MassageHub

MassageHub is a practice-management platform for independent massage therapists, covering bookings, client records, SOAP notes and payments. Clients can book through a therapist’s own URL without downloading an app or making an account. The service supports clinic, home-studio and mobile appointments, and uses Google Maps to calculate driving or walking time between consecutive visits. Listed integrations and tools include Stripe, Google Calendar, Apple Calendar/iCal, Outlook, Twilio and Zapier. Therapists can export client lists, appointment history and SOAP notes as CSV or PDF. Payments are processed through Stripe, and MassageHub says it does not store card numbers. Optional SOAP-note assistance may send note text to Anthropic’s Claude AI; therapists review suggestions before saving. The free plan includes online booking, client management, SOAP notes, Google Calendar sync, online payments, a client portal and intake forms. Paid plans start at £12/mo, and a 30-day trial is listed. Plans are intended for individual solo therapists and are subject to fair-use review of unusually high activity.

MassageHub covers scheduling, records, SOAP notes and payments for solo massage practices, with client booking through a direct URL. Consider its fair-use terms and optional AI processing when weighing the service.

MassageHub is intended for independent UK massage therapists, including those working in clinics, home studios or mobile settings. Its practice tools are designed for solo operators rather than multi-user teams.

Overview

MassageHub is a practice-management service for independent massage therapists who want to handle appointments, client records, treatment notes and payments in one place. It is a strong fit for solo practitioners, especially those who travel between appointments; its terms around fair use and optional AI note processing deserve attention before upgrading.

Clients book through a therapist’s direct URL without an app download or account, lowering the barrier to making an appointment. Therapists can work across clinic, home-studio and mobile visits, and export client lists, appointment history and SOAP notes as CSV or PDF.

Key features

• Booking and records: Online booking, client management, intake forms and SOAP notes cover core practice administration. The free plan includes these tools, making it possible to start without a subscription.
• Travel-aware scheduling: MassageHub calculates driving or walking time between consecutive appointments using Google Maps. This is a practical advantage for mobile therapists, but it starts with Solo Pro rather than the free tier.
• Payments and reminders: Payments run through Stripe, and MassageHub says it does not retain card numbers. Email reminders are included with Pro; SMS reminders require Plus, so the more expensive tier matters for practices that rely on text messages.
• Client retention tools: Plus adds gift cards, treatment packages, memberships and a loyalty programme. These tools may help a solo therapist encourage repeat visits, but they are unnecessary overhead for a practice that only needs scheduling and records.
• Integrations and privacy: The maker lists Stripe, Google and Apple calendars, Outlook, Google Maps, Twilio and Zapier among its integrations and tools. Its privacy policy says sensitive fields such as calendar URLs and OAuth tokens are encrypted at rest using AES-256-GCM, with data transmitted over HTTPS. If a therapist requests SOAP-note assistance, note text may be sent to Anthropic’s Claude AI; use is optional and suggestions are reviewed before saving.
• Fair use and support: Plans are intended for individual solo therapists and have no usage caps, but unusually high activity can be reviewed under the fair-use policy. The maker offers a help centre and support by email at [email protected].

Pricing

MassageHub has a free plan, paid plans from £12/mo and a 30-day trial. The free Solo Free plan costs nothing and includes an online booking page, client management, SOAP notes, Google Calendar sync, online payments, a client portal and intake forms. It is a useful starting point for a solo practice, but it lacks the paid tiers’ reminders and travel-routing tools.

Solo Pro costs £12 a month, billed monthly, with an annual option also available. It adds email reminders, booking deposits, smart travel-time routing, discount codes, a revenue dashboard, Trusted Therapists listing and SOAP templates. This is the clearest fit for a mobile therapist who needs route planning or for a practitioner who wants reminders and deposits without the broader client-retention package.

Solo Plus costs £24 a month, billed monthly, with an annual option also available. It includes everything in Pro, then adds SMS reminders, gift cards, treatment packages, client memberships, a loyalty programme, AI-assisted SOAP notes and events. It suits a solo operator who will use several of those tools; otherwise, Pro keeps the recurring cost lower.

The plans target individual therapists, not multi-seat practices, and the fair-use policy allows review of unusually high activity despite the absence of usage caps. Consider those terms alongside the optional AI processing if client privacy is a priority.

Platforms

MassageHub is available on Android, iOS and the web. Its client booking URL works without requiring clients to install an app.

Who it's for

MassageHub is best suited to independent UK massage therapists managing their own schedule, client notes and payments. Mobile practitioners have the strongest reason to choose Pro because of travel-time routing. Solo therapists who need basic records and booking can stay on Free, while Plus is aimed at those who will use its SMS and retention features. A practice needing multiple staff seats should choose a service designed for a broader team.

Pros and cons

• Pro: The free plan bundles booking, records, SOAP notes, intake forms and online payments, giving a solo therapist a substantial base without a subscription.
• Pro: Direct-link booking requires neither an app nor a client account, reducing steps for people trying to make an appointment.
• Pro: Google Maps travel-time estimates address a specific scheduling need for therapists moving between clients.
• Con: Smart routing is paid, and SMS reminders are reserved for Plus; practitioners who depend on either must budget beyond Free.
• Con: Solo-oriented plans and fair-use review make MassageHub a poor fit for practices that need several staff accounts or unusually high activity.
• Con: Requested AI note assistance may send note text to Anthropic’s Claude, which may not suit therapists who prefer not to use external AI processing.

Alternatives

For a broader shortlist of tools in this category, see Massage Therapy Scheduling Software.

• WellnessLiving is a paid service with a free plan and trial; its Starter plan is $62 a month billed annually and includes one staff member. Consider it if you prefer a staff-oriented option over MassageHub’s solo-therapist focus.
• Goldie has a free Starter plan at no cost, with 20 appointments per month, one user, unlimited devices and clients, manual reminders and basic support. Choose it if those appointment limits and manual reminders are enough for your needs.
• Meevo is a paid option with no free plan and supports Android, iOS, macOS, Windows, web and API. Consider it if those platform options matter to your business.
• Click4Time is a paid service with a free trial; its No Charting plan costs $45 a month, billed monthly, and includes one staff member. It may suit a reader comparing a paid, staff-based plan.
• Juvonno is a paid option with no free plan and lists unlimited appointments, staff profiles and data storage on its Launch plan. Consider it if those capacities matter more than a free entry tier.
• Noterro is a paid service with a free trial; its Core annual plan includes one practitioner seat and charges for additional seats. It may suit a practice comparing practitioner-seat pricing.
• Velixa is a paid option with a free trial and offers inventory and POS and multi-location add-ons. Consider it if those add-ons are a priority.
• Yocale is a paid service with a free trial; its Grow plan costs $49 a month, billed monthly, and includes three bookable professionals per location. It may suit a team needing multiple bookable professionals.

Verdict

Choose MassageHub if you are a solo massage therapist who wants booking, client records and SOAP notes together, with a free way to start and route planning available as you grow. Its clearest reason to look elsewhere is the solo-focused plan structure; a multi-staff practice will need a service built around more seats.