Best IT Incident Management Software in 2026
Updated
28 IT incident management software ranked on what their makers publish — plans and prices, free tiers, platforms and the facts on their own pages.
28ranked
1free plans on this page
$41.67/molowest paid tier
8 Oct 2026last checked
Recognised 40% · Phone app 26% · Documented 20% · Free plan 14% of the score
- 26 EasyVista Service Manager No phone app RecognisedPhone appDocumentedFree plan 5.5 Status page: none
- 27 InvGate Service Desk No phone app RecognisedPhone appDocumentedFree plan 5.5$41.67/mo
- 28 Callu No phone app RecognisedPhone appDocumentedFree plan 5.3Free On-call scheduling: YesEscalation policies: YesStatus page: advanced
Compare all 3 in a table
| # | App | Score | Free plan | From | Free plan | Paid from | On-call scheduling | Escalation policies |
|---|---|---|---|---|---|---|---|---|
| 26 | EasyVista Service Manager | 5.5 | No | — | No | — | — | — |
| 27 | InvGate Service Desk | 5.5 | No | $41.67/mo | No | — | — | — |
| 28 | Callu | 5.3 | Free plan | Free | Yes | — | Yes | Yes |
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