Zoho CRM
by Zoho CRMZoho CRM is suited to sales teams that need lead management, follow-up automation, and performance measurement.
Free plan Free trial From $14 a month, billed yearly AndroidiPhone & iPadWebAPI
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Best Genesys AppFoundry Marketplace 2026
Facts read 24 Sep 2026 – 15 Oct 2026
Genesys AppFoundry Marketplace tools support contact-center work connected to Genesys products. This list helps you compare app type, Genesys edition, deployment model and install method before you choose a tool.
The standings: top 10
| Name | In a line | Record score | Try it free | Runs on | Facts read |
|---|---|---|---|---|---|
| 01 Zoho CRM | Zoho CRM is suited to sales teams that need lead management, follow-up automation, and performance measurement. | 5.9 | Free plan | Android, iPhone & iPad, Web, API | 28 Sep 2026 |
| 02 Amazon Lex | Lex suits teams building voice or chat assistants for self-service, information, transactions, productivity, or device control. | 5.7 | Free plan | Android, iPhone & iPad, Web, API | 3 Oct 2026 |
| 03 Dubber | Dubber is intended for communication service providers, governments, and enterprises that need to capture, review, or analyze communications. | 5.2 | Free trial | Android, iPhone & iPad, Web, API | 15 Oct 2026 |
| 04 MiaRec | It suits contact centers, AI-adopting teams, and leaders who need conversation-level and organization-level customer insight. | 5.0 | Free trial | Web, Windows, Linux, API | 15 Oct 2026 |
| 05 Verint Workforce Management | It suits workforce analysts and organizations managing contact center, back-office, branch, or store teams. | 4.2 | — | Android, iPhone & iPad, Web, API | 3 Oct 2026 |
| 06 Kore.ai | Kore.ai is aimed at Global 2000 enterprises and teams building agent systems for sectors such as banking, healthcare, insurance, retail, and service operations. | 3.9 | Free trial | Web, API, Self-hosted | 7 Oct 2026 |
| 07 Tray.ai | 3.9 | Free trial | Web, API | 4 Oct 2026 | |
| 08 boost.ai | It suits enterprises automating support across voice and digital channels, especially financial services, insurance, telecommunications, and public-sector organizations. | 3.7 | — | Web, API | 8 Oct 2026 |
| 09 Cognigy | Cognigy.AI is aimed at enterprises building customer-service agents for contact centers across multiple channels. | 3.6 | — | Web, API, Self-hosted | 7 Oct 2026 |
| 10 Calabrio ONE for Genesys Cloud | 2.3 | — | Web, Windows | 24 Sep 2026 |
The page orders releases with the newest first and uses figures published by the makers. It does not score the tools. Compare pricing model, paid-from price, free plan and free trial details as those fields change.
02
Amazon Lex
Lex suits teams building voice or chat assistants for self-service, information, transactions, productivity, or device control.
AndroidiPhone & iPadWeb+1 Record5.7 Visit
03
Dubber
Dubber is intended for communication service providers, governments, and enterprises that need to capture, review, or analyze communications.
AndroidiPhone & iPadWeb+1 Record5.2 Visit
04
MiaRec
It suits contact centers, AI-adopting teams, and leaders who need conversation-level and organization-level customer insight.
WebWindowsLinux+2 Record5.0 Visit
05
Verint Workforce Management
It suits workforce analysts and organizations managing contact center, back-office, branch, or store teams.
AndroidiPhone & iPadWeb+1 Record4.2 Visit
6
Kore.ai
WebAPISelf-hosted — Record3.9 Visit Kore.ai is aimed at Global 2000 enterprises and teams building agent systems for sectors such as banking, healthcare, insurance, retail, and service operations.
8
boost.ai
WebAPI — Record3.7 Visit It suits enterprises automating support across voice and digital channels, especially financial services, insurance, telecommunications, and public-sector organizations.
Before you choose
Check the price model
Compare the pricing model and the published paid-from figure. Amazon Lex lists a paid model from $0.00, while MiaRec lists a paid model from $25 per user per month.
A pricing-on-request note means you need a quote before comparing the cost with a listed figure.
Look for a free way to start
A free plan can let you begin without a paid subscription. Amazon Lex lists a free plan, while AudioCodes VoiceAI Connect for Genesys Cloud does not.
A free trial is a separate offer. Dubber lists a free trial, so check trial terms before moving to a paid plan.
Match the platform
Check where an app runs before you plan deployment. Listed platforms include web, API, iOS, Android, self-hosted and Windows.
Calabrio ONE for Genesys Cloud lists web and Windows. Genesys Cloud for Salesforce lists web.
Confirm fit with Genesys
Use the Genesys edition and app type fields to match the tool with your Genesys setup. Review the deployment model and install method for the way your team operates.
If you need a specific platform or installation path, confirm that field before purchase.
Questions
Do tools in this marketplace offer free plans?
A free plan is offered by items on the list. Amazon Lex lists a free plan, while AudioCodes VoiceAI Connect for Genesys Cloud lists no free plan.
Can I try a tool before paying?
A free trial is offered by items on the list. Dubber lists a free trial. Check the listing for the trial terms.
Which platforms can these tools run on?
Listed platforms include web, API, iOS, Android, self-hosted and Windows. Platform availability differs by item.
How are prices shown?
Listings can show a paid-from figure or pricing on request. Examples include $0.00 for Amazon Lex, $0.02 for AudioCodes and $25 per user per month for MiaRec.
What Genesys details should I compare?
Compare Genesys edition, app type, deployment model and install method, along with pricing model, free plan and free trial.
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