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Calyx

The company directory lists the registered address as 82 Suite A, James Carter Road, Mildenhall, IP28 7DE, United Kingdom.

What it is

Calyx is clinic management software for UK aesthetic and skin clinics, with tools for bookings, patient records, prescriptions, consent, and payments. A patient profile can bring together clinical notes, consent forms, treatment history, photos, and billing. The calendar checks practitioner, room, and equipment availability, and supports deposits and automated SMS and email reminders. A clinic-branded patient portal supports appointment booking, treatment-history and balance viewing, aftercare guides, and messaging. Optional Calyx Refine tools restructure shorthand clinical notes; the maker says clinicians approve summaries before saving and the tool does not invent details. Listed available integrations include Stripe, Square, Xero, Klarna, and WhatsApp Business. Calyx says it will migrate historical clinical notes, consent forms, patient databases, and future bookings for free. The Free forever plan supports two practitioners and up to 100 patients, with a 1% card transaction fee. Professional is $249 a month and has a 30-day trial requiring a card. Clinic Pro is $499 a month. Calyx is available on Android, iOS, and the web.

For and against

For

  • Patient profiles link notes, consent, history, photos, and billing.
  • Calendar checks practitioner, room, and equipment availability.
  • Branded portal supports booking, aftercare, and clinic messaging.
  • Calyx says historical records and future bookings migrate free.

Against

  • Free plan charges a 1% fee on card payments.
  • Professional costs $249 a month.
  • Professional's 30-day trial requires a card.
  • HIPAA support is listed as unavailable.

The verdict

Calyx brings clinic scheduling, patient records, payments, and patient-facing portal features into one service. Clinics should weigh the free plan’s card fee and the paid-plan costs against their needs.

Who it suits

Calyx is aimed at UK aesthetic and skin clinics managing patient care and appointments. Its free plan is described for solo practitioners and supports up to two practitioners and 100 patients.

Plans and prices

Free forever

Free

2 practitioners · up to 100 patients · calendar and appointments · online booking

Professional

£249a month

up to 8 practitioners · 1 location · 500 Calyx Refine summaries/month · clinical records

Clinic Pro

£499a month

unlimited practitioners · up to 3 locations · analytics · priority support

Founder

£799one-time

Professional tier · one location · migration · priority setup

Founder Pro

£2,499one-time

Clinic Pro tier · up to 3 locations · Patient Marketing Suite · multi-location support

Enterprise

Priced on request

unlimited locations · centralised reporting · dedicated account manager · SLA-backed uptime

Every plan, in full

On the record

AI data handling
The privacy policy says clinical text is shared with the AI provider only when optional AI note tools are used, under zero data retention, and is not used to train its models.usecalyx.app · read 5 Oct 2026
AI notes
Calyx Refine converts shorthand consultation notes into structured text without recording audio and requires clinician approval.usecalyx.app · read 14 Oct 2026
API and extensibility
Zapier and API integrations are listed as planned roadmap items; no public API or SDK documentation is published on the cited pages.usecalyx.app · read 14 Oct 2026
Audience
The free plan is described as being for solo UK aesthetic practitioners and supports up to two practitioners and 100 patients.usecalyx.app · read 5 Oct 2026
Available integrations
Published available integrations are Stripe, Square, Xero, Klarna and WhatsApp Business.usecalyx.app · read 14 Oct 2026
Clinical records
It links clinical notes, consent forms, treatment history, photos and billing in one patient profile.usecalyx.app · read 5 Oct 2026
Company legal name
The maker identifies itself as Calyx Clinical Systems Ltd, company number 17289410.usecalyx.app · read 14 Oct 2026
Company registration date
A company directory record gives Calyx Clinical Systems Ltd a UK registration date of 20 June 2026.jars.lt · read 14 Oct 2026
Compliance
The maker describes its patient records as UK GDPR compliant and its audit trails as CQC-ready.usecalyx.app · read 5 Oct 2026
Compliance position
Calyx says it supports UK GDPR, is ICO-registered as ZC184788 and does not claim HIPAA compliance.usecalyx.app · read 14 Oct 2026
Consent
Treatment-specific digital consent forms are signed before visits and retain timestamps, versions and an audit trail.usecalyx.app · read 14 Oct 2026
Data protection
The privacy policy says patient data is processed under a data processing agreement with access controls, encryption in transit and at rest, and isolation between clinics.usecalyx.app · read 5 Oct 2026
Documentation and support
Official pages provide feature, pricing, FAQ, privacy and GDPR information; Clinic Pro includes priority support and Enterprise names dedicated support.usecalyx.app · read 14 Oct 2026
Founders
Calyx says registered nurse and aesthetic practitioner Kerry Gibson-Harris and software developer Jens built the original tool together.usecalyx.app · read 14 Oct 2026
Independent platform coverage
GetApp lists Web, Android and iPhone/iPad deployment and support options including email/help desk, chat, knowledge base, FAQs and phone support.getapp.com · read 14 Oct 2026
Independent pricing listing
Capterra lists a free plan, £249 Professional pricing and £399 Clinic Pro pricing, with Enterprise quoted; its Clinic Pro figure differs from Calyx's current £499 page.capterra.com · read 14 Oct 2026
Integrations
The integrations page lists Stripe, Square, Xero, Klarna and WhatsApp Business as available; it labels QuickBooks, Google Calendar, Apple Calendar, Calendly, Zapier and others coming soon.usecalyx.app · read 5 Oct 2026
Inventory
Inventory tracking records product usage during treatments and alerts staff when supplies run low.usecalyx.app · read 14 Oct 2026

The review

Calyx is clinic-management software for UK aesthetic and skin practices, with tools for clinical records, scheduling and patient communication. It is best suited to solo practitioners and clinics that want a branded patient portal alongside day-to-day clinic administration. Its free tier lowers the barrier to entry, while paid plans and the lack of HIPAA support make it a less obvious fit for some larger or US-focused practices.

Overview

Calyx brings bookings, prescriptions, consent and payments into a clinic-management system. A patient profile can join clinical notes, consent forms, treatment history, photos and billing, helping staff work from a connected record rather than separate clinical and financial files. Digital forms, inventory tracking and payment processing support the broader clinic workflow.

The calendar checks practitioner, room and equipment availability, and supports deposits and automated SMS and email reminders. That is useful for clinics coordinating treatment rooms or equipment as well as staff. Patients can use a clinic-branded portal to book appointments, review treatment history and balances, read aftercare guides and message the clinic.

Key features

Clinical notes and privacy

Calyx Refine restructures shorthand clinical notes, and a clinician approves each summary before it is saved. The maker says it does not invent details, making clinician review an important part of the workflow rather than an optional final check. AI note tools are optional; when used, clinical text is shared with the AI provider under zero data retention and is not used to train its models.

The privacy policy describes access controls, encryption in transit and at rest, and separation of data between clinics under a data processing agreement. The maker describes patient records as UK GDPR compliant and audit trails as CQC-ready. Those measures support its UK clinic focus, but Calyx does not support HIPAA.

Mobile, integrations and migration

Calyx works on Android, iOS and web. Its mobile access covers schedules, patients, clinical tools, tasks and finances, so staff can use more than appointment information from a phone. Stripe, Square, Xero, Klarna and WhatsApp Business are available integrations; QuickBooks, Google Calendar, Apple Calendar, Calendly and Zapier are marked as coming soon, so clinics that depend on those connections should not assume they are ready.

Calyx says it will migrate historical clinical notes, consent forms, patient databases and future bookings for free. That can reduce the work involved in moving an established clinic, particularly where future appointments are already booked.

Pricing

Calyx uses a freemium model, with a free plan, paid subscriptions and a 30-day trial on Professional. The published plan prices are in USD, despite the product’s UK clinic focus.

PlanPrice and termsWhat it includes
Free foreverfreeUp to 2 practitioners and 100 patients; 1% transaction fee on card payments; no credit card required.
Professional$249 a monthUp to 8 practitioners, 1 location and 500 AI note summaries per month; 30-day free trial, with a card required.
Clinic Pro$499 a month; full payment at signupUnlimited practitioners, up to 3 sites, priority support and up to 10,000 marketing emails per month.
EnterpriseCustom pricing; bespoke billingUnlimited locations, centralised reporting, a named support contact, a dedicated account manager, custom onboarding and staff training.

The free plan is aimed at solo UK aesthetic practitioners and caps use at two practitioners and 100 patients. Its 1% card transaction fee is worth weighing against the subscription cost if card payments are frequent. Professional expands capacity to eight practitioners at one location, but its 500 monthly AI summaries are a quota to consider for clinics that expect heavy use; the trial lasts 30 days and requires a card. Clinic Pro removes the practitioner cap and supports up to three sites, but asks for full payment at signup and its 10,000 monthly marketing emails remain capped. Enterprise suits clinics needing unlimited locations and more structured support, with custom pricing rather than a published monthly amount.

Platforms

Calyx is available on Android, iOS and web. Mobile access covers schedules, patients, clinical tools, tasks and finances, while the web platform provides another route into the same clinic workflow.

Who it's for

Solo UK aesthetic practitioners can start on the free tier if two practitioner seats and 100 patients are enough. Clinics that need a connected patient record, resource-aware scheduling and a branded portal may find the paid plans a better fit as staff or site needs grow. Practices that require HIPAA support should choose a different system.

Pros and cons

  • Connected patient profiles: notes, consent, treatment history, photos and billing sit together, which helps keep clinical and payment context in one record.
  • Patient self-service: the branded portal supports booking, aftercare, messaging and balance review, reducing the need to route every patient task through staff.
  • Free entry tier with a clear cap: two practitioners and 100 patients can suit a solo practice, though card payments carry a 1% transaction fee.
  • Limited integration readiness: several named services, including Google and Apple calendars and QuickBooks, are coming soon rather than available integrations.
  • Paid-plan commitment: Professional costs $249 a month after a 30-day trial, while Clinic Pro costs $499 a month with full payment at signup.
  • No HIPAA support: clinics that need HIPAA support should rule Calyx out.

Alternatives

Consider Nextech if you want a paid product available on iOS, macOS, web and Windows. Symplast is another paid option with Android, iOS, macOS, web and Windows support; its Launch and Growth plans have no published price. For a paid service with a no-cost entry point ruled out, AestheticsPro has no free plan and offers Android, iOS and web access; its Pro-Plus plan is $160 a month for two users, with additional users at $85/mo and some features costing extra.

Boulevard is a paid option with Android, iOS and web apps, and no free plan. Consentz is a paid alternative with an iOS and web presence and a free trial. Clinicminds is paid, has a free trial and supports iOS, macOS, web and Windows; its subscription starts at €160 a month, with a 10% discount on yearly subscriptions. Pabau is a paid option with iOS, web and API access and no free trial; its Solo plan supports one user and unlimited patients, with price depending on location and number of users. PatientNow is a paid alternative with Android, iOS, web, Windows and API support; its Catalyst AI plan uses tailored pricing.

For broader category browsing, see Med Spa Software and Medical Spa Scheduling Software.

Verdict

Calyx is a strong fit for UK aesthetic and skin clinics that want connected records, resource-aware booking and a branded patient portal, with a free tier for small practices to begin. The main reasons to look elsewhere are the paid-plan costs, the free tier’s patient cap and card fee, and the absence of HIPAA support. Choose it when those limits match the clinic’s needs; otherwise, a paid alternative may be a better fit.

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