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PatientNow
Englewood, Colorado, United States
What it is
PatientNow is practice management software for aesthetic and wellness practices, combining electronic medical records, scheduling, payments, marketing, photo documentation, and AI automation. Its EMR links patient photos, forms, treatment details, and notes to the patient chart. Patients can book or reschedule online, with automated text and email reminders. AI Scribe drafts clinical notes for providers to review, edit, and sign. The listed plans include digital intake forms, online payments, waitlist management, and recurring appointments; telehealth is included in Amplify. PatientNow serves med spas, plastic surgery, dermatology, weight loss, IV therapy, and wellness clinics. The company says it is HIPAA compliant and that records are encrypted in transit and at rest, with role-based access and audit trails. It also says customers own their patient records and can receive help exporting them. Pricing is tailored to practice size, locations, and needed features, and is available on request. The full program can only be installed on Windows, though its browser-based interfaces can be accessed from any device with a web browser.
For and against
For
- Links photos, forms, treatment details, and notes to charts.
- Patients can book and reschedule online.
- AI Scribe drafts notes for provider review and approval.
- Customers own records and can get export assistance.
Against
- Pricing is available on request.
- Full program installation is limited to Windows.
- Pricing depends on practice size, locations, and features.
The verdict
PatientNow combines clinical records and practice operations with online booking, patient communications, and AI note drafting. Practices should consider its Windows installation requirement and request a quote tailored to their needs.
Who it suits
PatientNow is designed for aesthetic and wellness practices, including med spas, plastic surgery, dermatology, weight loss, IV therapy, and wellness clinics. It may suit practices seeking charting, scheduling, payments, marketing, and patient-facing online tools.
Plans and prices
Amplify
Pricing tailored to your practice · Everything in Standard · Higher user capacity and expanded marketing limits · Advanced booking and deposit workflows
Read 5 Oct 2026 · patientnow.com
Catalyst AI
Pricing tailored to your practice · Everything in Amplify · Enterprise-level capacity and highest marketing limits · AI-powered business insights and analytics
Read 5 Oct 2026 · patientnow.com
Standard
Pricing tailored to your practice · Complete EMR and practice management · Online booking and patient portal · Email and SMS marketing
Read 5 Oct 2026 · patientnow.com
On the record
- AI Scribe
- AI Scribe drafts clinical notes, which providers review, edit, and sign.patientnow.com · read 5 Oct 2026
- Browser access
- The PatientNow, patient portal, and online scheduling interfaces are browser-based and can be accessed from any device with a web browser.patientnow.com · read 5 Oct 2026
- Certification
- PatientNow says it holds Meaningful Use certification.patientnow.com · read 5 Oct 2026
- Clinical records
- The EMR connects photos, forms, treatment details, and notes to the patient chart.patientnow.com · read 5 Oct 2026
- Company history
- PatientNow says it was founded in 2004 to build technology for medical aesthetics and elective care.patientnow.com · read 5 Oct 2026
- Data portability
- PatientNow says customers own their patient records and its team will help export data if they leave.patientnow.com · read 5 Oct 2026
- Integrations
- The integrations page lists vendors including CareCredit, DoseSpot, QuickBooks, Swell, Tippy, and WooCommerce.patientnow.com · read 5 Oct 2026
- Intended users
- PatientNow serves aesthetic and wellness practices including med spas, plastic surgery, dermatology, weight loss, IV therapy, and wellness clinics.patientnow.com · read 5 Oct 2026
- Pricing limits
- The company says pricing is tailored to practice size, locations, and needed features, and confirms package availability in the quote.patientnow.com · read 5 Oct 2026
- Scheduling
- Patients can book and reschedule online, and automated text and email reminders help reduce no-shows.patientnow.com · read 5 Oct 2026
- Security
- PatientNow says it is HIPAA compliant and that records are encrypted in transit and at rest, with role-based access and audit trails.patientnow.com · read 5 Oct 2026
- Support
- Every practice gets access to a U.S.-based support team, onboarding, training resources, and a knowledge base.patientnow.com · read 5 Oct 2026
- What it does
- PatientNow is all-in-one aesthetic practice management software combining EMR, scheduling, payments, marketing, photo documentation, and AI automation.patientnow.com · read 5 Oct 2026
- Windows requirement
- The technical requirements page says the full PatientNow program can only be installed on Windows.patientnow.com · read 5 Oct 2026
