Fleet Service 365

Fleet Service 365 is a fleet operations system for tracking assets and managing maintenance, inspections, fuel and meter data, work orders, and reports. Preventive maintenance schedules can be based on odometer readings, engine hours, or calendar dates, with work orders and technician notifications generated from them. Mobile DVIR inspections support photos, signatures, GPS, timestamps, and offline use; defects can trigger work orders automatically. Telematics integrations include ATTI, Geotab, Samsara, Motive, and Verizon Connect. The service offers web, API, self-hosted, Android, and iOS options, and a separate FS365 product connects fleet operations with Microsoft Dynamics 365 Sales, Customer Service, and Field Service. Starter is free for up to 3 assets and 1 user. Standard costs $6 a month per asset when billed annually at $72 per asset; Pro costs $8 a month per asset when billed annually at $96 per asset. A 14-day free trial requires no credit card. Self-hosting is described for a customer VPC or on-premises Kubernetes.

Fleet Service 365 brings maintenance, inspections, tracking, and reporting into one fleet system. Check the asset and user limits, annual per-asset billing, and deployment requirements against your operation.

It suits fleet operators in industries such as trucking, construction, field service, manufacturing, and government. Teams that need mobile inspections, maintenance scheduling, or fleet tracking can choose among its listed tools and deployment options.

Overview

Fleet Service 365 brings maintenance scheduling, mobile inspections, asset records, and reporting together for fleet operators that want service work tied closely to field reports. Its strongest case is for teams that need configurable upkeep and defect follow-up; its sharpest trade-off is that the free tier stops at three assets and one user.

Founded in 2021 and based in the United States, the company also offers a separate FS365 product that connects fleet operations with Microsoft Dynamics 365 Sales, Customer Service, and Field Service.

Key features

Maintenance and work orders

Preventive maintenance can be scheduled by odometer, engine hours, or calendar, then turned into work orders with technician notifications. That flexibility suits mixed fleets whose service intervals depend on different measures; it is more useful than a calendar-only schedule for operators tracking engine use or mileage.

Mobile inspections

The iOS and Android app supports mobile DVIRs with photos, signatures, GPS and timestamps, and inspections can be completed offline. Defects can automatically create work orders, giving field teams a direct path from inspection to repair follow-up rather than a separate reporting step.

Tracking and fleet records

Fleet Service 365 covers fuel and meter tracking, parts inventory, custom inspections, and reporting. It names ATTI, Geotab, Samsara, Motive, and Verizon Connect as supported telematics providers. The Pro plan adds real-time GPS tracking, speed reports, and advanced routing; operators who need those capabilities must pay more than the Standard rate.

A separate FS365 product connects fleet operations with Microsoft Dynamics 365 Sales, Customer Service, and Field Service. The privacy policy says data is encrypted in transit with TLS 1.2+ and at rest with AES-256, with tenant isolation at the database row level. It also says the company does not sell personal information or train cross-customer models on customer telematics data without written authorization.

Pricing

Fleet Service 365 is freemium, with a 14-day free trial that requires no credit card. The paid monthly rates are billed annually per asset, so the displayed monthly amount is not a month-to-month commitment.

Starter is a practical fit for a very small fleet or a limited evaluation, but its three-asset and one-user caps make it unsuitable for a team coordinating inspections across multiple drivers. Standard removes those caps and adds inventory and tire management, making it the more complete operational tier. Pro costs more per asset for live tracking, routing, sandbox access, stronger support terms, and five times Standard's storage. Starter includes email support; Standard upgrades to priority chat, while Pro adds a named contact and 99.9% SLA.

Self-hosted deployment is described for a single tenant in a customer VPC or on-premises Kubernetes, with BYO KMS, SSO, and SIEM. That option may suit organizations with deployment or security requirements that a hosted setup does not meet, but it brings infrastructure considerations of its own.

Platforms

Fleet Service 365 supports Android, iOS, web, API, and self-hosted deployment. The mobile apps are specifically used for field inspections, while self-hosting gives organizations a single-tenant deployment option in their own VPC or on-premises Kubernetes environment.

Who it's for

The product is aimed at fleet operators, with use cases across trucking, construction, field service, manufacturing, and government. It is a stronger fit for teams that want maintenance schedules, technician work orders, and mobile defect reporting connected in one system. A business with three or fewer assets and one user can start on Starter; a larger operation needs a paid tier, and teams that do not need inventory, tire management, or Pro-level tracking may find the annual per-asset structure less compelling.

Pros and cons

• Pros: Maintenance schedules can use mileage, engine hours, or dates, making them adaptable to different service patterns.
• Pros: Offline DVIRs capture photos, signatures, GPS, and timestamps, with defects able to trigger work orders automatically.
• Pros: Named telematics support and API access make it relevant to fleets already using those providers or connecting fleet data to other systems.
• Cons: Starter's three-asset and one-user limits are restrictive for even modest multi-driver operations.
• Cons: Standard and Pro are billed annually per asset, which can make their effective commitment less flexible than the monthly display suggests.
• Cons: Real-time GPS tracking, speed reports, and advanced routing require Pro rather than the lower-priced Standard plan.

Alternatives

For a broader comparison, see Fleet Maintenance Software.

• Trimble Viewpoint Vista is worth considering when a fleet operation wants a paid product with both cloud-hosted and on-premises deployments; its price is custom pricing.
• PTC FMS may suit buyers who prefer per-vehicle, per-module monthly pricing without setup fees or long contracts; its price is custom pricing.
• AMCS Fleet Maintenance is an option for organizations seeking pricing tailored to their requirements.
• EMDECS offers shop-oriented plans, including a Small Shop plan at $320 a month and a Medium Shop plan at $730 a month.
• FleetPal has a free plan and custom pricing based on fleet size, requirements, and features used.
• AUTOsist may suit buyers seeking a paid maintenance and GPS/telematics option; its listed plan is $28 a year, billed per vehicle, per month, billed annually, with a five-vehicle minimum.
• FleetERP is an alternative with a listed Unlimited users plan at ₹12,000 a month and a 50,000 INR one-time setup charge.
• RTA Fleet360 offers paid plans, including a Pro tier at $72 a year per asset, billed annually, with a 100-asset minimum.

Verdict

Fleet Service 365 is a sound choice for operators who want maintenance schedules, inspections, and repair follow-up connected, especially when mobile offline DVIRs and supported telematics providers match their workflow. Choose Standard for unlimited assets and users with inventory tools; move to Pro when live GPS, routing, or its stronger support terms matter. Look elsewhere if the three-asset Starter cap is too small and annual per-asset billing or a deployment built around self-hosting does not fit your operation.