SRVO

SRVO is a computerized maintenance management system for teams organizing work orders, preventive maintenance, assets, inspections, vendors and reporting. It is intended for property managers, facilities teams, field-service trades, schools and nonprofits, and is available on web, Android and iOS. Work orders can include status, priority, assignment, checklists, photos, time, parts and an activity timeline. Recurring maintenance schedules create work orders automatically, while AI can suggest asset plans, tidy requests, estimate repair cost and severity from photos, scan receipts and nameplates, and fill asset specifications. Field workers can use the installable mobile app for directions, photo capture and clock-in. An optional Property Management add-on covers tenants, leases, rent roll, owner statements, finance and portals. The free Maintain plan is free for one site, 15 assets and two users. Plus is C$49 a month; Pro is C$129 a month. QuickBooks Online can receive journal entries from SRVO.

SRVO brings maintenance work orders, assets and preventive schedules together, with mobile field tools and optional property-management features. Compare the free plan's site, asset and user limits with the paid tiers before selecting a plan.

SRVO suits maintenance teams at properties, facilities, schools and nonprofits, as well as field-service trades. Its mobile workflow and recurring work orders may fit teams coordinating work across sites.

SRVO is a computerized maintenance management system (CMMS) for teams responsible for buildings, equipment and field repairs. It is best suited to property managers, facilities teams and trades that want routine maintenance and incoming work coordinated in one place. Smaller teams can start free, but expanding beyond a single site or a handful of users means moving to a paid tier.

Overview

SRVO brings work orders, preventive maintenance, asset records, inspections, vendors and reporting into one system. That makes it a practical option for organizations that need to connect planned upkeep with reactive jobs, rather than manage them as separate processes. Property-management tools—including tenants, leases, rent rolls, owner statements, finance and portals—are an optional add-on, so they should not be mistaken for part of the core maintenance package.

Work orders can track status, priority, assignment, mentions, checklists, photos, time and parts, alongside an activity timeline. This gives coordinators a useful record of a job from assignment through progress updates. Maintain's two-user cap, however, makes it a starting point for a small operation, not a tier for a larger team sharing the workload.

Key features

Planned maintenance and field work

Recurring preventive-maintenance schedules automatically create work orders, turning planned servicing into actionable jobs. AI can suggest asset maintenance plans, clean up requests, estimate repair cost and severity from photos, scan receipts and nameplates, and fill in asset specifications. These features can help reduce administrative work, though AI assistance begins with Plus; advanced AI is reserved for Pro.

The installable mobile app supports field workflows including directions, photo capture and clock-in. That makes SRVO relevant to technicians working away from a desk, while the plan chosen determines whether features such as time clock are included.

Integrations, privacy and support

QuickBooks Online can receive journal entries from SRVO, a useful connection for teams tying maintenance activity to accounting. Zapier and Xero are coming soon, rather than current integrations. SRVO says it follows PIPEDA and applicable provincial privacy laws, uses HTTPS in transit, encryption at rest, hashed passwords and access controls, and does not sell user data. After account deletion, operational data is deleted within 30 days, though backups may remain for up to 90 days.

Support scales by plan: community support on Maintain, email on Plus, priority support on Pro and dedicated support on Enterprise. Teams that need more than community assistance should factor that change into their plan choice.

Pricing

SRVO has a free tier and paid plans billed in CAD. The annual option on Plus and Pro provides two months free; the listed monthly prices are C$49 a month and C$129 a month, respectively.

• Maintain — free: Includes 1 site, 15 assets and 2 users, plus work orders, preventive maintenance, assets, a public request page, reports, CSV export and the installable mobile app. It is a sensible way for a very small team to organize core maintenance, but the tight caps rule it out for multi-site operations or larger crews.
• Plus — C$49 a month: Raises the limits to 5 sites, 50 assets and 5 users, and adds inspections, parts and inventory, vendors and dispatch, time clock and AI assistance. This is the more capable fit for growing teams that need operational workflows beyond basic work orders, although its five-user ceiling may still constrain a larger staff.
• Pro — C$129 a month: Covers 30 sites with unlimited users and assets, and adds advanced AI, finance, contracts and RFQ, capital projects, Team Radio and priority support. It is aimed at larger or more complex operations that need room to scale and broader administrative tools.
• Enterprise Custom — custom pricing: Adds SSO, API access, white-labeling, multi-property portfolios and dedicated support. It suits organizations needing portfolio-level deployment or enterprise controls, with pricing tailored rather than published as a fixed amount.

QuickBooks Online integration is available; Zapier and Xero are coming soon.

Platforms

SRVO is available on Android, iOS and the web. Its installable mobile app and field tools make it a credible option for technicians moving between jobs as well as office-based coordinators.

Who it's for

Property managers, facilities teams, field-service trades, schools and nonprofits can use SRVO to coordinate assets, recurring upkeep and repair requests. Maintain fits a small operation testing a basic workflow; Plus is better for teams that need inspections, inventory or dispatch; Pro is the stronger fit when multiple sites and unrestricted user and asset counts matter. Organizations seeking tenant and lease management should evaluate the optional add-on, while those focused only on maintenance should compare plans on their core operational needs.

Pros and cons

• Pros: Maintenance work is connected. Work orders, assets, inspections, vendors and recurring schedules live in the same system, helping teams manage planned and reactive work together.
• Pros: Useful mobile field workflow. Directions, photo capture and clock-in support technicians working on site, and the app is installable on mobile devices.
• Pros: A genuine entry-level free tier. Maintain includes core work orders, assets, preventive maintenance and reporting at no charge, giving a small team a way to begin without a paid commitment.
• Cons: Free-plan capacity is narrow. One site, 15 assets and two users limit Maintain to small operations.
• Cons: Key capabilities require higher tiers. Inspections, inventory, dispatch, time clock and AI assistance start at Plus, while unlimited users and assets require Pro.
• Cons: Some connections are not ready yet. QuickBooks Online is available, but teams relying on Zapier or Xero must wait for those integrations.

Alternatives

For a broader comparison of property-focused tools, see Property Maintenance Management Software.

• FlowServIQ is worth considering if its free plan's unlimited work orders and preventive-maintenance schedules matter more than SRVO's two-user ceiling, though FlowServIQ's free tier is limited to one team member.
• Platuni Maintenance has a free Starter plan for up to one unit, making it an option for a single-unit operation with basic maintenance needs.
• HCOMS Property Management System is a paid alternative available on Android, iOS and web, made by a UK-based company founded in 2001.
• Cove Building Operations may suit buyers who want a portfolio-tailored package with white-glove onboarding; it uses custom pricing.
• EVO is a paid alternative with a free trial and a Landlord Bronze plan priced at £4.99 a month per property when billed annually, with a 12-month minimum term.
• Fentrica is a paid alternative with modular pricing starting at €85 a month, suited to buyers comparing module-based packages.
• Latchel offers a paid Autopilot AI package on a flat monthly subscription per door, with portfolio pricing discussed on a demo.
• Prism by Building Engines is a paid option with pricing available upon request and customized to portfolio size and needs.

Verdict

SRVO is a strong choice for small and growing maintenance teams that want work orders, assets, recurring schedules and field workflows together, with a free plan that covers the basics. Its clearest drawback is the jump in capacity and features across tiers: small teams can start at no cost, but inspections and dispatch require Plus, and unrestricted users and assets require Pro. Choose it if that progression matches your operation; look elsewhere if your team needs those capabilities without moving to a higher plan or depends on integrations beyond QuickBooks Online today.