Airtel IQ

No phone app

5.8No. 15 of 26
in Communications Platforms as a Service

Recognised40% of the score20
Phone app26% of the score0
Documented20% of the score91
Free plan14% of the score30

Free plan: No
Runs on: api, Web

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Summary

Airtel IQ is ranked #15 of 26 in communications platforms as a service on Samsung Mobile US Press. It runs on API, Web.

Airtel IQ plans and pricing

All plans

Airtel IQ Not published Pricing not listed; contact Airtel Business for details airtel.in · 30 Sept 2026

Compared on communications platforms as a service

Channels supported: voice, SMS, WhatsAppairtel.in
Pricing model: customairtel.in
Programmable voice: Yesairtel.in
Programmable messaging: Yesairtel.in
Programmable video: Yesairtel.in
SDK platforms: Web, mobile, desktopairtel.in
Phone number support: Yesairtel.in

Facts

Product: Airtel IQ WhatsApp Business APIs support business messaging for lead generation, customer support, bill payment, and orders and transactions.airtel.in · 30 Sept 2026
Campaigns: The service supports customized campaigns, personalized ad creatives, and cart abandonment campaigns.airtel.in · 30 Sept 2026
Support interactions: Businesses can offer WhatsApp support through chatbots or real-time agent interactions, including personalized rich media content.airtel.in · 30 Sept 2026
Payments and ordering: The page describes UPI payments within WhatsApp, merchant onboarding on the ONDC network, and an order management system integrated with WhatsApp.airtel.in · 30 Sept 2026
POS integration: Airtel says its WhatsApp plugin works with any POS system and supports digital invoicing.airtel.in · 30 Sept 2026
Messaging features: Features include rich media messaging, end-to-end encryption, two-way conversations routed between bots and agents, verified business profiles, campaign management, and delivery and read receipts.airtel.in · 30 Sept 2026
Channel fallback: The service can automatically reroute messages through SMS, WhatsApp, or voice.airtel.in · 30 Sept 2026
Throughput: Airtel states that WhatsApp Business API supports 250 transactions per second.airtel.in · 30 Sept 2026
Partner network: Airtel says businesses can choose from over 60 partners for tailored WhatsApp solutions.airtel.in · 30 Sept 2026
Cloud telephony: Airtel IQ Cloud Telephony supports business calls through one unique number, with caller ID options, call masking, and toll-free calling.airtel.in · 30 Sept 2026
Voice capabilities: Cloud Telephony features include click to call, interactive voice response, an outbound dialer, customizable mobile and landline caller ID, toll-free calling, and number masking.airtel.in · 30 Sept 2026
Support and sales: Airtel Business offers product evaluation, a demo, and quotation assistance, and lists [email protected] and toll-free 1800-103-8325 for assistance.airtel.in · 30 Sept 2026
Intended customers: Airtel describes enterprise use cases spanning banking and financial services, retail and eCommerce, logistics, manufacturing, telecom, travel, and other industries.airtel.in · 30 Sept 2026
Channels: Airtel IQ unifies communications across voice, SMS and WhatsApp.airtel.in · 30 Sept 2026
Embedded communications: Businesses can embed voice, SMS and IVR services in applications and digital properties with a slice of code.airtel.in · 30 Sept 2026
WhatsApp use cases: The WhatsApp offering supports lead generation, customer support, bill payment, and orders and transactions.airtel.in · 30 Sept 2026
Partner ecosystem: Airtel says businesses can choose from over 60 partners for tailored WhatsApp solutions.airtel.in · 30 Sept 2026
Security and privacy: Airtel says IQ communications are encrypted and mobile or telephone numbers are masked.airtel.in · 30 Sept 2026
Performance: The WhatsApp API page states support for 250 transactions per second.airtel.in · 30 Sept 2026
Airtel IQ Reach: Airtel IQ Reach is a self serve platform aimed especially at small and medium businesses, with prepaid pay as you go plans and campaign analytics.airtel.in · 30 Sept 2026
Support and pricing: Airtel Business invites prospective customers to talk to an expert; the WhatsApp API page does not state a price.airtel.in · 30 Sept 2026