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Best USU IT Service Management Alternatives in 2026

Updated

20 apps from CMDB software ranked against USU IT Service Management on the same published basis.

  1. 1
    BeaverFlow CMDB Free trial AndroidapiiOSLinuxself-hosted $24/mo8.7
    USU IT Service Management vs BeaverFlow CMDB
  2. 2
    Hornbill CMDB AndroidiOSWeb 8.4
    USU IT Service Management vs Hornbill CMDB
  3. 3
    GLPI Free trial AndroidapiLinuxMacself-hosted €19/mo7.9
    USU IT Service Management vs GLPI
  4. 4
    SolarWinds Service Desk Free trial AndroidapiiOSWeb $39/mo7.7
    USU IT Service Management vs SolarWinds Service Desk
  5. 5
    Jira Free plan AndroidapiiOSLinuxself-hosted $7.91/mo7.7
    USU IT Service Management vs Jira
  6. 6
    ManageEngine ServiceDesk Plus AndroidiOSLinuxMacWeb $13/mo7.6
    USU IT Service Management vs ManageEngine ServiceDesk Plus
  7. 7
    CMDBuild Free plan apiLinuxMacself-hostedWeb Free7.5
    USU IT Service Management vs CMDBuild
  8. 8
    BlueKing CMDB Free plan apiLinuxMacself-hostedWeb Free7.5
    USU IT Service Management vs BlueKing CMDB
  9. 9
    TOPdesk Free trial AndroidapiiOSself-hostedWeb £51/mo7.5
    USU IT Service Management vs TOPdesk
  10. 10
    OpenText Universal Discovery and CMDB Linuxself-hostedWebWin 7.4
    USU IT Service Management vs OpenText Universal Discovery and CMDB
  11. 11
    SysAid Free trial AndroidapiiOSself-hostedWeb $89/mo7.4
    USU IT Service Management vs SysAid
  12. 12
    Happy CMDB apiself-hostedWeb 7.3
    USU IT Service Management vs Happy CMDB
  13. 13
    OpenText Service Management AndroidiOSWeb 7.3
    USU IT Service Management vs OpenText Service Management
  14. 14
    Freshservice Free trial AndroidapiiOSWeb $19/mo7.3
    USU IT Service Management vs Freshservice
  15. 15
    ServiceNow CMDB Web 7.1
    USU IT Service Management vs ServiceNow CMDB
  16. 16
    Ivanti Neurons CMDB apiWeb 7.1
    USU IT Service Management vs Ivanti Neurons CMDB
  17. 17
    Alloy Navigator Free trial AndroidapiiOSself-hostedWeb $19/mo7.1
    USU IT Service Management vs Alloy Navigator
  18. 18
    i-doit Free trial apiLinuxself-hostedWebWin 6.9
    USU IT Service Management vs i-doit
  19. 19
    Octopus ITSM AndroidapiiOSWebWin $95/mo6.8
    USU IT Service Management vs Octopus ITSM
  20. 20
    Device42 WebWinMacLinux 6.6
    USU IT Service Management vs Device42

USU IT Service Management alternatives compared

#AppScoreFree planFromRuns on
1BeaverFlow CMDB8.7No$24/moAndroid, API, iOS, Linux, self-hosted, Web, Windows
2Hornbill CMDB8.4No—Android, iOS, Web
3GLPI7.9No€19/moAndroid, API, Linux, Mac, self-hosted, Web, Windows
4SolarWinds Service Desk7.7No$39/moAndroid, API, iOS, Web
5Jira7.7Free plan$7.91/moAndroid, API, iOS, Linux, self-hosted, Web, Windows
6ManageEngine ServiceDesk Plus7.6No$13/moAndroid, iOS, Linux, Mac, Web, Windows
7CMDBuild7.5Free planFreeAPI, Linux, Mac, self-hosted, Web, Windows
8BlueKing CMDB7.5Free planFreeAPI, Linux, Mac, self-hosted, Web, Windows
9TOPdesk7.5No£51/moAndroid, API, iOS, self-hosted, Web
10OpenText Universal Discovery and CMDB7.4No—Linux, self-hosted, Web, Windows
11SysAid7.4No$89/moAndroid, API, iOS, self-hosted, Web
12Happy CMDB7.3No—API, self-hosted, Web
13OpenText Service Management7.3No—Android, iOS, Web
14Freshservice7.3No$19/moAndroid, API, iOS, Web
15ServiceNow CMDB7.1No—Web
16Ivanti Neurons CMDB7.1No—API, Web
17Alloy Navigator7.1No$19/moAndroid, API, iOS, self-hosted, Web, Windows
18i-doit6.9No—API, Linux, self-hosted, Web, Windows
19Octopus ITSM6.8No$95/moAndroid, API, iOS, Web, Windows
20Device426.6No—Web, Windows, Mac, Linux
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Questions about USU IT Service Management alternatives

What is the best alternative to USU IT Service Management?

BeaverFlow CMDB, number 1 in CMDB software with a score of 8.7 out of 10. The others here: Hornbill CMDB, GLPI, SolarWinds Service Desk and 16 more.

What is the best free alternative to USU IT Service Management?

Jira is the best-ranked alternative with a free plan. 3 of the 20 alternatives here publish a free plan on their own pricing pages.

How are these alternatives ranked?

Ranked mobile-first: a phone app alongside the web or desktop product, a free tier and the depth of its documentation.