Best ProProfs Chat Alternatives in 2026
Updated
20 apps from live chat software ranked against ProProfs Chat on the same published basis.
- 1ProProfs Chat vs Freshchat
- 2ProProfs Chat vs tawk.to
- 3ProProfs Chat vs Crisp
- 4ProProfs Chat vs Chatwoot
- 5ProProfs Chat vs Zoho SalesIQ
- 6ProProfs Chat vs JivoChat
- 7ProProfs Chat vs Smartsupp
- 8ProProfs Chat vs Brevo Conversations
- 9ProProfs Chat vs MyLiveChat
- 10ProProfs Chat vs Chaport
- 11ProProfs Chat vs Intercom
- 12ProProfs Chat vs Yellow.ai
- 14ProProfs Chat vs LiveChat
- 15ProProfs Chat vs Comm100 Live Chat
- 16ProProfs Chat vs Formilla
- 17ProProfs Chat vs ReplyAgent
- 18ProProfs Chat vs Re:amaze
- 19ProProfs Chat vs BotPenguin
- 20ProProfs Chat vs ThriveDesk
- 21ProProfs Chat vs HelpCrunch
ProProfs Chat alternatives compared
| # | App | Score | Free plan | From | Runs on |
|---|---|---|---|---|---|
| 1 | Freshchat | 9.7 | Free plan | $19/mo | Android, API, iOS, Web |
| 2 | tawk.to | 9.5 | Free plan | $29/mo | Web, Windows, Mac, iOS, Android |
| 3 | Crisp | 9.5 | Free plan | $45/mo | Android, API, iOS, Mac, Web, Windows |
| 4 | Chatwoot | 9.5 | Free plan | $19/mo | Android, API, iOS, Linux, self-hosted, Web |
| 5 | Zoho SalesIQ | 9.4 | Free plan | Free | Web, Windows, Mac, Linux, iOS, Android |
| 6 | JivoChat | 9.4 | Free plan | $28/mo | Web, Windows, Mac, Linux, iOS, Android |
| 7 | Smartsupp | 9.4 | Free plan | $16/mo | Web, iOS, Android |
| 8 | Brevo Conversations | 9.3 | Free plan | $15/mo | Web, iOS, Android |
| 9 | MyLiveChat | 9.2 | Free plan | $15/mo | Web, Windows, Mac, iOS, Android |
| 10 | Chaport | 9.2 | Free plan | Free | Android, iOS, Mac, Web, Windows |
| 11 | Intercom | 8.9 | No | $19/mo | Android, iOS, Web |
| 12 | Yellow.ai | 8.8 | Free plan | Free | Web, iOS, Android |
| 14 | LiveChat | 8.6 | No | $19/mo | Web, Windows, Mac, iOS, Android |
| 15 | Comm100 Live Chat | 8.5 | No | $39/mo | Web, Windows, Mac, iOS, Android |
| 16 | Formilla | 8.5 | No | — | Web, Windows, Mac, iOS, Android |
| 17 | ReplyAgent | 8.5 | Free plan | $19/mo | Web, iOS, Android |
| 18 | Re:amaze | 8.4 | No | $29/mo | Web, iOS, Android |
| 19 | BotPenguin | 8.4 | Free plan | $29/mo | Web, iOS, Android |
| 20 | ThriveDesk | 8.3 | No | $29/mo | Web, iOS, Android |
| 21 | HelpCrunch | 8.2 | No | — | Web, iOS, Android |
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Questions about ProProfs Chat alternatives
What is the best alternative to ProProfs Chat?
Freshchat, number 1 in live chat software with a score of 9.7 out of 10. The others here: tawk.to, Crisp, Chatwoot and 16 more.
What is the best free alternative to ProProfs Chat?
Freshchat is the best-ranked alternative with a free plan. 13 of the 20 alternatives here publish a free plan on their own pricing pages.
Is there an open-source alternative to ProProfs Chat?
Yes: Chatwoot.
How are these alternatives ranked?
Ranked mobile-first: a phone app alongside the web or desktop product, a free tier and the depth of its documentation.