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Pricing · 2026

Salesforce Service Cloud pricing

5 plans on the record

Every plan

Starter Suite

$25 a month, billed yearly

Billed monthly or annually

Case and service management · Built-in AI · Dynamic email marketing and analytics · Built-in sales flows and lead routing

Pro Suite

$100 a month, billed yearly

Billed annually. Contract required.

5 flows per org

Enterprise

Priced on request

AI for customer service · Self-service Help Center · Workflow automation

Unlimited

Priced on request

Chat and bots · Salesforce Knowledge · Premier Success Plan and Full Sandbox

Agentforce 1 Service

$550 a month, billed yearly

Billed annually

2.5M Flex Credits per org per year