TM3
Belfast, United Kingdom
What it is
TM3 is clinic management software for healthcare practitioners, available on the web and Windows. Its booking portal lets patients choose an appointment type, location, practitioner, and time. Clinics can set booking windows, limit future portal bookings, and configure online registration as provisional until staff verify, link, or remove a record. Telehealth supports virtual consultations over a secure internet connection; consultations are not recorded or stored. Zoom can be linked for telehealth appointments and classes, with one practitioner-to-one Zoom-user pairing. Automations can create follow-up tasks or communications after cancellations and missed appointments, and trigger post-discharge forms and treatment reviews. The listed automation rates are £0.05 ex VAT, €0.06, or $A$0.10 ex GST per action. TM3 also offers treatment notes, appointment reminders, insurance billing, multi-location management, and reports.
For and against
For
- Online patient booking portal
- Secure telehealth consultations
- Automations for follow-up and reviews
- Multi-location dashboard
- Reports cover revenue and outcomes
Against
- Online booking has no API or website integration
- Active practitioners require account licences
- Pay-as-you-go practitioners charged £1 per appointment
- SMS costs 8.5p excluding VAT in the UK
The verdict
TM3 combines scheduling, records, telehealth, automation, and multi-location administration for clinics. Teams should account for practitioner licensing, messaging charges, and the booking portal’s integration limit.
Who it suits
It suits healthcare, physical therapy, fitness, talk-therapy, and hospital teams managing appointments, patient records, communications, and payments. Mobile, tablet, and laptop access supports practitioners working across locations.
On the record
- Automation
- TM3 automations can create follow-up tasks or communications after cancellations and missed appointments, and trigger feedback forms after discharge.help.tm3app.com · read 9 Oct 2026
- Automation price
- The help article lists automation at £0.05 ex VAT, €0.06, and $0.10 AUD ex GST per action.help.tm3app.com · read 8 Oct 2026
- Automation pricing
- The help article states that automations cost £0.05 ex VAT, €0.06, or $0.10 AUD ex GST per action.help.tm3app.com · read 9 Oct 2026
- Backups
- The hosted service terms state that Blue Zinc performs daily backups to a secure server area and copies them to a secure off-site location.signup.tm3app.com · read 9 Oct 2026
- Booking limits
- Clinics can set a maximum number of future portal bookings per patient and restrict how far ahead patients can book; the article gives five bookings and 21 days as examples/defaults.help.tm3app.com · read 8 Oct 2026
- Client access
- Users can access client details, schedules, communications and payments on a laptop, tablet or mobile.tm3app.com · read 9 Oct 2026
- Company
- The Telehealth terms identify Blue Zinc IT Ltd as the provider and give its registered office as Dill House, Unit 4C, Castlereagh Business Park, 478 Castlereagh Road, Belfast, BT5 6BQ.signup.tm3app.com · read 8 Oct 2026
- Data protection
- The software licence terms identify the customer as data controller and Blue Zinc as data processor for personal data.signup.tm3app.com · read 8 Oct 2026
- Industries
- TM3 lists physical therapy and healthcare, fitness studios and gyms, talk therapy, and hospitals and large clinics as industries it serves.tm3app.com · read 9 Oct 2026
- Maker
- TM3’s business management page identifies Blue Zinc IT in its copyright notice.tm3app.com · read 9 Oct 2026
- Messaging
- The text messaging terms say UK SMS costs 8.5p excluding VAT per message, while some non-UK or Irish destinations may cost more and some countries are unsupported.signup.tm3app.com · read 8 Oct 2026
- Multiple locations
- Its multi-location dashboard lets businesses manage services, clients, staff, finances and activities across locations from one login.tm3app.com · read 9 Oct 2026
- Online booking
- The patient booking portal lets clinics configure online registration, SMS notifications, available services, and booking windows.help.tm3app.com · read 9 Oct 2026
- Online booking API
- The online bookings FAQ says there is no API or website integration for that booking service, so patients leave the clinic’s site to book.help.tm3app.com · read 8 Oct 2026
- Online bookings
- Patients can choose an appointment type, location, practitioner and time through the online booking portal.help.tm3app.com · read 8 Oct 2026
- Patient records
- Clinics can configure online registrations as provisional so staff can verify, link to an existing record or remove them.help.tm3app.com · read 8 Oct 2026
- Practitioner licensing
- The help article says active practitioners require an available account licence; pay-as-you-go practitioners are charged £1 ex VAT per appointment in their diary.help.tm3app.com · read 8 Oct 2026
- Product
- TM3 describes itself as practice management software for managing business operations and client services.tm3app.com · read 9 Oct 2026
