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Homebase

San Francisco, California, United States

What it is

Homebase brings scheduling, time tracking, payroll, hiring, onboarding, HR, compliance, and team communication into one service for hourly teams. It is aimed at small, shift-based businesses such as restaurants, retailers, beauty and wellness providers, medical businesses, and home services. Employees can clock in and out using mobile or tablet time clocks, with PIN, photo, and GPS or geofencing verification. Approved hours can flow into payroll, where wages, overtime, tips, and taxes are calculated and tax filings are handled. Scheduling tools include auto-scheduling, availability collection, time-off management, open shifts, and shift swaps. Connections include Square, Toast, Clover, Shopify, ADP, Gusto, and QuickBooks. Basic is free for one location and up to 10 employees; paid plans start at $30 per month per location, and a 14-day trial is listed. Apps are available for Android and iOS, alongside the web version. Homebase says it uses encryption, two-factor authentication, SSO, password-less login, and role-based access controls.

For and against

For

  • Free Basic plan covers one location and 10 employees.
  • Supports auto-scheduling, shift swaps, and time-off management.
  • Time clocks support PIN, photo, and location verification.
  • Approved hours can flow into payroll calculations.
  • Android, iOS, and web access are listed.

Against

  • Basic is limited to one location and 10 employees.
  • Essentials costs $30 per month per location.
  • Payroll is an add-on.

The verdict

Homebase combines shift coordination and timekeeping with payroll and other workforce tools for hourly businesses. Its free Basic tier has a stated location and employee limit, while paid plans start at $30 per month per location.

Who it suits

Homebase suits small businesses with hourly, shift-based teams that need scheduling, timekeeping, and payroll tools. Its listed industries include restaurants, retail, beauty and wellness, medical, and home services.

Plans and prices

Basic

Free

1 location · up to 10 employees · basic scheduling · basic time tracking

Essentials

$30a month, billed yearly

unlimited employees · advanced scheduling · advanced time tracking · team communication

Payroll add-on

$49a month

available with any plan · tax calculation and filing · direct deposit · W-2 and 1099 filing

Plus

$70a month, billed yearly

unlimited employees · AI scheduling · PTO and time-off controls · departments and permissions

All-in-One

$120a month, billed yearly

unlimited employees · employee onboarding · labor-cost management · HR and compliance

Task Manager add-on

$13a month

Build and assign task lists · Track completion in app or desktop

Tip Manager add-on

$25a month

Pulls tips from POS · Calculates tip pool · Adds it to timesheets

Background checks add-on

$30one-time

Background checks run in Homebase

Job post boosts add-on

$50one-time

Boosts visibility across job boards

Every plan, in full

On the record

AI assistants
Homebase offers AI assistants for hiring, scheduling and payroll error detection.joinhomebase.com · read 21 Oct 2026
API
The plan comparison says customers can use Homebase's API to build custom integrations.joinhomebase.com · read 4 Oct 2026
API access
API keys are read-only by default and require approval; partners can request write permissions from Homebase representatives.app.joinhomebase.com · read 21 Oct 2026
Company facts
LinkedIn lists Homebase as privately held, founded in 2014, headquartered in San Francisco and employing 201–500 people.linkedin.com · read 21 Oct 2026
Company identity
The site footer identifies the rights holder as Pioneer Works, Inc.joinhomebase.com · read 4 Oct 2026
Company legal name
Crunchbase identifies the legal entity as Pioneer Works, Inc.crunchbase.com · read 21 Oct 2026
Company mission
Homebase states its mission is to make local business teams unstoppable.joinhomebase.com · read 4 Oct 2026
Compliance
The Trust Center lists SOC 2 Type 2, SOC 3, PCI DSS v4.0.0, CCPA, PIPEDA, and NIST CSF.trust.joinhomebase.com · read 4 Oct 2026
Developer documentation
The public API documentation shows curl authentication examples, JSON responses, ISO 8601 dates and versioned media types.app.joinhomebase.com · read 21 Oct 2026
Funding news
Homebase announced a $60 million Series D financing on April 3, 2024, led by L Catterton Growth with Emerson Collective and existing investors participating.prnewswire.com · read 21 Oct 2026
Hiring
Hiring tools support job posting, candidate screening and interview booking.joinhomebase.com · read 21 Oct 2026
HR and compliance
The All-in-One tier adds employee onboarding, HR support and compliance tools.useclockout.com · read 21 Oct 2026
Integrations
The integrations directory lists 17 connections including Square, Toast, Clover, Shopify, ADP, Gusto, QuickBooks, Paychex, Lightspeed and payroll providers.joinhomebase.com · read 21 Oct 2026
Intended users
Homebase describes its app as built for small, hourly, shift-based businesses such as restaurants, retail, beauty and wellness, medical, and home services.joinhomebase.com · read 4 Oct 2026
iOS requirement
The App Store listing identifies the app as iPhone-only and requires iOS 17.0 or later.apps.apple.com · read 21 Oct 2026
Licence
The public product pages describe a hosted SaaS application and API and do not state an open-source licence.joinhomebase.com · read 21 Oct 2026
Limit: glitches and lag
Independent reviews mention recurring app glitches, lag, syncing delays and inconsistent performance.capterra.com · read 21 Oct 2026
Limit: pricing and scaling
Reviewers complain that advanced features, extra locations and some payroll or billing functions become expensive as needs grow.capterra.com · read 21 Oct 2026

The review

Homebase is workforce software for hourly businesses, combining scheduling and timekeeping with payroll, hiring, and team administration. It suits small, shift-based employers that want those workflows together; its free Basic tier is useful for a small single location, while broader needs bring per-location plans and add-on costs.

Overview

For businesses where staffing changes from week to week, Homebase ties schedule planning to attendance and payroll, with hiring, onboarding, HR, compliance, and team communication also in its product mix. That breadth is a practical advantage for restaurants, shops, and other hourly employers that would rather coordinate these tasks in one system. The catch is that its headline free option is tightly capped, and some capabilities are separately priced add-ons.

Key features

  • Scheduling and shift changes: Availability collection, auto-scheduling, time-off management, open shifts, and shift swaps cover the cycle from building a rota to adjusting it. That makes Homebase a strong fit for managers juggling variable availability, though Basic's 10-employee ceiling can quickly rule it out for a growing team.
  • Time clocks: Employees can clock in and out through mobile or tablet time clocks, with PIN, photo, and GPS or geofencing verification. Multiple verification options help businesses choose how closely to validate attendance, especially across different work locations.
  • Payroll: Approved hours feed into payroll calculations for wages, overtime, tips, and taxes, with tax filings handled. This can reduce handoffs between timekeeping and pay processing; payroll is an add-on, however, rather than a feature included in every plan price.
  • Hiring and workforce administration: Homebase also covers hiring, onboarding, labor cost management, HR, compliance, and team communication, with higher tiers and add-ons determining access. Its integrations include Square, Toast, Clover, Shopify, ADP, Gusto, and QuickBooks, useful for businesses already relying on one of those systems.
  • Access and security: Homebase says it uses encryption at rest and in transit, two-factor authentication, SSO, password-less login, and role-based access control. It also says it runs annual penetration tests and monthly vulnerability scans. Its Trust Center lists SOC 2 Type 2, SOC 3, PCI DSS v4.0.0, CCPA, PIPEDA, and NIST CSF.
  • Support and extensibility: Homebase lists 24/7 AI chat support and a Help Center, with live chat and phone support available in plan comparisons. Customers can also use its API to build custom integrations, a useful option for businesses whose workflows need connections beyond the named integrations.

Pricing

Homebase has a freemium model, and its pricing note gives a 14-day trial. Basic is free for one location and up to 10 employees, with basic scheduling, basic time tracking, and POS integration; payroll is available as an add-on. That cap makes it a reasonable starting point for a very small operation, but not a lasting fit once a team or location count grows.

  • Essentials: $30 a month, billed per location, with unlimited employees, advanced scheduling, advanced time tracking, and team communication. Payroll is available as an add-on. This is the clearest upgrade for a larger team that mainly needs stronger scheduling and timekeeping.
  • All-in-One: $120 a month, billed per location, with unlimited employees, employee onboarding, labor cost management, HR, and compliance. Payroll remains an add-on. It suits employers seeking more administrative coverage alongside scheduling.
  • Plus: $700 a month, billed per location, with unlimited employees, an AI-powered Scheduling Assistant, PTO and time-off controls, and departments and permissions. The page also advertises six months free with payroll. The steep price makes this a specialized choice for employers that need those additional controls, not a default upgrade.

Add-ons carry separate charges: Task Manager is $13 a month; Tip Manager is $25 a month; Hiring Assistant is $99 a month, with a first-month-free offer shown; Payroll is $496 a month, with a first-six-months-free offer shown, then a base fee plus a per-employee charge. Background checks are $30, paid once, and job post boosts are $50, paid once. The add-ons can extend the system to specific workflows, but payroll's additional per-employee charge means its displayed base price is not the whole ongoing cost.

Platforms

Homebase is available on Android, iOS, and the web, giving managers and employees access across mobile and desktop contexts. Mobile availability also supports its phone-based clock-in workflow.

Who it's for

Homebase is aimed at small, hourly, shift-based businesses, including restaurants, retail, beauty and wellness, medical, and home services. It is most compelling when scheduling, time clocks, and payroll coordination are recurring operational needs. A business with one location and no more than 10 employees can start with Basic; employers with more staff can move to paid tiers with unlimited employees per location. It is less suited to buyers who only need a narrow payroll or invoicing tool, or who want payroll included in the headline plan price.

Pros and cons

  • Pro: Scheduling, time tracking, and payroll are connected, so approved hours can flow into pay calculations rather than requiring a separate manual handoff.
  • Pro: Basic provides core scheduling and timekeeping at no subscription cost for one location and up to 10 employees.
  • Pro: PIN, photo, and GPS or geofencing checks give employers several ways to verify clock-ins.
  • Con: The free tier's one-location, 10-employee limit is restrictive for multi-site businesses or teams that are already scaling.
  • Con: Payroll is an add-on, and its stated monthly base is followed by a per-employee charge, making total costs depend on workforce size.
  • Con: Separate charges for hiring, tips, task management, and other add-ons can make a broad deployment costlier than the core plan price suggests.

Alternatives

  • Restaurant Labor Management Software is a relevant category to compare for restaurant-specific labor needs.
  • Restaurant Scheduling Software is the category to explore when restaurant scheduling is the primary requirement.
  • Restaurant Tip Management Software is worth comparing when tip handling is the main need rather than a broader workforce system.
  • Time and Attendance Software is a category option for buyers focused on attendance and clocking.
  • Gym Staff Scheduling Software is a category option for gym scheduling needs.
  • Nonprofit Payroll Software is a category option for nonprofit payroll needs.
  • Wave is a better match for freelancers who need free invoicing and bookkeeping records, with online card payments priced at 2.9% + $0.60 per transaction, rather than shift-based workforce management.
  • CDM+ is a paid alternative with a $25 a month Essentials plan for one program and one user.
  • PayFWDs uses custom pricing tailored to business needs, so it is an alternative for buyers who prefer a payroll quote based on their operation.
  • Rippling offers a custom-priced platform with products that can be purchased separately, a different model for businesses considering modular workforce software.
  • ADP Workforce Now offers paid payroll and HR plans with custom pricing, including a tier with benefits administration.
  • Employment Hero is another paid workforce option, with custom-priced tiers differentiated by AI video interview volume.
  • RUN Powered by ADP is an alternative for businesses seeking payroll processing, tax filing, direct deposit, employee access, and multi-jurisdiction payroll.
  • Workday Benefits is another paid option to consider.

Verdict

Homebase is a strong choice for small hourly employers that want scheduling, verified timekeeping, and payroll coordination in one operating system. Basic is a practical entry point for a single small location, while paid plans expand employee capacity and administrative tools. Look elsewhere if payroll must be included in the core subscription or if add-on costs make a broad deployment hard to predict.

Alternatives to Homebase

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