Cliniko
Cliniko · Melbourne, Australia · founded 2011
What it is
Cliniko is practice management software for clinics and allied health practitioners. It combines appointment scheduling, treatment notes, invoicing, payments, expenses, taxes, reporting, and business management tools. Its calendar supports online bookings, repeat appointments, and flexible views. Treatment notes are customizable, searchable, stored in the cloud, and accessible from any device; files can be attached to patient records. Cliniko lists 99 connected apps, most developed by third parties, with Xero and Mailchimp among the examples. It also provides a REST API that returns JSON over HTTPS. There is no native mobile app, but the service can be opened in a mobile browser on phones and tablets. Cliniko says data is encrypted in transit and at rest, backed up daily, and monitored around the clock. Plans start at $45 a month for one practitioner, with unlimited admin and reception users, locations, file storage, and patients. A 30-day trial is available. SMS credits cost 10¢ per message, and connected apps may have separate fees.
For and against
For
- Calendar supports online bookings and repeat appointments.
- Searchable treatment notes are available from any device.
- Includes invoices, payments, expenses, taxes, and reporting.
- Offers a REST API over HTTPS.
- 30-day trial is available.
Against
- No native mobile app.
- No free plan.
- SMS credits cost 10¢ per message.
- Connected apps may charge separate fees.
The verdict
Cliniko brings core practice-management tools together and offers mobile-browser access rather than a native app. The one-practitioner plan is $45 a month, and users should account for possible SMS and connected-app charges.
Who it suits
Cliniko suits clinics and allied health practices that need scheduling, patient records, billing, and reporting in one system. Its mobile-browser access and API may also suit practices that need access beyond a desktop.
Plans and prices
1 practitioner
1 practitioner · unlimited admin and reception users · unlimited locations, file storage, and patients
Read 29 Sep 2026 · cliniko.com
2 to 5 practitioners
2 to 5 practitioners · unlimited admin and reception users · unlimited locations, file storage, and patients
Read 29 Sep 2026 · cliniko.com
6 to 8 practitioners
6 to 8 practitioners · unlimited admin and reception users · unlimited locations, file storage, and patients
Read 29 Sep 2026 · cliniko.com
9 to 12 practitioners
9 to 12 practitioners · unlimited admin and reception users · unlimited locations, file storage, and patients
Read 29 Sep 2026 · cliniko.com
13 to 25 practitioners
13 to 25 practitioners · unlimited admin and reception users · unlimited locations, file storage, and patients
Read 29 Sep 2026 · cliniko.com
26 to 200 practitioners
26 to 200 practitioners · unlimited admin and reception users · unlimited locations, file storage, and patients
Read 29 Sep 2026 · cliniko.com
On the record
- API
- Cliniko offers a REST API that returns JSON and is served over HTTPS.docs.api.cliniko.com · read 29 Sep 2026
- Company history
- Cliniko says it was founded in Melbourne, Australia, in 2011.cliniko.com · read 29 Sep 2026
- Connected apps
- Cliniko lists 99 connected apps, and its site says most were developed by third parties; examples include Xero and Mailchimp.cliniko.com · read 29 Sep 2026
- Core features
- It provides appointment scheduling, treatment notes, invoices, payments, expenses, taxes, reporting, and business management tools.cliniko.com · read 29 Sep 2026
- Data location
- New accounts are stored in Australia, the UK, Canada, or Ireland depending on account location, while accounts elsewhere are stored in Australia.cliniko.com · read 29 Sep 2026
- Health records
- Treatment notes are customizable, stored in the cloud, searchable, and accessible on any device; users can attach files to patient records.cliniko.com · read 29 Sep 2026
- Mobile access
- Cliniko has no native app, but it is mobile-friendly and can be accessed in a mobile browser on phones and tablets.cliniko.com · read 29 Sep 2026
- Online bookings
- The appointment calendar supports online bookings, repeat appointments, and flexible views.cliniko.com · read 29 Sep 2026
- Pricing limits
- SMS credits cost 10¢ per message, and third-party connected apps may charge their own fees.cliniko.com · read 29 Sep 2026
- Privacy compliance
- Cliniko states it meets or exceeds the Australian Privacy Principles, GDPR, PIPEDA, and HIPAA requirements.cliniko.com · read 29 Sep 2026
- Purpose
- Cliniko is practice management software for clinics and allied health practitioners.cliniko.com · read 29 Sep 2026
- Security
- Cliniko says data is encrypted in transit and at rest, backed up daily, and monitored around the clock.cliniko.com · read 29 Sep 2026
- Support
- Cliniko says all customers receive free online chat and email support from a round-the-clock team.cliniko.com · read 29 Sep 2026
