs FreeScout
- 17SmarterTrack vs ManageEngine SupportCenter Plus
- 18SmarterTrack vs Sugester
- 19SmarterTrack vs Vivantio
- 20SmarterTrack vs ProProfs Help Desk
SmarterTrack alternatives compared
| # | App | Score | Free plan | From | Runs on |
|---|---|---|---|---|---|
| 1 | Vtiger Help Desk | 9.6 | Free plan | $12/mo | Android, API, iOS |
| 2 | Chatwoot | 9.4 | Free plan | $19/mo | Android, API, iOS, Linux, self-hosted, Web |
| 3 | Desk365 | 9.2 | Free plan | $12/mo | Android, API, iOS, Web |
| 4 | Intercom | 8.8 | No | $19/mo | Android, iOS, Web |
| 5 | Kustomer | 8.4 | No | — | Android, API, iOS, Web |
| 6 | Freshdesk | 8.2 | Free plan | $19/mo | API |
| 7 | Help Scout | 8.1 | Free plan | $25/mo | API |
| 8 | Jitbit Helpdesk | 8.1 | No | $24/mo | Android, API, iOS, Linux, self-hosted, Web, Windows |
| 9 | Zoho Desk | 8.0 | Free plan | ₹420/mo | API |
| 10 | Comm100 Contact Center | 8.0 | No | $27/mo | Android, API, iOS, Mac, self-hosted, Web, Windows |
| 11 | Odoo Helpdesk | 7.9 | Free plan | — | API |
| 12 | Re:amaze | 7.9 | No | $29/mo | Android, API, iOS, Web |
| 13 | Gist | 7.7 | Free plan | Free | Web, iOS, Android |
| 14 | Whelp | 7.7 | Free plan | $29/mo | Android, iOS, self-hosted, Web |
| 15 | LiveAgent | 7.5 | No | $15/mo | API |
| 16 | FreeScout | 7.5 | Free plan | Free | API |
| 17 | ManageEngine SupportCenter Plus | 7.5 | Free plan | $100/mo | API |
| 18 | Sugester | 7.5 | Free plan | $12/mo | Android, API, iOS, self-hosted, Web |
| 19 | Vivantio | 7.4 | No | $49/mo | API, self-hosted, Web |
| 20 | ProProfs Help Desk | 7.4 | Free plan | $29.99/mo | API |
Make your app an alternative to SmarterTrack
See the priceThe sponsored alternative slot on this page is labelled Sponsored.
Questions about SmarterTrack alternatives
What is the best alternative to SmarterTrack?
Vtiger Help Desk, number 1 in help desk software with a score of 9.6 out of 10. The others here: Chatwoot, Desk365, Intercom and 16 more.
What is the best free alternative to SmarterTrack?
Vtiger Help Desk is the best-ranked alternative with a free plan. 13 of the 20 alternatives here publish a free plan on their own pricing pages.
Is there an open-source alternative to SmarterTrack?
Yes: Chatwoot.
How are these alternatives ranked?
Ranked mobile-first: a phone app alongside the web or desktop product, a free tier and the depth of its documentation.