Best Exotel Contact Center Alternatives in 2026
Updated
20 apps from contact center software ranked against Exotel Contact Center on the same published basis.
- 1Exotel Contact Center vs Webex App
- 2Exotel Contact Center vs Agentforce Vibes
- 3Exotel Contact Center vs Mitel Secure Cloud
- 4Exotel Contact Center vs Zoom Scheduler
- 5Exotel Contact Center vs Amazon Connect
- 6Exotel Contact Center vs Comm100 Contact Center
- 7Exotel Contact Center vs Daktela Contact Center
- 8Exotel Contact Center vs VICIdial
- 9Exotel Contact Center vs Dialpad Support
- 10Exotel Contact Center vs Knowlarity Cloud Contact Center
- 11Exotel Contact Center vs MyOperator
- 12Exotel Contact Center vs Natterbox
- 13Exotel Contact Center vs Odigo
- 14Exotel Contact Center vs UJET
- 15Exotel Contact Center vs VCC Live
- 16Exotel Contact Center vs Vonage SMS API
- 17Exotel Contact Center vs 8x8 Contact Center
- 19Exotel Contact Center vs Genesys Cloud CX
- 20Exotel Contact Center vs Ozonetel Cloud Contact Center
- 21Exotel Contact Center vs Avaya Aura Private Cloud
Exotel Contact Center alternatives compared
| # | App | Score | Free plan | From | Runs on |
|---|---|---|---|---|---|
| 1 | Webex App | 7.9 | Free plan | Free | Android, iOS, Mac, Web, Windows |
| 2 | Agentforce Vibes | 7.6 | Free plan | $125/mo | Web, iOS, Android |
| 3 | Mitel Secure Cloud | 7.3 | No | — | Android, iOS, Mac, Web, Windows |
| 4 | Zoom Scheduler | 7.2 | No | — | Web, Windows, Mac, Linux, iOS, Android |
| 5 | Amazon Connect | 7.1 | No | — | Android, API, iOS, Web |
| 6 | Comm100 Contact Center | 7.1 | No | $27/mo | Android, API, iOS, Mac, self-hosted, Web, Windows |
| 7 | Daktela Contact Center | 7.1 | No | €12/mo | Android, API, iOS, Mac, Web, Windows |
| 8 | VICIdial | 7.1 | No | $400/mo | Android, API, iOS, Linux, self-hosted, Web |
| 9 | Dialpad Support | 7.0 | No | $8,095/mo | Android, API, Browser, iOS, Mac, Web, Windows |
| 10 | Knowlarity Cloud Contact Center | 7.0 | No | ₹1,999/mo | Android, iOS, Web |
| 11 | MyOperator | 7.0 | No | ₹5,000/mo | Android, API, iOS, Web |
| 12 | Natterbox | 7.0 | No | $82/mo | Android, Browser, iOS, Web |
| 13 | Odigo | 7.0 | No | €40/mo | Android, API, iOS, Web |
| 14 | UJET | 7.0 | No | $65/mo | Android, API, iOS, Web |
| 15 | VCC Live | 7.0 | No | $50/mo | Android, API, Web, Windows |
| 16 | Vonage SMS API | 7.0 | No | — | Android, API, iOS, Web |
| 17 | 8x8 Contact Center | 6.9 | No | — | Android, API, iOS, Mac, Web, Windows |
| 19 | Genesys Cloud CX | 6.9 | No | $75/mo | Web, Windows, Mac, iOS, Android |
| 20 | Ozonetel Cloud Contact Center | 6.9 | No | — | Android, API, iOS, Web |
| 21 | Avaya Aura Private Cloud | 6.8 | No | — | Android, API, iOS, Mac, Web, Windows |
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Questions about Exotel Contact Center alternatives
What is the best alternative to Exotel Contact Center?
Webex App, number 1 in contact center software with a score of 7.9 out of 10. The others here: Agentforce Vibes, Mitel Secure Cloud, Zoom Scheduler and 16 more.
What is the best free alternative to Exotel Contact Center?
Webex App is the best-ranked alternative with a free plan. 2 of the 20 alternatives here publish a free plan on their own pricing pages.
How are these alternatives ranked?
Ranked mobile-first: a phone app alongside the web or desktop product, a free tier and the depth of its documentation.