Userfeel suits product teams, agencies, and ecommerce brands conducting ongoing usability research.
Free plan Free trial From $3,000 a year AndroidiPhone & iPadWebWindowsMac
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Best Consumer Video Feedback Software 2026
Facts read 24 Sep 2026 – 14 Oct 2026
Consumer video feedback software is built for collecting video responses through supported respondent platforms. It can suit teams that need a structured way to gather customer or participant feedback.
The standings: top 10
| Name | In a line | Record score | Price from | Try it free | Runs on | Facts read |
|---|---|---|---|---|---|---|
| 01 Userfeel | Userfeel suits product teams, agencies, and ecommerce brands conducting ongoing usability research. | 6.4 | $3,000 a year | Free plan | Android, iPhone & iPad, Web, Windows | 14 Oct 2026 |
| 02 PlaybookUX | PlaybookUX suits researchers who need several study methods, participant recruitment, and analysis tools in one platform. | 6.0 | $5,400 a year | Free plan | Android, iPhone & iPad, Web, Windows | 11 Oct 2026 |
| 03 Loop11 | 5.1 | $199 a month | Free trial | Android, iPhone & iPad, Web, Windows | 30 Sep 2026 | |
| 04 Trustmary | Trustmary suits service-led B2B and B2C companies that collect customer feedback and use past customer experiences in buyer decisions. | 5.1 | Free plan | Free plan | Web, API | 2 Oct 2026 |
| 05 Lookback | Lookback suits product and research teams conducting customer research and sharing findings with stakeholders. | 5.0 | $299 a year | Free trial | Android, iPhone & iPad, Web | 5 Oct 2026 |
| 06 VideoAsk | VideoAsk may suit people collecting video, audio, or text responses for lead qualification, recruiting, or testimonials. | 5.0 | Free plan | Free plan | Android, iPhone & iPad, Web | 7 Oct 2026 |
| 07 Recollective | 4.9 | — | Free trial | Web | 9 Oct 2026 | |
| 08 Userlytics | It suits teams studying user experience across websites, apps, desktop software, prototypes, or competitor assets. | 4.9 | $699 a month, billed yearly | — | Android, iPhone & iPad, Web, Windows | 3 Oct 2026 |
| 09 UXtweak | UXtweak may suit solo researchers, freelancers, universities, non-profits, small companies and enterprise teams. | 4.7 | Free plan | Free plan | Android, iPhone & iPad, Web | 4 Oct 2026 |
| 10 UserTesting | UserTesting suits organizations seeking participant feedback on products, campaigns, prototypes, websites, or apps. | 4.4 | — | Free trial | Android, iPhone & iPad, Web, API | 8 Oct 2026 |
This list has no published ranking basis. Compare collection modes, platform support, response limits, video length, transcription, branding, exports and pricing notes.
02
PlaybookUX
PlaybookUX suits researchers who need several study methods, participant recruitment, and analysis tools in one platform.
AndroidiPhone & iPadWeb+2 Record6.0 Visit
03
Loop11
AndroidiPhone & iPadWeb+3 Record5.1 Visit
04
Trustmary
Trustmary suits service-led B2B and B2C companies that collect customer feedback and use past customer experiences in buyer decisions.
WebAPI Record5.1 Visit
05
Lookback
Lookback suits product and research teams conducting customer research and sharing findings with stakeholders.
AndroidiPhone & iPadWeb Record5.0 Visit
6
VideoAsk
AndroidiPhone & iPadWeb Free plan Record5.0 Visit VideoAsk may suit people collecting video, audio, or text responses for lead qualification, recruiting, or testimonials.
8
Userlytics
AndroidiPhone & iPadWeb+3 $699 a month, billed yearly Record4.9 Visit It suits teams studying user experience across websites, apps, desktop software, prototypes, or competitor assets.
9
UXtweak
AndroidiPhone & iPadWeb Free plan Record4.7 Visit UXtweak may suit solo researchers, freelancers, universities, non-profits, small companies and enterprise teams.
10
UserTesting
AndroidiPhone & iPadWeb+1 — Record4.4 Visit UserTesting suits organizations seeking participant feedback on products, campaigns, prototypes, websites, or apps.
11
Dscout
AndroidiPhone & iPadWeb — Record4.2 Visit Dscout suits researchers, designers, and product teams running mixed-methods studies.
12
Sprig
AndroidiPhone & iPadWeb+1 — Record4.2 Visit Sprig suits organizations running research across multiple teams, products, and customer journeys.
13
Voxpopme
AndroidiPhone & iPadWeb — Record4.2 Visit Voxpopme suits organizations conducting customer research through video surveys, interviews, and user research.
14
Discuss
AndroidiPhone & iPadWeb+1 — Record4.0 Visit It suits consumer insights, product and R&D, brand and marketing, and agency teams conducting qualitative or quantitative research.
Before you choose
Check the access model
StoryPrompt is freemium, with paid access from $39/mo on an annual plan.
Lookback lists a 60-day trial from $299/yr. Loop11 lists a 14-day trial from $179/mo on an annual plan. SlapFive lists a free trial.
Match platforms to your workflow
The listed platform types are web, Android, iOS, API, Windows and macOS. Check the platform entry against the devices used to collect or manage responses.
Indeemo lists Android, iOS and web support.
Compare collection modes
Collection modes describe how a tool gathers video feedback. Compare this field with the respondent platforms you need before choosing a plan.
Review video and response limits
Maximum video length sets a ceiling for recordings. Monthly response limit sets the response allowance for a billing period. Check both against your project format and volume.
Check transcription and exports
Automatic transcription can turn recorded speech into text. Video export or download controls how you take recordings out of the service.
Custom branding indicates whether the feedback experience can use your brand elements. Compare these fields with your sharing and reporting needs.
Read the paid entry point
Paid pricing is listed as pricing on request for Discuss, Dscout, Feedier, Indeemo and StoryTap. Recollective lists from $475/mo on an annual plan.
PlaybookUX lists a paid plan from $5,400/yr. Use the published entry point, trial terms and free-plan status together when comparing cost.
Questions
Do these tools offer free plans?
A free plan is listed for PlaybookUX and StoryPrompt. StoryPrompt uses a freemium model.
Which tools list a free trial?
Lookback lists a 60-day trial, Loop11 lists a 14-day trial, and SlapFive lists a free trial.
Which platforms can these tools run on?
The listed platform types are web, Android, iOS, API, Windows and macOS.
What limits should I compare?
Compare maximum video length and monthly response limit, along with collection modes and respondent platforms.
Can responses be transcribed automatically?
Automatic transcription is one of the comparison fields for this category. Check the tool's listing for its stated support.
Can I export or download video?
Video export or download is one of the comparison fields. Check the tool's listing for its stated support.
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