EMDECS
Mississauga, Ontario, Canada
What it is
EMDECS is BrightOrder’s computerized maintenance management system for heavy-duty trucks, fleets and repair shops. It covers maintenance, work orders and inventory, with workflows for preventive maintenance, inspections, warranty tracking, technician tasks and a service board. BrightOrder says the system serves small repair shops, midsize owned fleets and multi-site maintenance operations handling thousands of trucks. Asset records can bring together license and registration reminders, warranties, loan or lease details, telematics, locations, documents and notes. Listed integrations include McLeod, MOTOR, Samsara, Spireon, QuickBooks and Sage 50 / Sage 200; API access is available for other systems. BrightOrder describes EMDECS as a cloud platform with 99.9% uptime, end-to-end security, daily automated backups and SAML 2.0 compliant single sign-on. Its mobile app is available through the Apple App Store and Google Play; the technician app supports Android 7 or higher. Application support runs Monday to Friday, 5 am to 8 pm Eastern Time, while outages can be reported 24/7. BrightOrder was founded in 1996 and is headquartered in Mississauga, Ontario, Canada. Monthly plans are Small Shop at $320 a month, Medium Shop at $730 a month, Large Shop at $3,100 a month and Rental Fleet at $5,100 a month.
For and against
For
- Covers preventive maintenance, inspections and work orders.
- Centralizes mobile asset details and reminders.
- Offers API access beyond standard integrations.
- Mobile app available on Apple App Store and Google Play.
- Outages can be reported 24/7.
Against
- Small Shop costs $320 a month.
- Technician app requires Android 7 or higher.
- Application support hours are weekdays, 5 am to 8 pm Eastern Time.
The verdict
EMDECS brings fleet maintenance workflows, inventory and asset records together, with mobile access and named integrations. Its listed monthly plans begin at $320 a month for Small Shop.
Who it suits
EMDECS is intended for heavy-duty truck fleets and repair shops, from small shops to multi-site fleet operations handling thousands of trucks. Its mobile app and listed integrations may suit teams coordinating technicians, assets and inventory.
Plans and prices
Small Shop
EMDECS Users: 1 · Technicians: 2 · Integrations: Accounting Package Export
Read 30 Sep 2026 · g2.com
Medium Shop
EMDECS Users: 2 · Technicians: 8 · Integrations: Accounting Package Export
Read 30 Sep 2026 · g2.com
Large Shop
EMDECS Users: 8 · Technicians: 30 · Full Accounting Integration
Read 30 Sep 2026 · g2.com
Rental Fleet
EMDECS Users: 12 · Technicians: 40 · Full Accounting Integration · Rental and Lease
Read 30 Sep 2026 · g2.com
On the record
- Android requirement
- The technician mobile app supports Android mobile devices running Android version 7 or higher.kbarchive.brightorder.com · read 30 Sep 2026
- API access
- BrightOrder says EMDECS offers API access for systems outside its standard integrations.brightorder.com · read 30 Sep 2026
- Asset visibility
- EMDECS centralizes license and registration reminders, warranty details, loan or lease information, telematics data, locations, documents, and notes for mobile assets.brightorder.com · read 30 Sep 2026
- Company history
- BrightOrder was founded in 1996 as a family business and is headquartered in Mississauga, Ontario, Canada.brightorder.com · read 30 Sep 2026
- Core workflows
- The platform provides preventive maintenance and inspections, inventory and warranty tracking, technician workflows, and a service board.brightorder.com · read 30 Sep 2026
- Fleet scale
- BrightOrder says EMDECS supports small repair shops, midsize owned fleets, and multi-site fleet maintenance operations handling thousands of trucks.brightorder.com · read 30 Sep 2026
- Integrations
- Listed integrations include McLeod, MOTOR, Samsara, Spireon, QuickBooks, and Sage 50 / Sage 200.brightorder.com · read 30 Sep 2026
- Mobile availability
- The EMDECS app is available through the Apple App Store and Google Play.kbarchive.brightorder.com · read 30 Sep 2026
- Primary users
- EMDECS is built for heavy-duty trucks, fleets, and repair shops of all kinds.brightorder.com · read 30 Sep 2026
- Product purpose
- EMDECS is BrightOrder’s computerized maintenance management system for fleets and repair shops, covering maintenance, work orders, and inventory.brightorder.com · read 30 Sep 2026
- Security and continuity
- BrightOrder describes EMDECS as a cloud platform with 99.9% uptime, end-to-end security, daily automated backups, and SAML 2.0 compliant single sign-on.brightorder.com · read 30 Sep 2026
- Support hours
- Application support is available Monday to Friday from 5 am to 8 pm Eastern Time, while outages can be reported 24/7.knowledge.brightorder.com · read 30 Sep 2026
