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Alternatives · 2026

The best Kindly alternatives

The rest of Best AI Customer Service Software, in this site's order: each with what it costs, where it runs and its record score.

1
Genesys Cloud CX

Genesys Cloud CX may suit contact-center, service, operations and IT teams needing voice or digital customer-service tools.

AndroidiPhone & iPadWeb+4 $75 a month, billed yearly Record6.0 Visit
2
SparrowDesk

SparrowDesk is aimed at support teams, from early-stage groups to organizations managing multiple teams and brands.

AndroidiPhone & iPadWeb+2 $16 a month Record6.0 Visit
3 AndroidiPhone & iPadWeb+3 $25 a month, billed yearly Record5.6 Visit
4 AndroidiPhone & iPadWeb+2 Free plan Record5.6 Visit
5
Intercom

Intercom suits businesses that need to manage customer conversations across a website, app, or product, with both automated answers and agent handoff.

AndroidiPhone & iPadWeb $19 a month, billed yearly Record5.5 Visit
6
Re:amaze

Re:amaze suits ecommerce stores, SaaS businesses, and small businesses that want to manage several customer contact channels in one helpdesk.

AndroidiPhone & iPadWeb+1 $29 a month, billed yearly Record5.5 Visit
7
YundaDesk

YundaDesk may suit support teams handling conversations across the listed messaging, email, website, and API channels.

AndroidWebAPI $20 a month Record5.3 Visit
8
Gorgias

Gorgias is designed for ecommerce customer experience teams handling customer conversations across several channels.

AndroidiPhone & iPadWeb+2 Free plan Record5.1 Visit
9
Freshdesk

Freshdesk suits service teams managing customer requests across multiple channels.

API $19 a month, billed yearly Record5.0 Visit
10
DigitalGenius

DigitalGenius suits ecommerce brands seeking to automate customer care using existing systems.

AndroidiPhone & iPadWeb+1 £10,000 one-time Record4.5 Visit
11 Web $14,400 a year Record4.5 Visit
12 Web $1.50 a month Record4.4 Visit
13
Zoho Desk

Zoho Desk may suit support teams that need shared customer-service tools, from a three-user free plan to paid plans for five or unlimited users.

API ₹420 a month, billed yearly Record4.4 Visit
14
AgentDesk

AgentDesk suits support teams needing AI-assisted conversations, human escalation, ticket follow-up, and multiple web or WeChat channels.

WebAPISelf-hosted Free plan Record4.3 Visit
15
Ada

Ada suits organizations seeking AI agents for customer service across voice, messaging and email.

AndroidiPhone & iPadWeb+1 — Record4.2 Visit
16
Cresta

Cresta is aimed at large enterprise customer experience operations, including telecommunications, financial services, healthcare, retail, travel, and…

WebBrowser extensionAPI $150,000 a year Record4.2 Visit
17 AndroidiPhone & iPadWeb+1 — Record4.2 Visit
18 API $25 a month, billed yearly Record4.2 Visit
19
Kustomer

Kustomer says it serves customer experience representatives and leaders, customers, and the operations teams that run customer experience.

AndroidiPhone & iPadWeb+1 — Record4.2 Visit
20
Mavenoid

Mavenoid suits product and device companies that want to support customers across digital touchpoints and guide product-specific troubleshooting.

AndroidiPhone & iPadWeb+1 — Record4.2 Visit
21
Kore.ai

Kore.ai is aimed at Global 2000 enterprises and teams building agent systems for sectors such as banking, healthcare, insurance, retail, and service…

WebAPISelf-hosted — Record4.0 Visit
22 Web $79 one-time Record3.9 Visit
23 AndroidiPhone & iPadWeb Free plan Record3.8 Visit
24
Cognigy

Cognigy.AI is aimed at enterprises building customer-service agents for contact centers across multiple channels.

WebAPISelf-hosted — Record3.7 Visit