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Employment Hero
Employment Hero · Sydney, Australia · founded 2014
What it is
Employment Hero is a paid human resources service from Employment Hero, founded in 2014 and headquartered in Sydney, Australia. It runs on the web and offers iOS and Android apps. Core capabilities include employee records, time-off management, onboarding, performance management and time tracking. There is no free plan. The HR Essentials plan covers leave management, employee records, document management, onboarding and offboarding, policies and compliance tools, plus help centre and chat support. HR Engage adds recruitment, expenses, performance management, learning management and advanced HR to those Essentials functions. HR Elite adds talent development, advanced analytics and reporting, workflows, and advanced customisations, security and integration. Employment Hero also lists Pro 50, Pro 100 and Pro 200 plans organized by AI video interview quantities of 50, 100 and 200 respectively.
For and against
For
- Web, iOS and Android availability
- Employee records and time-off management
- Onboarding and performance management
- HR tiers include compliance and analytics
- Pro plans specify interview volumes
Against
- Paid service with no free plan
The verdict
Employment Hero combines core HR administration with higher-tier recruitment, learning, analytics and workflow functions. Buyers can match the listed HR or interview-volume plan to their needs, but pricing requires further inquiry.
Who it suits
It suits organizations seeking web and mobile HR tools for employee records, leave, onboarding, performance and time tracking. Different plans address core HR administration, broader HR functions or AI video interview volumes.
Plans and prices
Pro 50
50 AI video interviews
Read 20 Sep 2026 · employmenthero.com
Pro 100
100 AI video interviews
Read 20 Sep 2026 · employmenthero.com
Pro 200
200 AI video interviews
Read 20 Sep 2026 · employmenthero.com
HR Essentials
leave management · employee records · document management · onboarding/offboarding
Read 21 Oct 2026 · employmenthero.com
HR Engage
performance reviews · learning/development · engagement surveys · recruitment tools
Read 21 Oct 2026 · employmenthero.com
HR Elite
workflow automation · custom fields · advanced reporting · enhanced people insights
Read 21 Oct 2026 · employmenthero.com
Employment Unlimited
payroll · employee assistance program · priority support · HR advisory
Read 21 Oct 2026 · employmenthero.com
Chat add-on
direct messages · group chats · threads · file/image sharing
Read 21 Oct 2026 · employmenthero.com
Rostering & Time and Attendance add-on
rosters · attendance · shift bidding/swapping · time clocks
Read 21 Oct 2026 · employmenthero.com
On the record
- AI
- Hero AI can answer HR questions, create leave requests, take actions on leave and timesheets, summarize interviews and search workforce information.employmenthero.com · read 21 Oct 2026
- API
- Employment Hero exposes a RESTful JSON API using OAuth 2.0 bearer authentication; access tokens expire after 15 minutes and refresh tokens are supported.developer.employmenthero.com · read 21 Oct 2026
- API limits
- API credentials and the Developer Portal are restricted to Platinum HR, eOS Plus and eOS Unlimited plans; Lite and Standard Plus are excluded.help.employmenthero.com · read 21 Oct 2026
- ATS API
- A separate Careers Page ATS API lets organisations publish new or edited job advertisements on their own websites.developer.employmenthero.com · read 21 Oct 2026
- Company headquarters
- Employment Hero is headquartered in Sydney, New South Wales, Australia.linkedin.com · read 21 Oct 2026
- Company legal name
- Employment Hero Holdings Pty Ltd is identified as the parent company of the Employment Hero group.modernslaveryregister.gov.au · read 21 Oct 2026
- Company size
- LinkedIn lists Employment Hero as a privately held company with 501–1,000 employees.linkedin.com · read 21 Oct 2026
- Documentation
- Developer documentation provides API references, ATS references, authentication guides, a Help Centre and partner guides.developer.employmenthero.com · read 21 Oct 2026
- Employee records
- Yesemploymenthero.com · read 20 Sep 2026
- Funding and owner
- Dealroom records a February 2025 secondary transaction involving KKR and lists earlier backing from SEEK, AirTree, Insight Partners, Salesforce Ventures, OneVentures and TCV.app.dealroom.co · read 21 Oct 2026
- HR features
- The platform includes employee records, organisation charts, staff directories, onboarding workflows, policies, certifications, forms, incident reporting and leave management.employmenthero.com · read 21 Oct 2026
- Integrations
- Official integrations include Xero, MYOB AccountRight Payroll, QuickBooks, Sage Intacct, Microsoft Dynamics Business Central, NetSuite, Google Workspace, Microsoft 365 and Slack.employmenthero.com · read 21 Oct 2026
- Licence
- Employment Hero's developer documentation describes the service as copyrighted with all rights reserved, and no open-source licence is published.developer.employmenthero.com · read 21 Oct 2026
- Limit: customization and integrations
- Reviewers report limited report customization, integration difficulties, occasional payroll inaccuracies and glitches needing manual intervention.getapp.com · read 21 Oct 2026
- Limit: lower-tier features
- TechRadar reports that entry tiers omit expenses, performance reviews and allowances, while workflows, learning and extra support require higher tiers.techradar.com · read 21 Oct 2026
- Limit: mobile app complaints
- Google Play reviewers report login problems, blank screens, clock-out failures and a cluttered app experience.play.google.com · read 21 Oct 2026
- Limit: support responsiveness
- Reviewers repeatedly report slow customer-service responses, difficulty reaching support and reliance on chatbot triage.getapp.com · read 21 Oct 2026
- Mobile app
- Employment Hero Work is available on iOS and Android and combines work administration, wages, savings and employee benefits.help.employmenthero.com · read 21 Oct 2026
