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Plivo Voice API

Austin, Texas, USA

What it is

Plivo Voice API lets developers add programmable calling to web and mobile applications. Applications can make and receive calls, play audio, record conversations, and connect across PSTN, SIP, and WebRTC endpoints. Voice tools include call queues, conferences, text to speech, dual-channel recording, DTMF input, speech recognition, answering machine detection, voicemail transcription, and custom caller ID. The Audio Streams API sends raw audio from active calls over WebSocket for uses such as transcription, voice AI, analytics, and custom processing. Plivo lists integrations including Microsoft Power Automate, Zapier, n8n, Pipedream, Tray, and EngageBay, plus SDKs for Python, Node.js, Ruby, PHP, Java, .NET, and Go. Android, iOS, API, and web are listed platforms. The Voice API pay-as-you-go plan is listed at $0.01 a month; call routes and features are priced separately, with US local outbound calls at $0.0115 per minute and local inbound at $0.0055 per minute. Calls use 60-second billing increments, so a short call can be billed as a full minute. The pay-as-you-go offer includes $10 in credits without a credit card. Plivo was founded in 2011 and is headquartered in Austin, Texas.

For and against

For

  • Supports PSTN, SIP, and WebRTC calls.
  • Includes call recording and speech recognition.
  • SDKs are listed for seven languages.
  • Offers $10 in credits without a credit card.

Against

  • No free plan is listed.
  • Calls are billed in 60-second increments.
  • Call routes and features have separate prices.
  • Listed US outbound limits vary by plan and spend.

The verdict

Plivo Voice API offers a broad set of programmable call and audio tools, with SDKs for several languages. Review the separate route rates and 60-second billing increments when estimating usage.

Who it suits

Plivo Voice API may suit developers adding voice functions to web or mobile applications. Its SDKs and integrations support teams building call workflows programmatically.

Plans and prices

Pay as you go

Priced on request

$10 in free credits · No credit card required · 2 RPS and 50 call concurrency · Coverage in the United States and India

Voice API pay as you go

$0.01usage-based

US local outbound $0.0115/min · local inbound $0.0055/min · toll-free outbound $0.0060/min · Browser SDK and SIP $0.0033/min

Enterprise

$1,000a month

190+ country coverage · custom pricing, volume discounts, billing intervals and concurrency · BAA, HIPAA and SSO

Every plan, in full

On the record

Audio streaming
The Audio Streams API sends raw audio from active calls over WebSocket for uses including real-time transcription, voice AI, call analytics, and custom audio processing.plivo.com · read 30 Sep 2026
Billing increment
Voice API calls use 60-second billing increments, so a 10-second call is billed as one minute.plivo.com · read 30 Sep 2026
Call capacity
For US data region accounts created on or after October 1, 2026, the listed US limits range from 1 to 2 outbound calls per second and 2 to 50 concurrent calls depending on plan and lifetime spend.plivo.com · read 30 Sep 2026
Call handling
The Voice API lets applications programmatically make and receive calls, play audio, record conversations, and build interactive voice applications.plivo.com · read 30 Sep 2026
Call networks
Plivo supports calls across PSTN, SIP, and WebRTC endpoints.plivo.com · read 30 Sep 2026
Company
Plivo says it was founded in 2011 and lists its headquarters in Austin, Texas.plivo.com · read 30 Sep 2026
Compliance
Plivo lists SOC 2 certification, HIPAA/HITECH compliance, PCI DSS Level 1 compliance, and GDPR compliance.plivo.com · read 30 Sep 2026
Developer SDKs
The Voice API quickstart lists SDKs for Python, Node.js, Ruby, PHP, Java, .NET, and Go.plivo.com · read 30 Sep 2026
Free credits
The pricing page offers $10 in free credits with no credit card required.plivo.com · read 30 Sep 2026
Integrations
Listed integrations include Microsoft Power Automate, Zapier, n8n, Pipedream, Tray, and EngageBay for voice and other Plivo communication workflows.plivo.com · read 30 Sep 2026
Intended users
Plivo describes its APIs as enabling web and mobile apps to integrate messaging and voice functionality and engage customers programmatically.plivo.com · read 30 Sep 2026
Security
Plivo says customer data is logically separated, encrypted in transit with TLS 1.2 or greater, and encrypted at rest with AES-256.plivo.com · read 30 Sep 2026
Support
Plivo says it responds to priority 1 business-critical incidents around the clock, 365 days a year.plivo.com · read 30 Sep 2026
Voice features
Features include call queueing, conferences, text to speech, audio playback, dual-channel recording, DTMF input, speech recognition, answering machine detection, voicemail transcription, and custom caller ID.plivo.com · read 30 Sep 2026

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