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- Orbit by Devotel
Orbit by Devotel
Devotel says it is headquartered in Istanbul and operates with a globally distributed engineering team.
What it is
Orbit by Devotel provides an RCS API for sending rich business messages such as cards, carousels and suggested replies or actions. It can check whether a recipient supports RCS and retry by SMS when RCS is unavailable, provided the organization has enabled the fallback chain. Orbit describes a unified messaging platform spanning SMS, voice, video, WhatsApp, RCS, email and additional channels. An RCS send can include up to 11 suggestion chips, and a carousel can contain 2–10 cards. Its Pay-as-You-Go plan has no monthly fee or minimums; sending uses pre-pay credits. That plan includes typed Node and Web SDKs, signed webhooks and a real-time analytics dashboard. Orbit supports API, self-hosted and web use. The company says sensitive stored fields are encrypted with AES-256-GCM and connections use TLS 1.2 or higher. Production data is processed in the EU, with a primary workload in Belgium and a disaster-recovery read replica in London; US-only, UK-only and APAC-only residency are not offered. Orbit says its SOC 2 Type II audit is in planning and it has not completed a third-party SOC 2 audit.
For and against
For
- Pay-as-You-Go has no monthly fee or minimums.
- RCS supports cards, carousels and suggested actions.
- Fallback can retry unavailable RCS messages over SMS.
- Includes Node and Web SDKs, webhooks and analytics.
Against
- Sending uses pre-pay credits.
- US-only, UK-only and APAC-only residency are not offered.
- SOC 2 Type II audit is still in planning.
The verdict
Orbit provides RCS messaging alongside a broader set of channels and developer tools. Check its residency options and audit status against organizational requirements.
Who it suits
It suits developers and communications teams building business messaging workflows that use RCS and may need SMS fallback. Organizations with specific data residency or audit requirements should review the stated limitations.
Plans and prices
Pay-as-You-Go
All channels · 2 team members · unlimited usage-billed AI agents · visual flow builder
Read 15 Oct 2026 · orbit.devotel.io
Enterprise
Dedicated capacity · SMPP binds · 99.9% SLA · SSO/SAML/SCIM/RBAC
Read 15 Oct 2026 · orbit.devotel.io
On the record
- AI agents
- Built-in AI agents can conduct conversations, qualify leads and hand interactions to human staff.orbit.devotel.io · read 15 Oct 2026
- Company legal entity
- Orbit’s footer identifies Devotel UK LTD, company number 15550931, registered in England and Wales, with a Wokingham registered office.orbit.devotel.io · read 15 Oct 2026
- Compliance status
- SOC 2 Type II auditing is planned; ISO 27001 is mapped to controls but certification has not been pursued.orbit.devotel.io · read 15 Oct 2026
- Crunchbase headquarters
- Crunchbase lists Devotel’s headquarters in London, England, United Kingdom, with a 51–100 employee range.crunchbase.com · read 15 Oct 2026
- Crunchbase legal name
- Crunchbase identifies Devotel’s legal name as Devoted Trade LLC and lists its operating status as active.crunchbase.com · read 15 Oct 2026
- Data residency
- Orbit says production data is processed in the EU, with its primary workload in Belgium and a disaster-recovery read replica in London; US-only, UK-only, and APAC-only residency are not yet offered.orbit.devotel.io · read 30 Sep 2026
- Developer tools
- The Pay-as-You-Go plan includes typed Node and Web SDKs, webhooks with signature verification, and a real-time analytics dashboard.orbit.devotel.io · read 30 Sep 2026
- Devotel company profile
- LinkedIn lists Devotel as privately held, founded in 2018, headquartered in Wilmington, with 51–200 employees.linkedin.com · read 15 Oct 2026
- Documentation depth
- The documentation index contains extensive guides for channels, AI agents, campaigns, flows, numbers, verification, billing, webhooks, security and compliance.docs.orbit.devotel.io · read 15 Oct 2026
- Hosting
- Production workloads run on Google Cloud in Belgium, with a disaster-recovery read replica in London.orbit.devotel.io · read 15 Oct 2026
- Integrations
- Orbit's customer-data features list syncing profiles and traits with HubSpot, Salesforce, Snowflake, and BigQuery.orbit.devotel.com · read 30 Sep 2026
- Integrations directory
- Orbit lists Salesforce, HubSpot, Pipedrive, Zendesk, Jira, Intercom, Google Workspace, Microsoft 365, Calendly, DocuSign, Shopify, WooCommerce, Slack, Zapier, n8n and Segment connectors.orbit.devotel.io · read 15 Oct 2026
- Intended users
- Devotel describes Orbit as serving businesses from local shops to global enterprises and says it is built for developers and communications teams.orbit.devotel.io · read 30 Sep 2026
- MCP extensibility
- The official MCP server exposes Orbit operations to clients such as Claude Desktop, Cursor, VS Code and custom MCP hosts.github.com · read 15 Oct 2026
- MCP license
- The official Orbit MCP server repository is publicly available under the MIT license.github.com · read 15 Oct 2026
- Messaging channels
- Orbit describes a unified platform covering SMS, voice, video, WhatsApp, RCS, email, and additional channels.orbit.devotel.io · read 30 Sep 2026
- Notable outage fix
- The September 6, 2026 changelog records fixes for WhatsApp Flow database hiccups, expired-token handling and voice provisioning errors.orbit.devotel.io · read 15 Oct 2026
- Operational limitation
- Live sending and higher limits require identity verification (KYC), and accounts must prepay credits before live traffic.orbit.devotel.io · read 15 Oct 2026
