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- Neighbor Solutions
On the recordRead 7 Oct 202615 facts
Neighbor Solutions
Garland, Texas, United States
Plans and prices
Neighbor Solutions
$100a month
Unlimited neighbors · Help mobile app included · All features unlocked
Read 7 Oct 2026 · neighbor.solutions
On the record
- Case management
- Case management includes customizable neighbor profiles, case notes, household records, alerts, document uploads, electronic signatures, and incident reporting.neighbor.solutions · read 7 Oct 2026
- Compliance limit
- The terms state that the services are not tailored to comply with industry-specific regulations such as HIPAA or FISMA.neighbor.solutions · read 7 Oct 2026
- Data exchange
- The platform supports HUD-compliant HMIS exports, CSV and Excel import/export, HSDS, and read-only access to report data.neighbor.solutions · read 7 Oct 2026
- Free Help app
- The maker describes a free public app for finding resources, getting directions to services, and requesting help.neighbor.solutions · read 7 Oct 2026
- Intended users
- The features page says the platform is designed for nonprofits and social-service organizations, and the homepage lists citizens, first responders, coalitions, nonprofits, Continuums of Care, and municipalities among those it helps.neighbor.solutions · read 7 Oct 2026
- iOS availability
- Apple’s listing offers Neighbor Solutions: Help for iPhone and iPad and says it requires iOS 15.0 or later for iPhone.apps.apple.com · read 7 Oct 2026
- Outreach
- Street outreach tools capture field interactions with location, track encampments, map activity, and show a neighbor’s history at each location.neighbor.solutions · read 7 Oct 2026
- Privacy
- The privacy policy says the company may collect location information and sensitive information such as homeless-person attributes, and says no internet transmission or storage technology can be guaranteed 100% secure.neighbor.solutions · read 7 Oct 2026
- Programs
- Programs support goals, milestones, assessments, outcomes, multi-program enrollment, and custom intake forms with conditional logic.neighbor.solutions · read 7 Oct 2026
- Purpose
- Neighbor Solutions describes itself as a CRM and case-management platform for organizations that serve people.neighbor.solutions · read 7 Oct 2026
- Referrals
- The platform offers a resource directory with real-time availability, referral tracking between organizations, and consent-based sharing.neighbor.solutions · read 7 Oct 2026
- Reporting and automation
- Users can build custom reports and dashboards, automate workflows, and use AI for neighbor-history summaries, case-note tag suggestions, and imports from URLs or PDFs.neighbor.solutions · read 7 Oct 2026
- Security
- The features page states that data is encrypted in transit and at rest and describes role-based permissions, field-level security, consent controls, retention policies, and audit trails.neighbor.solutions · read 7 Oct 2026
- Shelter management
- Shelter tools provide real-time bed availability, reservations, waitlists, household check-ins, and occupancy analytics.neighbor.solutions · read 7 Oct 2026
