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Fentrica
Tallinn, Estonia
What it is
Fentrica is a building operations platform connecting maintenance management, building systems, metering, access control and tenant self-service. Its maintenance workflow combines work orders, vendor coordination, tenant requests, scheduling and documentation. Tenants can report issues, book spaces, manage access and follow requests through a mobile interface. Operators receive real-time alerts from building management systems, sensors and meters to help surface faults and anomalies. Fentrica says HVAC and lighting schedules can adjust in response to occupancy, weather and tariffs. It lists integrations with more than 1,000 manufacturers and supports protocols including Modbus, BACnet, KNX, MQTT, LoRaWAN, M-Bus, REST API and oBIX. The company says it checks compatibility before commitment and supports legacy protocols. Maintenance can be live within days; connecting building systems usually takes two to four weeks depending on site count. Plans include onboarding, live setup help, and ongoing chat and email support. Modular pricing is €85 a month, varying by modules and portfolio; enterprise packages are available. The company says customer data is hosted in the EU unless agreed otherwise.
For and against
For
- Work orders and tenant requests share a maintenance workflow.
- Tenants can book spaces and manage access by mobile.
- Lists integrations with more than 1,000 manufacturers.
- Plans include onboarding and ongoing chat and email support.
- Modular pricing is €85 a month.
Against
- Connecting building systems usually takes two to four weeks.
- Pricing varies by modules and portfolio.
- Enterprise packages are available, but no price is listed.
The verdict
Fentrica combines tenant services, maintenance and building-system monitoring, with a broad set of listed protocols and integrations. Consider its module-dependent pricing and the time needed to connect building systems.
Who it suits
Fentrica is aimed at property and facility managers overseeing commercial, residential, hospitality or smart-storage portfolios. It may suit teams coordinating tenant requests, maintenance and connected building systems.
Plans and prices
Modular pricing
Pricing varies by modules and portfolio; enterprise packages available
Read 4 Oct 2026 · fentrica.com
On the record
- Access controls
- Fentrica says staff have no default access to customer data, customer authorization is required for exceptional access, and MFA is enforced for administrative and critical system access.fentrica.com · read 4 Oct 2026
- Building monitoring
- The platform provides real-time alerts from BMS, sensors, and meters to surface anomalies and faults.fentrica.com · read 4 Oct 2026
- Compatibility check
- The company says it verifies compatibility before commitment and supports legacy protocols including BACnet, Modbus, and KNX.fentrica.com · read 4 Oct 2026
- Data protection
- The security page says customer data is hosted in the EU unless otherwise agreed, with TLS 1.2/1.3 in transit and AES-256 encryption for sensitive stored data.fentrica.com · read 4 Oct 2026
- Deployment
- Maintenance can be live within days, while connecting building systems usually takes 2–4 weeks depending on the number of sites.fentrica.com · read 4 Oct 2026
- Energy features
- Fentrica says HVAC and lighting schedules can adjust based on occupancy, weather, and tariffs.fentrica.com · read 4 Oct 2026
- Integrations
- Fentrica says it integrates with more than 1,000 manufacturers and lists Modbus, BACnet, KNX, MQTT, LoRaWAN, M-Bus, REST API, and oBIX.fentrica.com · read 4 Oct 2026
- Intended customers
- Fentrica describes its audience as property and facility managers of real estate portfolios, including commercial, residential, hospitality, and smart storage use cases.fentrica.com · read 4 Oct 2026
- Maintenance
- It provides work orders, vendor coordination, tenant requests, scheduling, and documentation in a single workflow.fentrica.com · read 4 Oct 2026
- Pricing model
- Pricing is modular and based on the number of buildings and modules; the CRE page states pricing starts at €85/month and offers enterprise portfolio packages.fentrica.com · read 4 Oct 2026
- Purpose
- Fentrica is a building operations platform connecting maintenance management, building systems, metering, access control, and tenant self-service.fentrica.com · read 4 Oct 2026
- Security framework
- Fentrica says its information security management system is aligned with ISO/IEC 27001:2022 and that it processes personal data under GDPR.fentrica.com · read 4 Oct 2026
- Support
- All plans include onboarding, live setup help, and ongoing chat and email support; enterprise plans include a dedicated account manager and SLA-backed response times.fentrica.com · read 4 Oct 2026
- Tenant self-service
- Tenants can report issues, book spaces, manage access, and track requests through a mobile interface.fentrica.com · read 4 Oct 2026
