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Ranked on the record · 25 apps

Best Enterprise AI Chatbots Software 2026

Every product here is ranked by Samsung Mobile US Press's record score: what its maker publishes about it, where it runs (Android first), whether it is free to try, and how recently the facts were read.

01

Lex suits teams building voice or chat assistants for self-service, information, transactions, productivity, or device control.

Free plan AndroidiPhone & iPadWebAPI
Record5.7 Visit site The record
03

IBM watsonx Assistant

It suits organizations that need branded conversational assistants with knowledge search, multiple messaging channels, and live-agent escalation.

WebAPISelf-hosted
Record5.3 Visit
04

Botpress

Botpress may suit teams building AI agents for customer support or other workflows, especially those needing visual flow design, knowledge grounding or integrations.

WebAPI
Record5.0 Visit
05

Haptik

Haptik suits enterprises in retail, e-commerce, fintech, and other industries that need conversational agents across customer service, sales, bookings, or lead…

AndroidiPhone & iPadWeb+1
Record4.2 Visit
6
Moveworks

It suits organizations seeking enterprise search and task automation across business systems.

AndroidiPhone & iPadWeb+2 — Record4.2 Visit
7
SentiOne Listen
Web $199 a month Record4.2 Visit
8
Kore.ai

Kore.ai is aimed at Global 2000 enterprises and teams building agent systems for sectors such as banking, healthcare, insurance, retail, and service operations.

WebAPISelf-hosted — Record4.0 Visit
9
Rasa
Web Free plan Record3.8 Visit
10
boost.ai

It suits enterprises automating support across voice and digital channels, especially financial services, insurance, telecommunications, and public-sector organizations.

WebAPI — Record3.7 Visit
11
Cognigy

Cognigy.AI is aimed at enterprises building customer-service agents for contact centers across multiple channels.

WebAPISelf-hosted — Record3.7 Visit
12
Decagon

Decagon suits enterprises looking to deploy customer service agents across messaging, email, and voice channels.

WebAPI — Record3.7 Visit
13
Druid AI Agent Builder
WebAPISelf-hosted — Record3.7 Visit
14
Teneo

Teneo suits enterprises operating contact centers that need conversational and voice automation.

WebAPISelf-hosted — Record3.7 Visit
15
Oracle Digital Assistant
AndroidiPhone & iPadWeb — Record3.6 Visit
16
Parloa

It is aimed at customer-centric enterprises, especially healthcare, insurance, retail, travel and hospitality, and utilities.

WebAPI — Record3.6 Visit
17
PolyAI
WebAPI — Record3.6 Visit
18
Sierra
Web — Record3.6 Visit
19
Netomi
— Record3.5 Visit
20
Quiq RCS

Quiq RCS is aimed at large brands and enterprises building customer journeys across messaging channels.

WebAPI — Record3.5 Visit
21
Mahindra MAiNA
Web — Record2.5 Visit
22
Aisera AI Service Desk
Web — Record2.3 Visit
23
Aivo AgentBot
Web — Record2.3 Visit
24
Leena AI Employee Engagement
Web — Record2.3 Visit
25
OpenAI Presence
Web — Record2.3 Visit

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