On the recordRead 3 Oct 202615 facts
cxomni
Munich, Germany
Plans and prices
Enterprise
€2,000a month
up to 10 author users in smallest package · unlimited read-only users · unlimited journeys
Read 3 Oct 2026 · cxomni.net
Enterprise Plus
Priced on request
includes Enterprise · SSO · more AI API calls and API integrations
Read 3 Oct 2026 · cxomni.net
On the record
- Analytics features
- Journey Analytics includes real-time data on journey maps, configurable KPIs and scores, trend and target tracking, and AI-based sentiment and topic-cluster detection.cxomni.net · read 3 Oct 2026
- Compliance and backups
- The security page says cxomni is committed to EU GDPR, complies with ISO 27001 requirements, and keeps automatic encrypted database backups for up to 30 days.cxomni.net · read 3 Oct 2026
- Integrations
- The mapping tool page names Jira and ServiceNow as examples of ticketing system integrations for workflows from task creation to execution.cxomni.net · read 3 Oct 2026
- Intended customers
- The company describes cxomni as an enterprise-segment journey management SaaS provider for customer-centric companies.cxomni.net · read 3 Oct 2026
- Journey analytics
- The Journey Analytics page says more than 20 APIs integrate, aggregate, and normalize data from sources including voice of customer, user research, web analytics, CRM, service centers, campaign automation, social web, and operational transactions.cxomni.net · read 3 Oct 2026
- Journey management
- It combines journey maps with a company-specific framework and taxonomy, and provides a central place to connect customer experience insights and research to touchpoints.cxomni.net · read 3 Oct 2026
- Journey mapping
- The platform supports visual journey maps with emotion curves, images, storyboards, templates, and dynamic views by process or real-time metrics.cxomni.net · read 3 Oct 2026
- Pricing limits
- The pricing page says the smallest package includes up to 10 author users, read-only users are unlimited and free, and journeys and touchpoints have no limit.cxomni.net · read 3 Oct 2026
- Product
- cxomni is a SaaS suite for designing, mapping, and managing customer journeys and developing products and services using CX and UX principles.cxomni.net · read 3 Oct 2026
- Security
- The security page states that data is encrypted in transit using TLS and at rest using AES-256, and describes SAML 2.0 SSO and two-factor authentication.cxomni.net · read 3 Oct 2026
- Subscription terms
- The pricing FAQ states that the minimum contract term is 36 months, onboarding has a one-time fee based on the number of users, and upgrades are possible at any time.cxomni.net · read 3 Oct 2026
- Support and onboarding
- The company page says its Customer Success team supports customers with onboarding and software questions; Enterprise pricing includes bespoke onboarding.cxomni.net · read 3 Oct 2026
- Trial and demo
- The pricing FAQ says there is no free trial version but invites customers to ask about a non-binding trial; a separate page offers a free live demo.cxomni.net · read 3 Oct 2026
