Symplast

Symplast is a cloud-based EHR and practice management platform built for medical aesthetics practices, including plastic surgery practices and med spas. Its clinical tools include customizable templates, voice-to-text, AI Scribe, ambient listening, e-prescribing, and virtual consultations. A branded patient app supports secure messaging, push notifications, consent forms, photo sharing, virtual consultations, and invoice payments. CRM and Practice Growth Services cover lead capture, automated follow-up, conversion workflows, campaigns, and reporting support. Symplast Payments handles card processing, remote payment links, recurring plans, CareCredit integration, and app payments. Symplast says it can migrate data from other practice systems and provides milestone-based, role-aligned implementation training, with ongoing training included. It describes its patient app and media management as HIPAA-secure or HIPAA-compliant, and says every plan includes access to real-person support within 60 seconds. The platform is listed for Android, iOS, macOS, web, and Windows. Pricing is on request. The standard agreement is one year with monthly payments and a one-time setup fee for implementation and migration.

Symplast brings clinical records, patient engagement, growth workflows, and payments together for aesthetic medicine practices. Practices considering it should request pricing and review the one-year agreement and setup fee.

Symplast is aimed at medical aesthetics practices, including plastic surgery practices and med spas. It may suit teams seeking clinical, patient communication, growth, and payment tools in one platform.

Symplast is an EHR and practice-management platform designed for medical aesthetics. It is best suited to plastic surgery practices and med spas seeking a connected system for clinical work, patient engagement, growth and payments. Its broad scope is appealing, but custom pricing and a one-year standard agreement call for a careful fit check.

Overview

Symplast combines client records, treatment plans, digital forms and inventory tracking with clinical documentation, scheduling, billing and mobile access. That breadth can help aesthetic practices coordinate core workflows in one platform rather than rely on separate tools. Practices outside medical aesthetics should favor software built around their specialty.

Founded by plastic surgeons in 2013, Symplast is headquartered in Fort Lauderdale, Florida. It says every plan includes access to real-person support within 60 seconds. It also provides migration from other practice systems and milestone-based, role-aligned implementation training, with ongoing training included—useful provisions for teams moving established records and processes.

Key features

Clinical and patient workflows

The EHR includes customizable templates, voice-to-text, AI Scribe, ambient listening, e-prescribing and virtual consultations. The branded patient app adds secure messaging, push notifications, consent forms, photo sharing, virtual consultations and invoice payments. Together, these tools address documentation and patient follow-through, though practices should confirm that the clinical setup matches their own workflows.

Growth and payments

CRM and Practice Growth Services cover lead capture, automated follow-up, conversion workflows, campaigns and reporting support. Symplast Payments handles card processing, remote payment links, recurring plans and payments through the patient app. A native CareCredit integration supports financing prequalification and payments. These capabilities may suit practices that want to connect patient acquisition and payment workflows to practice operations; teams with established tools should weigh whether they need that consolidation.

Integrations and security

Symplast says it works with partners across loyalty programs, imaging, marketing, e-prescribing, claims management, labs and financing. Specific integrations are reviewed during a demo, so practices should verify compatibility with the services they rely on before committing. The company describes its patient app and media management as HIPAA-secure or HIPAA-compliant.

Pricing

Symplast is paid software with custom pricing. Its standard agreement is one year, paid monthly, with a one-time setup fee for implementation and migration. The annual commitment and upfront fee make a thorough review of scope and costs important before switching.

• Launch: Custom pricing. Includes EHR, scheduling, communication, billing, mobile access, concierge support and CRM. It covers the core operating toolkit, but does not include the separately named Practice Growth Services.
• Growth: Custom pricing. Includes everything in Launch plus Practice Growth Services, offered in Cruise, Accelerate and Momentum tiers. This is the more relevant option for practices seeking structured growth workflows, though the tier choice and total cost should be clarified.
• Velocity: Custom pricing. This is an invite-only partnership; not every practice qualifies, and the site describes a growth guarantee. It is not a generally available plan for practices simply comparing standard packages.

Platforms

Symplast supports Android, iOS, macOS, web and Windows. That range can accommodate mixed-device teams, while the branded patient app gives patients a mobile channel for communication, forms and payments.

Who it's for

Symplast is built exclusively for medical aesthetics, including plastic surgery practices and med spas. It is a strong fit for teams that want clinical records, patient-facing tools, growth workflows and payments in one system and are prepared to evaluate a paid, one-year commitment. Practices needing a different specialty focus, or unwilling to commit before confirming integrations and costs, should compare alternatives.

Pros and cons

• Pro: Clinical, patient engagement, CRM and payment capabilities sit within one platform, reducing the need to assemble those categories separately.
• Pro: Migration, role-aligned implementation training and ongoing training support a more structured transition for practices changing systems.
• Pro: A native CareCredit connection supports financing prequalification and payments within patient financing workflows.
• Con: Custom pricing and a one-time setup fee make costs harder to assess before a sales conversation.
• Con: The standard one-year agreement is a meaningful commitment for practices that have not yet confirmed fit.
• Con: Specific partner integrations require review during a demo, so compatibility with existing services needs to be checked before purchase.

Alternatives

Carepatron is worth considering when a practice wants a free starting point: its Free plan is free and includes unlimited clients, 1GB storage, 1M AI tokens, 1K tasks and 100 appointments. Its free trial and wider platform list may also suit teams that want to evaluate a freemium option before paying.

PracticeEHR Chiropractic EHR is an alternative for practices seeking software explicitly oriented to chiropractic EHR workflows, with three paid plans that include unlimited patients.

Juvonno offers a paid Launch plan at $5,534 a month, with one concurrent-user license, unlimited appointments, staff profiles and data storage; consider it when those stated capacity terms fit your needs.

PracticeSuite Medical Billing is a paid option for practices focused on medical billing, with custom pricing, modular features and unlimited administrative users.

Crystal Practice Management is another paid practice-management option with custom pricing.

Hint may suit a practice seeking a clinician-and-member model: its Launch plan costs $290 a month for one clinician and unlimited members, with each additional clinician costing 290 USD per month.

ModMed Practice Management is a paid alternative with specialty-specific packages whose features vary by specialty.

RXNT Practice Management is worth considering for a practice prioritizing medical billing, scheduling, claim scrubbing and revenue cycle management; its Practice Management plan is $213 a month per provider.

See also Medical Practice Management, Med Spa Software and Medical Spa Scheduling Software.

Verdict

Symplast is best for plastic surgery practices and med spas that want clinical, patient, growth and payment workflows centered on an aesthetics-focused system. Its main advantage is the breadth of those connected capabilities, backed by migration and training support. Look elsewhere if you need a different specialty focus or cannot justify custom pricing, the setup fee and a one-year agreement before confirming integration fit.