On the recordRead 5 Oct 202614 facts
Keatext
Montreal, Quebec, Canada
Plans and prices
Basic
$550a month
Up to 10,000 records annually · One dashboard · Data exploration · CSV integration
Read 5 Oct 2026 · keatext.ai
Pro
$999a month
Up to 20,000 records annually · One dashboard · Dashboard editing and sharing · Data exploration
Read 5 Oct 2026 · keatext.ai
Enterprise
$1,650a month
30,000 records and up annually · Unlimited dashboards · Dashboard editing and sharing · Data exploration
Read 5 Oct 2026 · keatext.ai
On the record
- Add-ons
- Optional data acquisition starts at $250 USD monthly and data connectors start at $150 USD monthly.keatext.ai · read 5 Oct 2026
- Feedback analysis
- The platform analyzes customer reviews, NPS surveys, and contact center tickets together.keatext.ai · read 5 Oct 2026
- Integrations
- The site lists native integrations for SurveyMonkey, Zendesk, QuestionPro, Alchemer, ServiceNow, Qualtrics, Intercom, Salesforce, and Yotpo, plus 400+ other feedback platforms through Tray.io.keatext.ai · read 5 Oct 2026
- Intended users
- The Basic plan is described as intended for small teams or researchers with limited review or survey volume, while Enterprise targets organizations seeking enterprise-grade insights and analytics.keatext.ai · read 5 Oct 2026
- Languages
- Users can upload data in more than 50 languages for translation into English.keatext.ai · read 5 Oct 2026
- Product
- Keatext is a cloud-based text analytics platform for interpreting feedback and helping organizations improve the experience of the people they serve.keatext.ai · read 5 Oct 2026
- Recommendations
- Its AI-powered recommendations identify topics that can have the greatest impact on customer satisfaction measures such as NPS or CSAT.keatext.ai · read 5 Oct 2026
- Reporting
- Keatext can generate shareable reports on the customer journey with action items and recommendations expressed in natural language by GPT.keatext.ai · read 5 Oct 2026
- Security
- Keatext says it is GDPR compliant and SOC 2 certified, and is pursuing ISO 42001 certification.keatext.ai · read 5 Oct 2026
- Security controls
- The security page says data is hosted on AWS in Northern Virginia, communications use TLS/SSL encryption, and deleted data is fully erased within 30 days.keatext.ai · read 5 Oct 2026
- Support access
- Keatext says assigned support personnel may access an account for troubleshooting only with the customer's permission.keatext.ai · read 5 Oct 2026
- Trial
- The pricing page offers free access through a tailored proof of concept lasting two weeks, without requiring a credit card.keatext.ai · read 5 Oct 2026
