Jane

Jane is a practice management system for private health and wellness practices, including allied health providers. It combines scheduling, charting, billing, payments, and patient communication. Patients can book online, while clinics manage staff schedules, appointments, rooms, and resources. Care tools include documentation, AI Scribe, telehealth, intake forms, and secure messaging; billing features include insurance, invoicing, and sales. Jane also lists integrations such as Fullscript, Mailchimp, TELUS eClaims, Physitrack, and Documo. It states that it is SOC 2 Type 2 and PCI DSS compliant. Plans start at $54 a month, billed CAD $54 / month. There is no free plan or trial, but Jane offers an unlimited-use demo account. Every plan includes unlimited human support by chat, email, and phone, free data import, and a complimentary onboarding call. Jane is listed for Android, iOS, and web, though a practitioner mobile app is not yet available.

Jane combines clinical and administrative tools for private practices, with support and data import included in every plan. Consider its practitioner app limitation and the Balance plan cap when choosing a plan.

Jane is designed for private health and wellness practices, including allied health practitioners. It may suit clinics looking to coordinate scheduling, care documentation, payments, and patient communication in one system.

Jane is practice-management software for private health and wellness clinics, including allied health practitioners. It brings clinical workflows and business administration into one system, but its Balance plan’s appointment cap and lack of a practitioner mobile app are important trade-offs.

Overview

Jane combines online booking and clinic scheduling with charting, billing, payments, and patient communication. Clinics can coordinate staff, rooms, and other resources alongside appointments, while practitioners can handle documentation, intake, telehealth, and secure messaging in the same system.

The breadth is a strong fit for practices looking to bring clinical and administrative work together. Its main caveats are that Balance is tightly capped and practitioners do not have a mobile app; Jane’s client app does not fill that practitioner-side gap.

Key features

Scheduling and care

Patients can book online, and clinics can manage recurring appointments, waitlists, schedules, rooms, and resources. Digital intake forms, patient reminders, telehealth, documentation, AI Scribe, and secure messaging support workflows beyond the appointment itself. This range should suit practices that want scheduling and care tools under one roof, though the Balance plan’s 20-appointment monthly limit makes it a poor fit for busier clinics.

Billing, payments, and connections

Integrated payments, billing and insurance tools, invoicing, and sales features bring revenue-related tasks into the practice system. Jane’s integration directory includes Fullscript, Mailchimp, TELUS eClaims, Physitrack, and Documo, giving practices options to connect other services. Jane states that it is SOC 2 Type 2 and PCI DSS compliant.

Support and mobile access

Every plan includes unlimited human support by chat, email, and phone, plus free data import and a complimentary onboarding call. That support is valuable for clinics moving existing information into Jane. Jane for Clients is available on the Apple App Store and Google Play in Canada and the US, but there is no practitioner mobile app yet, limiting mobile access for clinicians.

Pricing

Jane is paid software, with plans billed monthly. There is no free plan or free trial; a demo account can be used for an unlimited period instead. The demo lets prospective users explore Jane without a trial deadline, but it is not a free plan for running a practice.

• Balance: $54 a month (billed CAD $54 / month). It includes one practitioner profile and is limited to 20 appointments per month. This is the entry point for a solo practitioner with low appointment volume; the cap makes it unsuitable as a practice grows or sees more patients.
• Practice: $79 a month (billed CAD $79 / month). It includes one full-time practitioner and unlimited appointments. Additional practitioner fees depend on booked hours. This is the more practical fit for a solo clinic that needs room to grow beyond Balance’s quota.
• Thrive: $99 a month (billed CAD $99 / month). It includes one full-time practitioner, advanced scheduling, packages and memberships, and ratings and reviews. Additional practitioner fees depend on booked hours. Choose it when those added scheduling and client-engagement features matter; otherwise Practice offers unlimited appointments at a lower monthly price.

All three plans include the stated support, data import, and onboarding call. The listed plans include one practitioner, and clinics adding practitioners should account for the additional fees on Practice and Thrive, which depend on booked hours.

Platforms

Jane is available on Android, iOS, and the web. The client app is available through the Apple App Store and Google Play in Canada and the US; practitioners do not yet have a mobile app.

Who it's for

Jane is best suited to private health and wellness practices that want scheduling, clinical documentation, billing, and patient communication in one system. Practice is the clearest fit for a solo clinic needing unlimited appointments, while Thrive suits clinics that will use its advanced scheduling, packages, memberships, and ratings and reviews. Balance is only a sensible choice for a solo practitioner who can stay within 20 appointments a month. Practices that require a practitioner-facing mobile app should look elsewhere.

Pros and cons

• Pro: Scheduling, care tools, billing, payments, and communication are brought together, reducing the need to split those workflows across separate systems.
• Pro: Unlimited human support, free data import, and a complimentary onboarding call come with every plan, helping practices with setup and migration.
• Pro: Practice and Thrive include unlimited appointments, so their appointment capacity does not impose Balance’s monthly ceiling.
• Con: Balance allows only one practitioner profile and 20 appointments per month, a restrictive combination for a growing or busy clinic.
• Con: There is no free plan or free trial; the unlimited demo account is the alternative for evaluating Jane.
• Con: There is no practitioner mobile app, even though Jane supports Android and iOS for clients.

Alternatives

Choose Website.com instead if the priority is a website: its Personal plan is $4 a month and includes unlimited pages, an online store, SSL, and a free domain for one year, and it has a free plan and free trial. Officite is another option to consider; Pracfy is also an alternative.

For a medical website-builder option with a free plan, consider Plot, whose Starter plan is $19.99 a month. Fabricate offers a free plan and a Pro plan at $25 a month; FrontDesk has a free plan and free trial. Latrexa has a free Starter Free plan for one doctor, while Fabricate offers a free plan for building restaurant websites.

Readers comparing category-specific options can also browse Medical Website Builders, Massage Therapy Scheduling Software, and Medical Appointment Scheduling Software.

Verdict

Jane is a strong choice for private health and wellness practices that want clinical and administrative workflows in one system, backed by substantial support on every plan. Practice is the most straightforward fit for a solo clinic needing unlimited appointments; look elsewhere if a practitioner mobile app is essential, and avoid Balance if 20 appointments a month is not enough.