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Alternatives · 2026

The best Glia CoBrowsing alternatives

The rest of Best Customer Service Automation Software, in this site's order: each with what it costs, where it runs and its record score.

1 AndroidiPhone & iPadWeb+2 Free plan Record5.6 Visit
2 AndroidiPhone & iPadWeb+2 Free plan Record5.4 Visit
3
Gupshup

Gupshup suits marketing, performance marketing, commerce and growth, and customer support and CX teams.

WebAPI Free plan Record5.0 Visit
4
Ada

Ada suits organizations seeking AI agents for customer service across voice, messaging and email.

AndroidiPhone & iPadWeb+1 — Record4.2 Visit
5
Capacity

Capacity is aimed at mid-market and enterprise contact centers with roughly 50 to 500 or more agents.

AndroidiPhone & iPadWeb+2 — Record4.2 Visit
6
Zowie

Zowie is positioned for enterprises, including banking, fintech, telecommunications, insurance, retail and commerce, logistics, and healthcare.

AndroidiPhone & iPadWeb+2 — Record4.2 Visit
7
Kore.ai

Kore.ai is aimed at Global 2000 enterprises and teams building agent systems for sectors such as banking, healthcare, insurance, retail, and service…

WebAPISelf-hosted — Record4.0 Visit
8 WebAPI — Record3.9 Visit
9
Hey Support

Hey Support may suit support teams that want an AI service agent across multiple messaging and voice channels, with a human handoff option.

Web $19 a month, billed yearly Record3.8 Visit
10
boost.ai

It suits enterprises automating support across voice and digital channels, especially financial services, insurance, telecommunications, and…

WebAPI — Record3.7 Visit
11
Cognigy

Cognigy.AI is aimed at enterprises building customer-service agents for contact centers across multiple channels.

WebAPISelf-hosted — Record3.7 Visit
12
Decagon

Decagon suits enterprises looking to deploy customer service agents across messaging, email, and voice channels.

WebAPI — Record3.7 Visit
13
Forethought Solve

Solve is aimed at support and customer experience teams scaling routine and complex inquiries.

WebAPI — Record3.7 Visit
14
Teneo

Teneo suits enterprises operating contact centers that need conversational and voice automation.

WebAPISelf-hosted — Record3.7 Visit
15 Web — Record3.6 Visit
16
Maven AGI

Maven AGI is intended for enterprise customer experience teams, including those in regulated environments.

WebAPI — Record3.5 Visit
17
Quiq RCS

Quiq RCS is aimed at large brands and enterprises building customer journeys across messaging channels.

WebAPI — Record3.5 Visit
18 API $25 a month, billed yearly Record3.5 Visit
19 Web $228 a year Record3.2 Visit
20 Web $0.75 a month Record2.7 Visit
21
Atender

Atender may suit service teams seeking AI-supported interactions and routing across several channels, with a human handoff option.

iPhone & iPadWeb — Record2.5 Visit
22 Web — Record2.5 Visit
23 Web — Record2.3 Visit
24 Web — Record2.3 Visit