Pabau
Skopje, North Macedonia
What it is
Pabau is a practice management platform for healthcare professionals that brings clinical care, business operations, and patient engagement together. It supports structured clinical notes, prescriptions, lab requests and results, and securely shared patient records. Patients can use a portal to book or reschedule, complete digital forms and consent, and pay deposits or invoices; a waitlist can fill cancelled slots automatically. Practice tools include staff rotas, commissions, timesheets, inventory, reporting, memberships, packages, email and SMS campaigns, and loyalty and referral programs. AI tools can produce structured notes from consultations, check prescription safety against patient records, and draft clinical letters. Pabau integrates with 30+ tools and offers an open API, Zapier, and Make workflows. It is browser-based and has an iOS app; Pabau GO requires iOS 17 or later. Pricing starts at $62/user/mo, with no free plan or trial. New customers receive managed onboarding and data migration, and live support is described as available 24 hours a day.
For and against
For
- Waitlist can fill cancelled slots automatically.
- AI tools can draft notes and clinical letters.
- Integrates with 30+ tools.
- Includes managed onboarding and data migration.
- Offers live support 24 hours a day.
Against
- No free plan or free trial.
- Pabau GO requires iOS 17 or later.
- Pricing depends on location and number of users.
The verdict
Pabau combines clinical workflows, patient-facing tools, and practice operations. Its paid entry price is listed, while plan pricing depends on location and user count.
Who it suits
Pabau suits healthcare practices that want clinical records, patient bookings, payments, and business operations in one platform. Its browser access and iOS app support teams and patients using those listed channels.
Plans and prices
Enterprise
16+ users · unlimited patients · multi-location supported
Read 4 Oct 2026 · pabau.com
Group
6–15 users · unlimited patients
Read 4 Oct 2026 · pabau.com
Medium
4–5 users · unlimited patients
Read 4 Oct 2026 · pabau.com
Solo
1 user · unlimited patients
Read 4 Oct 2026 · pabau.com
Team
2–3 users · unlimited patients
Read 4 Oct 2026 · pabau.com
On the record
- AI features
- Its AI tools generate structured clinical notes from consultations, run prescription safety checks against patient records, and draft clinical letters from those records.pabau.com · read 4 Oct 2026
- API and automation
- The open API supports reading and writing appointments, patient records, invoices, and clinical forms, and Pabau also supports Zapier and Make workflows.pabau.com · read 4 Oct 2026
- Business tools
- Pabau includes staff rotas, commissions, timesheets, inventory, reporting, memberships, packages, email and SMS campaigns, and loyalty and referral programs.pabau.com · read 4 Oct 2026
- Clinical records
- The platform supports structured clinical notes, prescriptions, lab requests and results, and securely shared patient records.pabau.com · read 4 Oct 2026
- HIPAA support
- Pabau offers a HIPAA compliance support toggle and security tools, while stating that the software alone does not make a business HIPAA compliant.pabau.com · read 4 Oct 2026
- Hosting
- Pabau says application data is hosted on DigitalOcean, with its primary production environment in London and another region in Singapore for APAC customers; patient files are stored on AWS in London.pabau.com · read 4 Oct 2026
- Integrations
- Pabau says it integrates with 30+ tools, including Stripe, Xero, Google Calendar, Outlook, Zoom, HubSpot, Salesforce, Slack, and Reserve with Google.pabau.com · read 4 Oct 2026
- Platform access
- Pabau is browser-based and has an iOS app; Pabau GO requires iOS 17 or later.pabau.com · read 4 Oct 2026
- Purpose
- Pabau is an all-in-one practice management platform for healthcare professionals, bringing clinical care, business operations, and patient engagement together.pabau.com · read 4 Oct 2026
- Scheduling and payments
- Patients can book and reschedule through a portal, complete digital forms and consent, and pay deposits and invoices; a waitlist can fill cancelled slots automatically.pabau.com · read 4 Oct 2026
- Security
- Pabau states that data at rest is encrypted with LUKS and AES-256, data in transit uses TLS 1.2 or higher, and backups are performed daily and retained for six months.pabau.com · read 4 Oct 2026
- Support and onboarding
- New customers receive managed onboarding and data migration, and Pabau describes free live support 24 hours a day, help articles, and on-demand training videos.pabau.com · read 4 Oct 2026
