HENO
Orlando, Florida, United States
What it is
HENO combines scheduling, documentation, billing, patient communication, marketing, and AI-powered notes for therapy clinics. Its AI Scribe turns patient conversations into structured SOAP notes for evaluations, daily notes, progress notes, and discharges, with up to 100 minutes of recording. Additional AI tools can process paper EOBs for payment details, adjust note style, and draft editable patient goals from evaluation information and visit transcripts. Clinical tools include custom templates, digital intake, scored outcome measures, physician Plan of Care e-signatures, home exercise programs, and reusable documentation shortcuts. Billing includes eligibility verification, e-claims, ERA payments, claims follow-up alerts, and claims-based MIPS reporting. HENO integrates with Office Ally, FOTO, and Doxy.me; using Doxy.me through HENO has no added fees. The cloud-based service runs in a browser and is accessible on computers, tablets, and phones, including Android and Apple devices. It targets PT, OT, speech, and chiropractic practices, while customizable templates may suit others. HENO says it does not currently offer lab integrations or e-prescriptions. Growth is listed at $149 a month per provider; no free plan is offered.
For and against
For
- AI Scribe supports several note types
- Includes insurance eligibility checks and e-claims
- Works in a browser across computers, tablets, and phones
- Doxy.me use through HENO has no added fees
Against
- No free plan
- No lab integrations currently
- No e-prescriptions currently
The verdict
HENO brings clinical documentation and billing workflows together, with AI tools and integrations for therapy practices. Physicians should note the stated absence of lab integrations and e-prescriptions.
Who it suits
HENO is aimed at PT, OT, speech, and chiropractic practices seeking clinic operations and documentation tools in one platform. Its customizable templates may also suit other practice types.
Plans and prices
RCM
Combine with any subscription · Billing Services, RCM, & Clearinghouse · 2 Year Contract
Read 5 Oct 2026 · heno.io
Growth
Documentation · Billing Software & Clearinghouse · 1 Year Contract · Kiosk +75/therapist
Read 5 Oct 2026 · heno.io
Established
Everything in Growth · HEP · Digital fax (400 free pages/therapist) · General Store & Patient Portal
Read 5 Oct 2026 · heno.io
Unlimited
Everything in Established · RTM · Front-desk patient kiosk · Dedicated Account Manager
Read 5 Oct 2026 · heno.io
On the record
- Access
- HENO is cloud-based and runs in a browser; the company says it can be accessed from Mac and Windows computers, iPads, Android tablets, iPhones, and Android phones.heno.io · read 5 Oct 2026
- AI documentation
- AI Scribe converts patient conversations into structured SOAP notes for evaluations, daily notes, progress notes, and discharges, with up to 100 minutes of recording.heno.io · read 5 Oct 2026
- AI features
- Its AI tools can scan paper EOBs and apply payment details, tailor note style through an AI Assistant, and generate editable patient goals from evaluation data and visit transcripts.heno.io · read 5 Oct 2026
- Billing
- Billing features include insurance eligibility verification, e-claims, ERA payments, claims follow-up alerts, and claims-based MIPS reporting.heno.io · read 5 Oct 2026
- Clinical features
- The EMR supports custom templates, digital intake, automatically scored outcome measures, physician Plan of Care e-signatures, HEP, and reusable documentation shortcuts.heno.io · read 5 Oct 2026
- Integrations
- HENO states that it integrates with Office Ally to send and receive insurance claims, FOTO for certified registry support, and Doxy.me for telehealth; Doxy.me use through HENO has no added fees.heno.io · read 5 Oct 2026
- Notable limits
- HENO says it does not currently offer lab integrations or e-prescriptions, which it identifies as a limitation for physicians.heno.io · read 5 Oct 2026
- Product
- HENO combines scheduling, documentation, billing, patient communication, marketing, and AI-powered notes for therapy clinics in one platform.heno.io · read 5 Oct 2026
- Security
- HENO says its servers are hosted in a HIPAA-compliant data center, communications use SSL, and its Oracle database uses Transparent Data Encryption for data at rest.heno.io · read 5 Oct 2026
- Support and onboarding
- HENO advertises training and onboarding assistance for startup clinics, and its Unlimited plan includes a dedicated account manager.heno.io · read 5 Oct 2026
- Who it serves
- HENO is aimed at PT, OT, speech, and chiropractic practices, and says customizable templates let many other practice types use it.heno.io · read 5 Oct 2026
