CommCare suits frontline teams and organizations that need to collect data and manage cases, including governments, nonprofits, and research institutions.
Free plan Free trial Open source From $100 a month, billed yearly AndroidWebAPISelf-hosted
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Best Social Work Case Management 2026
Facts read 20 Sep 2026 – 15 Oct 2026
Case management software for social work lets teams document cases, coordinate services, exchange files and monitor outcomes. Compare case features, client portals, reporting, mobile access and integrations against your workflow.
The standings: top 10
| Name | In a line | Record score | Price from | Runs on | Facts read |
|---|---|---|---|---|---|
| 01 CommCare | CommCare suits frontline teams and organizations that need to collect data and manage cases, including governments, nonprofits, and research institutions. | 6.1 | $100 a month, billed yearly | Android, Web, API, Self-hosted | 15 Oct 2026 |
| 02 In-Form | In-Form suits non-profit organisations working in homelessness, housing, or related support services. | 6.0 | £165 a year | Android, iPhone & iPad, Web, API | 15 Oct 2026 |
| 03 Primero | Primero is designed for protection professionals, including humanitarian, development, and public-sector social services workers. | 5.7 | $8,250 a year | Android, iPhone & iPad, Web, API | 7 Oct 2026 |
| 04 Neighbor Solutions | 4.7 | $100 a month | Android, iPhone & iPad, Web | 7 Oct 2026 | |
| 05 LiveImpact | 4.6 | $125 a month | Web | 30 Sep 2026 | |
| 06 SKAS | SKAS is for recovery and social-service organizations coordinating services across outreach, housing, clinical care, food, case management and billing. | 4.2 | — | Android, iPhone & iPad, Web | 9 Oct 2026 |
| 07 Bonterra Penelope | Penelope suits nonprofit and public sector agencies coordinating services and tracking outcomes. | 4.1 | — | Android, iPhone & iPad, Web, API | 4 Oct 2026 |
| 08 NECX | 4.1 | — | Web | 8 Oct 2026 | |
| 09 Need Navigator | 4.1 | — | Web | 11 Oct 2026 | |
| 10 Transform | 4.0 | $70 a month | Web | 7 Oct 2026 |
The page lists newer releases before older ones, using figures published by makers and no score. Check deployment and platform fit, then review free-plan terms, paid starting prices and trial access.
02
In-Form
In-Form suits non-profit organisations working in homelessness, housing, or related support services.
AndroidiPhone & iPadWeb+1 Record6.0 Visit
03
Primero
Primero is designed for protection professionals, including humanitarian, development, and public-sector social services workers.
AndroidiPhone & iPadWeb+2 Record5.7 Visit
04
Neighbor Solutions
AndroidiPhone & iPadWeb Record4.7 Visit
05
LiveImpact
Web Record4.6 Visit
6
SKAS
AndroidiPhone & iPadWeb — Record4.2 Visit SKAS is for recovery and social-service organizations coordinating services across outreach, housing, clinical care, food, case management and billing.
7
Bonterra Penelope
AndroidiPhone & iPadWeb+1 — Record4.1 Visit Penelope suits nonprofit and public sector agencies coordinating services and tracking outcomes.
14
Bonterra Apricot
Web — Record2.4 Visit Apricot suits organizations managing fundraising, participant programs, and grant awards in one web platform.
Before you choose
Match case management features
Start with the case tasks your team must record and follow. Compare how tools handle intake, plans, notes, referrals and outcome tracking before reviewing extra modules.
Choose access and deployment
This category covers browser-based, Android, iOS, API and self-hosted deployments. Pick a setup that fits staff devices, field work and your control over hosting.
Browser access suits desk-based use; mobile apps support work away from a desk. An API can connect case records with other systems.
Read the pricing terms
Compare free plans, paid starting prices and trial periods. CommCare shows a no-cost tier and annual paid service starting at $100 per month. In-Form shows a free tier, plans from £60 per user yearly and a 30-day trial.
AzeusCare, Bonterra Penelope and Case Amplify require a pricing enquiry for their paid plans.
Check client access and reporting
Review whether a client portal fits your service model and what reporting tools can produce. Confirm the reports, exports and permissions needed for case reviews and required updates.
Verify integrations and licensing
Use the documented integrations field to check links with systems your team already uses. For code access or changes, review the licence and confirm whether self-hosting is available.
Questions
Which platforms are supported by social work case management tools?
The listings cover web, Android, iOS, API and self-hosted deployments. Check the platform field for the tool you are considering.
Can I find a free plan?
Some listed tools provide a free plan. CommCare and In-Form show free plans; pricing models also include paid and freemium options.
Which tools offer a free trial?
In-Form shows a 30-day trial. Trial terms can differ, so confirm the offer before signing up.
How should I compare paid pricing?
Compare the paid-from figure, billing term and user basis. For AzeusCare, Bonterra Penelope and Case Amplify, request pricing details.
Can these tools be used for mobile work?
Mobile access is a comparison field. Android and iOS appear among the listed deployment choices, along with web, API and self-hosted options.
How do I check system connections?
Use the documented integrations field, then confirm that the tool connects with the services your team needs.
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