On the recordRead 8 Oct 202615 facts
CHARMS
CHARMS · Heywood, Greater Manchester, United Kingdom · founded 1996
Plans and prices
All Social Care Agencies
$150a month
Each licence gives access to all functionality · Licences can be used concurrently by anyone in the agency
Read 8 Oct 2026 · charms.us
On the record
- Browser access
- The maker describes CHARMS as delivered over the internet and usable on any device with a browser and internet connection.charms.us · read 8 Oct 2026
- Case records
- CHARMS keeps a chronological case record with sections for assessment, training, approval, and ongoing support.socialcarenetwork.com · read 8 Oct 2026
- Data controller tools
- The maker says CHARMS supports data subject access, retention, and audit trail requirements.socialcarenetwork.com · read 8 Oct 2026
- Email capture
- The education and welfare page says its Online Mail Grabber can capture emails from clients such as Outlook or Gmail and save them to case files with one click.socialcarenetwork.com · read 8 Oct 2026
- Encryption
- The pricing page states that data is encrypted in transit and at rest.charms.us · read 8 Oct 2026
- Maker history
- Social Care Network says it was founded in 1996 by Jim Moores.socialcarenetwork.com · read 8 Oct 2026
- Messaging
- The education and welfare page describes SMS messaging to carers and staff, with message details stored in each case file.socialcarenetwork.com · read 8 Oct 2026
- Parent and student access
- The education and welfare page describes secure parent or carer and student logins, including free unlimited parent access.socialcarenetwork.com · read 8 Oct 2026
- Purpose
- CHARMS is a case management platform for children's and adults' social care.socialcarenetwork.com · read 8 Oct 2026
- Security
- The maker says CHARMS is regularly independently penetration tested, security tested for every release, Cyber Essentials Plus certified, and designed to meet UK GDPR requirements.socialcarenetwork.com · read 8 Oct 2026
- Service coverage
- It supports services including fostering, adoption, residential care, supported accommodation, Shared Lives, young carers, education and welfare, and supported employment.socialcarenetwork.com · read 8 Oct 2026
- Shared records
- The maker says a child or adult can have one record across multiple service types, with each stage of their care journey connected in one place.socialcarenetwork.com · read 8 Oct 2026
- Support and onboarding
- The US pricing page includes unlimited online onboarding and training, a dedicated account manager, and free data transfer, upgrades, and custom reports.charms.us · read 8 Oct 2026
