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Best NiCE Customer Journey Analytics Alternatives in 2026

Updated

20 apps from customer journey analytics software ranked against NiCE Customer Journey Analytics on the same published basis.

  1. 1
    Fullstory Free plan AndroidapiiOSWeb Free7.8
    NiCE Customer Journey Analytics vs Fullstory
  2. 2
    Dataroid AndroidapiiOSself-hostedWeb 7.2
    NiCE Customer Journey Analytics vs Dataroid
  3. 3
    SAS Customer Intelligence 360 AndroidapiiOSWeb 7.1
    NiCE Customer Journey Analytics vs SAS Customer Intelligence 360
  4. 4
    Genesys Cloud CX WebWinMaciOSAndroid $75/mo6.9
    NiCE Customer Journey Analytics vs Genesys Cloud CX
  5. 5
    Glassbox WebiOSAndroid 6.9
    NiCE Customer Journey Analytics vs Glassbox
  6. 6
    Semrush Free plan api 6.4
    NiCE Customer Journey Analytics vs Semrush
  7. 7
    Qualtrics Free plan api $420/mo6.3
    NiCE Customer Journey Analytics vs Qualtrics
  8. 8
    Teradata VantageCloud Free plan apiLinuxself-hostedWeb Free6.3
    NiCE Customer Journey Analytics vs Teradata VantageCloud
  9. 9
    Contentsquare Free plan api Free6.2
    NiCE Customer Journey Analytics vs Contentsquare
  10. 10
    Journey Insight by Alterian Free plan Web $249/mo6.2
    NiCE Customer Journey Analytics vs Journey Insight by Alterian
  11. 11
    JourneyTrack Free trial Web $3/mo6.1
    NiCE Customer Journey Analytics vs JourneyTrack
  12. 12
    Traceflow Free plan apiWeb Free6.1
    NiCE Customer Journey Analytics vs Traceflow
  13. 13
    Deep Stream Data apiWeb 5.7
    NiCE Customer Journey Analytics vs Deep Stream Data
  14. 14
    Journey Analytics Free trial apiWeb 5.7
    NiCE Customer Journey Analytics vs Journey Analytics
  15. 15
    CallMiner Eureka apiWeb 5.6
    NiCE Customer Journey Analytics vs CallMiner Eureka
  16. 16
    Temenos Journey Analytics apiWeb 5.6
    NiCE Customer Journey Analytics vs Temenos Journey Analytics
  17. 17
    Talkdesk Interaction Analytics Web $85/mo5.5
    NiCE Customer Journey Analytics vs Talkdesk Interaction Analytics
  18. 18
    CXMEngine Web 5.4
    NiCE Customer Journey Analytics vs CXMEngine
  19. 19
    FoxMetrics apiWeb 5.4
    NiCE Customer Journey Analytics vs FoxMetrics
  20. 20
    Joulica Customer Journey Analytics Free trial apiWeb 5.4
    NiCE Customer Journey Analytics vs Joulica Customer Journey Analytics

NiCE Customer Journey Analytics alternatives compared

#AppScoreFree planFromRuns on
1Fullstory7.8Free planFreeAndroid, API, iOS, Web
2Dataroid7.2No—Android, API, iOS, self-hosted, Web
3SAS Customer Intelligence 3607.1No—Android, API, iOS, Web
4Genesys Cloud CX6.9No$75/moWeb, Windows, Mac, iOS, Android
5Glassbox6.9No—Web, iOS, Android
6Semrush6.4Free plan—API
7Qualtrics6.3Free plan$420/moAPI
8Teradata VantageCloud6.3Free planFreeAPI, Linux, self-hosted, Web
9Contentsquare6.2Free planFreeAPI
10Journey Insight by Alterian6.2Free plan$249/moWeb
11JourneyTrack6.1No$3/moWeb
12Traceflow6.1Free planFreeAPI, Web
13Deep Stream Data5.7No—API, Web
14Journey Analytics5.7No—API, Web
15CallMiner Eureka5.6No—API, Web
16Temenos Journey Analytics5.6No—API, Web
17Talkdesk Interaction Analytics5.5No$85/moWeb
18CXMEngine5.4No—Web
19FoxMetrics5.4No—API, Web
20Joulica Customer Journey Analytics5.4No—API, Web
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Questions about NiCE Customer Journey Analytics alternatives

What is the best alternative to NiCE Customer Journey Analytics?

Fullstory, number 1 in customer journey analytics software with a score of 7.8 out of 10. The others here: Dataroid, SAS Customer Intelligence 360, Genesys Cloud CX and 16 more.

What is the best free alternative to NiCE Customer Journey Analytics?

Fullstory is the best-ranked alternative with a free plan. 7 of the 20 alternatives here publish a free plan on their own pricing pages.

How are these alternatives ranked?

Ranked mobile-first: a phone app alongside the web or desktop product, a free tier and the depth of its documentation.